Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 24, 2025 — Rated 10 out of 10 by W.S. Don Franklin London Ford - Service
What do you like about our products and services?

Had the best price on tires.

Report a concern   September 24, 2025 — Rated 10 out of 10 by A.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Service department is professional and does a great job communicating with customers.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Vicky Hurley Don Franklin London Ford - Service
What do you like about our products and services?

Friendly easy to do business with and helpful thanks for servicing my truck

Report a concern   September 24, 2025 — Rated 10 out of 10 by W.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast professional service.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Melinda Howard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love how Kindra listened to my needs and didn’t try to push anything on me that didn’t meet those needs

Report a concern   September 24, 2025 — Rated 10 out of 10 by Douglas Jarman Don Franklin London Ford - Service
What do you like about our products and services?

Great service department. Friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by Andrew Teasley Don Franklin London Ford - Service
What do you like about our products and services?

Employees are awesome and very helpful and friendly

Report a concern   September 23, 2025 — Rated 10 out of 10 by Matthew Campbell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra went the extra mile and the sales manger tim was willing to work with us and meet our needs.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Al Webb Don Franklin London Ford - Service
What do you like about our products and services?

The service department is great and employees are the best

Report a concern   September 23, 2025 — Rated 10 out of 10 by Debra Miniard Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and a job well done.

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Ford quality have owned fords my whole life 74 Bronco, 94 f 150. 05 f150, 18 f150, 22 Bronco still own them all but the 05 f150

Report a concern   September 23, 2025 — Rated 10 out of 10 by R.K. Don Franklin London Ford - Service
What do you like about our products and services?

Dependable and nice looking vehicles. Staff is courteous and knowledgeable. Very professional

Report a concern   September 21, 2025 — Rated 10 out of 10 by Charles Fisher Don Franklin London Ford - Service
What do you like about our products and services?

The very best

Report a concern   September 21, 2025 — Rated 10 out of 10 by Vicki Conn Don Franklin London Ford - Service
What do you like about our products and services?

Professional sales and service staff, courteous employees, thorough in every aspect. I highly recommend Don Franklin Ford, London. 👍🇺🇸

Report a concern   September 20, 2025 — Rated 10 out of 10 by Carolyn Ward Don Franklin London Ford - Service
What do you like about our products and services?

I have always had very very good service from don franklin ford whether just an oil change, brakes replaced, new battery or a seat belt replaced they have always treated me we respect and be very professional. I will always have my vehicles serviced at don franklin ford if at all possible. I drive a Toyota but they have always serviced it.

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get in and reps are easy to deal with

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.T. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and warranty!

Report a concern   September 20, 2025 — Rated 10 out of 10 by Angie Williamson Don Franklin London Ford - Service
What do you like about our products and services?

Service was great

Report a concern   September 20, 2025 — Rated 10 out of 10 by Rhonda Reynolds Don Franklin London Ford - Service
What do you like about our products and services?

Employees are friendly, knowledgeable and helpful.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Don Wilson Don Franklin London Ford - Service
What do you like about our products and services?

In and out as promised at a reasonable rate.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quality service

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and courteous.

Report a concern   September 20, 2025 — Rated 10 out of 10 by L.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The people are genuinely caring and want to help you. Not just trying to “make a sale” it’s a whole different experience when someone wants to help you.

Report a concern   September 19, 2025 — Rated 10 out of 10 by L.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service and friendly staff always go above and beyond too make the customer happy.

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

They were very helpful and courteous.

Report a concern   September 19, 2025 — Rated 9 out of 10 by Gregory Wilson Don Franklin London Ford - Service
What do you like about our products and services?

Wide variety

Report a concern   September 19, 2025 — Rated 10 out of 10 by James Collins Don Franklin London Ford - Service
What do you like about our products and services?

Always service my car to my satisfaction

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.S. Don Franklin London Ford - Service
What do you like about our products and services?

People and promptness of their service


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