Customer Testimonials

I like that they honor their agreement to do a free oil change because we bought our car there and I like the salesman Frankie who we bought all my cars from five of them total

You have to keep an eye on them. Last time they charged me double for the service.

I have had nothing but total satisfaction with my personal interaction and work performed.
As a new resident, I’m happy I found a dealership I feel comfortable with and can trust!

I trust Ford products and Don Franklin has always provided great customer service.

Friendly, convenient, fast and accurate service
I won’t go anywhere else

Friendliness of staff. Coupons for services don't hurt, either lol.

From my experience the workers are very nice. The two times I’ve been there I’m very satisfied with the work on my vehicle.

Very professional and friendly making sure to see we were taken care of at appointment time. Everyone was super nice.

I lady that took my payment for service treated me like I needed to be treated she’s always just amazing I don’t have the words to describe how great she is and what she does she deserves a raise $$$$$$$$$

Checked in and out within 30 mins.. very fast

Above and beyond helpful in meeting the customer needs.

Wonderful service

Friendly workers

I can make my appointment for times that are good for my schedule

I like Don Franklin services because they have always treated me good over the years purchased several vehicles from them last purchase was a 2014 mustang the owner went beyond an made sure my car was fixed no other dealer ship will do what he done for me

Love ford products , max Caswell was great to work with.

It was great

All of it

Fast, friendly service and a comfortable waiting area.

They treated me good it was little difficult to get through to talk to somebody in service but now it was late around 4 or so yesterday to so I understand people may left work early everybody is short staffed this day n time

Overall great experience made buying a truck uncomplicated. I will most definitely recommend my friends and family.

I like that they call me by my first name. They understand that I make my living with my truck and do everything possible to service it in a timely manner. The main issue is have is that they want to charge me over one hundred dollars to do a diagnostic check to find a problem I'm having with the fwd unit on my truck. To fix the problem it's going to cost over two hundred dollars so why charge so much to find the problem? But with the overall good service I get I feel comfortable buying my next f350 at Don Franklin Ford in the future.

Staff in service Department

Great customer service

Friendly professional service

Did a good job at the service department

Service department were nice and friendly, I like motorcraft products for my vehicle.

I love the availability and the friendly atmosphere. They are always happy to help and they bring my van around front when they are finished.

The attendants are very helpful when checking in and out. The service has always been good. I have been a customer with Don Franklin Ford for many years.

Everything's done in a timely manner prices are good and friendly service