Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 19, 2021 — Rated 10 out of 10 by Marie Caldwell Don Franklin London Ford - Service
What do you like about our products and services?

The service department is outstanding! My friend was visiting from out of state and they got her on the road quickly! The staff was very nice and helpful! The facility was very clean! I would definitely recommend *****
Report a concern   October 19, 2021 — Rated 10 out of 10 by Timothy Nichols Don Franklin London Ford - Service
What do you like about our products and services?

Fast services and friendly people.
Report a concern   October 18, 2021 — Rated 10 out of 10 by Jonathan Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Service was great. The crew was nice and fast.

Report a concern   October 18, 2021 — Rated 10 out of 10 by Sherry Burgin Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love the salesman, ( Derek) he was Awesome !
Actually they were all GREAT!
My daughter will soon purchase her new vehicle from Don Franklin along with a couple more..
So I truly thank you for making our purchase so easy and stress free..
Sherrie Burgin

Report a concern   October 16, 2021 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

The best service department I have ever been to.
Report a concern   October 16, 2021 — Rated 10 out of 10 by A.T. Don Franklin London Ford - Service
What do you like about our products and services?

Making the appointment online was very easy to navigate
Report a concern   October 15, 2021 — Rated 10 out of 10 by S.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service, everyone was extremely helpful and accommodating.

Report a concern   October 15, 2021 — Rated 10 out of 10 by Roger Trent Don Franklin London Ford - Service
What do you like about our products and services?

Like Ford products, your service is great everyone was friendly

Report a concern   October 15, 2021 — Rated 10 out of 10 by Deborah Douglas Don Franklin London Ford - Service
What do you like about our products and services?

Very nice folks. Collin at the service desk was so delightful and friendly. He needs a raise, very courteous and informative about the service My vehicle got. Thank you again for such a stress free visit. Sincerely, Debbie Douglas
Report a concern   October 15, 2021 — Rated 10 out of 10 by Elizabeth Baker Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Personal treatment. Great service!

Report a concern   October 14, 2021 — Rated 10 out of 10 by J.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

People
Report a concern   October 14, 2021 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

I always have good vehicle service.

Report a concern   October 14, 2021 — Rated 10 out of 10 by Louis Hyden Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They were very courteous and very helpful
Report a concern   October 12, 2021 — Rated 10 out of 10 by J.M. Don Franklin London - Sales
What do you like about our products and services?

Misty is the best sales person ever! She is caring and goes out of her way to do things to help!
Report a concern   October 12, 2021 — Rated 10 out of 10 by H.M. Don Franklin London Ford - Service
What do you like about our products and services?

The people were friendly.
Report a concern   October 12, 2021 — Rated 10 out of 10 by D.B. Don Franklin London - Sales
What do you like about our products and services?

Great dealing with Mr. Hensley at Don Franklin Ford in London, Ky.
Report a concern   October 12, 2021 — Rated 9 out of 10 by R.V. Don Franklin London Ford - Service
What do you like about our products and services?

Services department was courteous and professional. They serviced my vehicle in a timely manner. Great waiting area.
Report a concern   October 11, 2021 — Rated 10 out of 10 by D.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very easy to work with

Report a concern   October 11, 2021 — Rated 10 out of 10 by W.M. Don Franklin London Ford - Service
What do you like about our products and services?

Service was done on time and very professional.
Report a concern   October 9, 2021 — Rated 10 out of 10 by Tillman Daugherty Don Franklin London Ford - Service
What do you like about our products and services?

Ease and convenience of making appointments along with fast, friendly service.
Report a concern   October 8, 2021 — Rated 10 out of 10 by Ronald Mcqueen Don Franklin London - Sales
What do you like about our products and services?

Reasonably priced, reasonable trade offers
Report a concern   October 8, 2021 — Rated 10 out of 10 by M.D. Don Franklin London - Sales
What do you like about our products and services?

I don’t know yet but as far as sales that was a great experience

Report a concern   October 8, 2021 — Rated 9 out of 10 by R.R. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly can do attitude!
Report a concern   October 7, 2021 — Rated 10 out of 10 by Bruce Smith Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was super friendly! I was serviced and back on the road in no time :)

Report a concern   October 7, 2021 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Really good service

Report a concern   October 7, 2021 — Rated 10 out of 10 by Kendra Ealy Wilson Don Franklin London Ford - Service
What do you like about our products and services?

Y’all have wonderful workers! They literally treat you like family! It’s so wonderful to know there are still loving people out there! 10/10 recommend to everyone!

Report a concern   October 7, 2021 — Rated 10 out of 10 by Lesley Dunn Don Franklin London Ford - Service
What do you like about our products and services?

Each time I’ve brought my vehicle in for service, the staff have been very professional and courteous and this is why I will buy again from Don Franklin!!

Report a concern   October 7, 2021 — Rated 10 out of 10 by R.S. Don Franklin London - Sales
What do you like about our products and services?

Easy, stress free.
Report a concern   October 7, 2021 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Free and quick
Report a concern   October 7, 2021 — Rated 9 out of 10 by Joey Neeley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good product great salesman


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