Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 13, 2026 — Rated 10 out of 10 by Mike McFall Don Franklin London Ford - Service
What do you like about our products and services?

The people are helpful.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Herbert Gaddis Don Franklin London Ford - Service
What do you like about our products and services?

Good service. Friendliest people
Always best service

Report a concern   March 13, 2026 — Rated 9 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

New to you guys. Still assessing.

Report a concern   March 13, 2026 — Rated 10 out of 10 by S.L. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is always so pleasant to work with.
Report a concern   March 13, 2026 — Rated 10 out of 10 by James Hellard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good people to work with

Report a concern   March 12, 2026 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and timely also!
Report a concern   March 12, 2026 — Rated 10 out of 10 by A.P. Don Franklin London Ford - Service
What do you like about our products and services?

friendly staff to greet people coming in

Report a concern   March 12, 2026 — Rated 10 out of 10 by O.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly, honest service.
Report a concern   March 12, 2026 — Rated 10 out of 10 by K.Q. Don Franklin London Ford - Service
What do you like about our products and services?

I love how everyone is friendly and honest
Report a concern   March 12, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly place

Report a concern   March 11, 2026 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly & quick service!
Report a concern   March 11, 2026 — Rated 10 out of 10 by Billy Hall Don Franklin London Ford - Service
What do you like about our products and services?

I am a super busy person and no matter when I call Don Franklin Ford always takes care of my vehicle needs. Of all places I have ever been Don Franklin Ford Service Team is the absolute best!
No where else don’t even come close. They treat me like a family member and always perfect in every way. Excellent across the board!!!
Report a concern   March 10, 2026 — Rated 10 out of 10 by Eddie Hoskins Don Franklin London Ford - Service
What do you like about our products and services?

It’s fast and nice people

Report a concern   March 10, 2026 — Rated 10 out of 10 by Kim Messer Don Franklin London Ford - Service
What do you like about our products and services?

Just so helpful and nice I have purchase numerous cars from Don Franklin in London. love my ford bronco

Report a concern   March 10, 2026 — Rated 10 out of 10 by S.K. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, helpful staff. Reasonable pricing. Excellent work.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Willie Roark Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people, wonderful service, best in the world!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Sandy Hickman Don Franklin London Ford - Service
What do you like about our products and services?

Customer service it top notch! Always friendly! Greets you like family.. I drive over an hour to come there and it's worth the drive..

Report a concern   March 9, 2026 — Rated 10 out of 10 by F.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy, from scheduling appointment to out the door!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Anna Asher Don Franklin London Ford - Service
What do you like about our products and services?

The service the staff is always friendly and willing to help with answering questions as far the product I’ve always been a Chevy person until couple years ago I bought my first mustang an I love it it’s a nice car I like the way it handles an runs real good which I still have my Camaro but I like driving the mustang more

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very Friendly and consider them as close as friends

Report a concern   March 9, 2026 — Rated 10 out of 10 by Stanley Steamer Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful staff
Report a concern   March 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and on time appointments

Report a concern   March 7, 2026 — Rated 10 out of 10 by R.E. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Service was very personable and I could tell she truly cared about my well being!! Would recommend her to everyone in search of a car!!
Report a concern   March 6, 2026 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service!
Report a concern   March 6, 2026 — Rated 10 out of 10 by John Webb Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was very nice and professional. I was checked in 2 or 3 times while there. They went out of their way to be helpful. One of the best service experiences I’ve ever had at a dealership.

Report a concern   March 6, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

The guys at Don Frank are always nice. Especially Jimmy Piecock. He’s the best phone answering service machine I’ve ever talked to. Give that fine young man a raise please.

Report a concern   March 6, 2026 — Rated 10 out of 10 by K.H. Don Franklin London Ford - Service
What do you like about our products and services?

James and Larry did a great job with my car very professional.

Report a concern   March 5, 2026 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

Professional, efficient and friendly service is the norm here.

Report a concern   March 5, 2026 — Rated 10 out of 10 by T.L. Don Franklin London Ford - Service
What do you like about our products and services?

Service department is great. Will get you in and out quickly

Report a concern   March 5, 2026 — Rated 10 out of 10 by Brian Pence Don Franklin London Ford - Service
What do you like about our products and services?

Honest friendly professional and not bad prices


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