Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by Melia Powers Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Clean and nice. I love my Ford Edge
Report a concern   April 11, 2026 — Rated 9 out of 10 by T.A. Don Franklin London Ford - Service
What do you like about our products and services?

Service

Report a concern   April 11, 2026 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 11, 2026 — Rated 10 out of 10 by Glennie Roark Don Franklin London Ford - Service
What do you like about our products and services?

I bought my car from Franklin and I will buy again they have the best people to help you

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.Y. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Willingness to help the customer

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.E. Don Franklin London Ford - Service
What do you like about our products and services?

Scheduled it for the day you worked on it!

Report a concern   April 10, 2026 — Rated 10 out of 10 by Ken Sargent Don Franklin London Ford - Service
What do you like about our products and services?

Everybody was super nice a d helpful

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   April 10, 2026 — Rated 10 out of 10 by Delilah Bruner Don Franklin London Ford - Service
What do you like about our products and services?

Answered my questions. I was given an estimate of the cost and my appointment for service was made quickly My car was picked up and repaired and then was delivered back to me. All the people involved were very courteous and helpful.. I appreciate Don Franklin Ford.
Report a concern   April 10, 2026 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

Great service every time. The best service I have ever received.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Eva Adams Don Franklin London Ford - Service
What do you like about our products and services?

I’ve used DonFranklin since 2014 they have always helped me with the picking a vehicle of my choice with great price and interest rate. I’ve never had any issues at Don Franklin in London with servicing my vehicles. Everyone seems so honest and helpful with questions
This means a lot to me. Thanks for all you do. .
Report a concern   April 10, 2026 — Rated 10 out of 10 by Heath Vanderpool Don Franklin London Ford - Service
What do you like about our products and services?

Service is second to none. Your technicians always does a great job.
Report a concern   April 9, 2026 — Rated 10 out of 10 by Raegan Caldwell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Honest and great deals
Report a concern   April 9, 2026 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

You all treat everyone right and very respectfully and very welcomed and the services is the same same they come out and explain what’s going on with your vehicle and to make sure your understanding we would recommend anyone that’s looking for a vehicle to you all me and my husband really appreciates everything you do for us

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Your people and your selection.

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.A. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional

Report a concern   April 7, 2026 — Rated 10 out of 10 by Anthony Collins Don Franklin London Ford - Service
What do you like about our products and services?

Loving My Car! And was at great ease to purchase it!
Report a concern   April 6, 2026 — Rated 10 out of 10 by R.J. Don Franklin London Ford - Service
What do you like about our products and services?

You always took care of our truck

Report a concern   April 6, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service was great and I ask about a light that was on and it was fixed for me without any problems or hesitation

Report a concern   April 6, 2026 — Rated 10 out of 10 by William Duncan Don Franklin London Ford - Service
What do you like about our products and services?

The service department is always the best!

Report a concern   April 6, 2026 — Rated 10 out of 10 by G.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly service and good deals
Report a concern   April 6, 2026 — Rated 10 out of 10 by T.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Zach was very helpful and knowledgeable.

Report a concern   April 5, 2026 — Rated 10 out of 10 by R.R. Don Franklin London Ford - Service
What do you like about our products and services?

Good quality and reliability. They’re very nice and knowledgeable in the service that they provide

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable

Report a concern   April 4, 2026 — Rated 10 out of 10 by Tonya Campbell Don Franklin London Ford - Service
What do you like about our products and services?

Amazing service. Would recommend to everyone!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Brent Bauer Don Franklin London Ford - Service
What do you like about our products and services?

The Service persons we're professional and very attentive to our needs. As someone traveling through, they did an extraordinary job of getting our vehicle in, diagnosed and fixed in a very timely manner.
Report a concern   April 3, 2026 — Rated 10 out of 10 by G.F. Don Franklin London Ford - Service
What do you like about our products and services?

Like the Ford products! Have had some issues with service.
Report a concern   April 3, 2026 — Rated 10 out of 10 by Matthew Larkin Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and fast service!
Report a concern   April 3, 2026 — Rated 10 out of 10 by T.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good choices


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