Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 7, 2026 — Rated 10 out of 10 by B.D. Don Franklin London Ford - Service
What do you like about our products and services?

Good thanks

Report a concern   July 7, 2026 — Rated 10 out of 10 by M.N. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is so helpful and pleasant and that make a good impression on customers

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin Used London provided me a great deal! The whole process was seamless .

Report a concern   July 6, 2026 — Rated 10 out of 10 by Mallie Napier-Noble Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and personal and professional attitude of staff.

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent inventory and wonderful sales and finance staff.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Don House Don Franklin London Ford - Service
What do you like about our products and services?

I can just bring it in at my time and get the truck serviced to the car or the other car serviced very reasonable price always a very good job. Thank you so much.

Report a concern   July 6, 2026 — Rated 10 out of 10 by William Lambert Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make an appointment.

Report a concern   July 6, 2026 — Rated 10 out of 10 by C.G. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of service appointments!

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Don't Have to wait that long,it's reasonable really like the service

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.D. Don Franklin London Ford - Service
What do you like about our products and services?

I get in and out fast

Report a concern   July 6, 2026 — Rated 9 out of 10 by J.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Austin was amazing, he cared what I was looking for and worked hard to make sure I got what I wanted. He was kind and carried on a conversation with us while we waited. He was all around awesome.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great

Report a concern   July 6, 2026 — Rated 10 out of 10 by Diana Cox Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   July 6, 2026 — Rated 10 out of 10 by Adam Spencer Don Franklin London Ford - Service
What do you like about our products and services?

Service department is outstanding the general manager and the leadership team at Dan Franklin in London go out of their way to keep your business and make make you feel like you’re at home

Report a concern   July 6, 2026 — Rated 10 out of 10 by Joseph Becher Don Franklin London Ford - Service
What do you like about our products and services?

They are great service and quickly got my truck serviced

Report a concern   July 6, 2026 — Rated 10 out of 10 by Sandra Spence Don Franklin London Ford - Service
What do you like about our products and services?

Good quality products and friendly service.

Report a concern   July 2, 2026 — Rated 10 out of 10 by C.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people who try to help make car shopping easier.

Report a concern   June 30, 2026 — Rated 10 out of 10 by Arthie Moore Don Franklin London Ford - Service
What do you like about our products and services?

All of your employees are very nice polite and professional

Report a concern   June 29, 2026 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Thorough service. Timely. Efficient.

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and the employees are wonderful!

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.F. Don Franklin London Ford - Service
What do you like about our products and services?

Personal interaction with the service crew mgt.

Report a concern   June 29, 2026 — Rated 10 out of 10 by S.R. Don Franklin London Ford - Service
What do you like about our products and services?

Service was quick and correct. Everything done was explained well to us and handled with professionalism.

Report a concern   June 26, 2026 — Rated 10 out of 10 by Jeffrey Roberts Don Franklin London Ford - Service
What do you like about our products and services?

I was very pleased with my visit I am a double amputee your service department treated me great thank you.

Report a concern   June 26, 2026 — Rated 10 out of 10 by Rodney Weaver Don Franklin London Ford - Service
What do you like about our products and services?

Service is prompt and keep you informed on status of vehicle service. It is such a big help when can have vehicle picked up and returned without me having to use vacation day for vehicle service.

Report a concern   June 26, 2026 — Rated 10 out of 10 by Sherri Turner Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Salesman did everything to help
Me with my purchase!

Report a concern   June 25, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

I like ford products and service.

Report a concern   June 25, 2026 — Rated 10 out of 10 by G.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Quick, responsive sales department; great service department

Report a concern   June 25, 2026 — Rated 10 out of 10 by Ryan Creech Don Franklin London Ford - Service
What do you like about our products and services?

The service technician was very helpful and was great at explaining everything to me as well as bringing up things that most other shops would have just looked over. I will definitely be back for future services.

Report a concern   June 25, 2026 — Rated 10 out of 10 by A.F. Don Franklin London Ford - Service
What do you like about our products and services?

Quality service and great waiting area!

Report a concern   June 25, 2026 — Rated 10 out of 10 by Robin Yaden Don Franklin London Ford - Service
What do you like about our products and services?

Very nice and professional


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