Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 10 out of 10 by Roger Truett Don Franklin London Ford - Service
What do you like about our products and services?

Quick professional service with friendly atmosphere

Report a concern   April 3, 2026 — Rated 9 out of 10 by W.G. Don Franklin London Ford - Service
What do you like about our products and services?

N/A
Report a concern   April 3, 2026 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great team.
Report a concern   April 2, 2026 — Rated 10 out of 10 by Amanda Turner Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and fast getting an appointment!

Report a concern   April 2, 2026 — Rated 10 out of 10 by William Cooke Don Franklin London Ford - Service
What do you like about our products and services?

I would like to brag on Larry Scalf, always temember who i am and calls me by name, always helpful to take care of any questions i have, service is always great and in timely manner! Great Job!
Report a concern   April 2, 2026 — Rated 10 out of 10 by V.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department

Report a concern   April 2, 2026 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

They perform good service. They seem to take interest ikeeping your vehicle serviced.

Report a concern   April 2, 2026 — Rated 10 out of 10 by James House Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent sales staff.

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was great to deal with

Report a concern   March 28, 2026 — Rated 10 out of 10 by Charlotte Davidson Don Franklin London Ford - Service
What do you like about our products and services?

People are friendly 😁and I don’t wait too long!
Report a concern   March 28, 2026 — Rated 10 out of 10 by Patsy Mibus Don Franklin London Ford - Service
What do you like about our products and services?

The waiting area was ready nice and comfortable. My change engine oil light is still on. Had it changed yesterday.
Report a concern   March 28, 2026 — Rated 10 out of 10 by Tiffany Earley Don Franklin London Ford - Service
What do you like about our products and services?

I work there so the service are very good.

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department!
Report a concern   March 28, 2026 — Rated 10 out of 10 by John Howard Don Franklin London Ford - Service
What do you like about our products and services?

They are very professional and always do everything I ask. If I have questions, which I usually do, they techs do the best they can to answer them.
Report a concern   March 28, 2026 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, service is great

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.G. Don Franklin London Ford - Service
What do you like about our products and services?

The works. They ck everything thst needs to be cked and informs me if I have a problem

Report a concern   March 28, 2026 — Rated 10 out of 10 by Robert Fields Don Franklin London Ford - Service
What do you like about our products and services?

I really love the staff there. Jake Stines is one of the best service reps in the business.The service manager Robbie is also incredible.

Report a concern   March 27, 2026 — Rated 9 out of 10 by F.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Easy deal, no big issue. Pretty straight forward.
Report a concern   March 27, 2026 — Rated 10 out of 10 by R.F. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast service,

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything!
Report a concern   March 27, 2026 — Rated 10 out of 10 by Thomas Prewitt Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Felis Ramirez Don Franklin London Ford - Service
What do you like about our products and services?

Excellent
Report a concern   March 27, 2026 — Rated 10 out of 10 by Derek Akers Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly, respectful, helpful staff!!
Report a concern   March 27, 2026 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is friendly.
Report a concern   March 27, 2026 — Rated 10 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

The service department takes care of both our vehicles and do a great job!
Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

I like the quality of the work performed by Don Franklin.
Report a concern   March 27, 2026 — Rated 10 out of 10 by B.C. Don Franklin London Ford - Service
What do you like about our products and services?

All the people we have come in cintactvwith have been very kind and helpful.
Report a concern   March 27, 2026 — Rated 10 out of 10 by Sondra Day Don Franklin London Ford - Service
What do you like about our products and services?

Got new tires but on and great time in and out as always

Report a concern   March 27, 2026 — Rated 10 out of 10 by V.N. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional!

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