Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 14, 2026 — Rated 10 out of 10 by T.E. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always easy to purchase here

Report a concern   July 13, 2026 — Rated 10 out of 10 by H.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Still thinking about that mercedes. You still have it?

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.J. Don Franklin London Ford - Service
What do you like about our products and services?

Very quick but checking out person was not a nice lady treated us like we was stupid

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We had a great experience with Eli Last name removed, at Don Franklin Auto, in London.
This is the second time we’ve bought a car through them, and with Eli, and both times have been smooth and stress-free.
Eli was so helpful, patient, and professional. He found us exactly what we were looking for. Travis and Misty were also wonderful, kind, and caring.
We are very thankful, and would definitely recommend this Don Franklin Auto team to anyone looking for a vehicle!
Thank you again!

Report a concern   July 9, 2026 — Rated 10 out of 10 by Becky Holtsberry Don Franklin London Ford - Service
What do you like about our products and services?

They are always so friendly and helpful. Met Tony service mgr and Garry the gym and both were super helpful and nice!

Report a concern   July 9, 2026 — Rated 10 out of 10 by Bruce Nunn Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The seal lady was very nice . She went out of her way to make sure that we were very satisfied with everything. I have never been treated so special as a customer. I will probably never shop anywhere else again. We are very satisfied with our purchase. And the service.

Report a concern   July 9, 2026 — Rated 10 out of 10 by G.H. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and n d friendly!

Report a concern   July 9, 2026 — Rated 10 out of 10 by Abby Cope Don Franklin London Ford - Service
What do you like about our products and services?

Very fast and helpful💗

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent customer service. Reasonable fees.

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very pleased with the quick service and the price was affordable! I was impressed and very satisfied!

Report a concern   July 7, 2026 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

The service is quick and everyone is very friendly and helpful.

Report a concern   July 7, 2026 — Rated 10 out of 10 by B.D. Don Franklin London Ford - Service
What do you like about our products and services?

Good thanks

Report a concern   July 7, 2026 — Rated 10 out of 10 by M.N. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is so helpful and pleasant and that make a good impression on customers

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin Used London provided me a great deal! The whole process was seamless .

Report a concern   July 6, 2026 — Rated 10 out of 10 by Mallie Napier-Noble Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and personal and professional attitude of staff.

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent inventory and wonderful sales and finance staff.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Don House Don Franklin London Ford - Service
What do you like about our products and services?

I can just bring it in at my time and get the truck serviced to the car or the other car serviced very reasonable price always a very good job. Thank you so much.

Report a concern   July 6, 2026 — Rated 10 out of 10 by William Lambert Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make an appointment.

Report a concern   July 6, 2026 — Rated 10 out of 10 by C.G. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of service appointments!

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Don't Have to wait that long,it's reasonable really like the service

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.D. Don Franklin London Ford - Service
What do you like about our products and services?

I get in and out fast

Report a concern   July 6, 2026 — Rated 9 out of 10 by J.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Austin was amazing, he cared what I was looking for and worked hard to make sure I got what I wanted. He was kind and carried on a conversation with us while we waited. He was all around awesome.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great

Report a concern   July 6, 2026 — Rated 10 out of 10 by Diana Cox Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   July 6, 2026 — Rated 10 out of 10 by Adam Spencer Don Franklin London Ford - Service
What do you like about our products and services?

Service department is outstanding the general manager and the leadership team at Dan Franklin in London go out of their way to keep your business and make make you feel like you’re at home

Report a concern   July 6, 2026 — Rated 10 out of 10 by Joseph Becher Don Franklin London Ford - Service
What do you like about our products and services?

They are great service and quickly got my truck serviced

Report a concern   July 6, 2026 — Rated 10 out of 10 by Sandra Spence Don Franklin London Ford - Service
What do you like about our products and services?

Good quality products and friendly service.

Report a concern   July 2, 2026 — Rated 10 out of 10 by C.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people who try to help make car shopping easier.

Report a concern   June 30, 2026 — Rated 10 out of 10 by Arthie Moore Don Franklin London Ford - Service
What do you like about our products and services?

All of your employees are very nice polite and professional

Report a concern   June 29, 2026 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Thorough service. Timely. Efficient.


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