Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 8, 2021 — Rated 9 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service
Report a concern   July 7, 2021 — Rated 10 out of 10 by T.T. Don Franklin London Ford - Service
What do you like about our products and services?

I love the fast, friendly service I receive when getting my oil changes. The waiting area is so much better than other places.
Report a concern   July 7, 2021 — Rated 10 out of 10 by Tammy Lunsford Don Franklin London Ford - Service
What do you like about our products and services?

Kevin and his crew go out of heir way to help you as much as possible. Very friendly service crew. Always takes care of my needs for my car. Love going there!
Report a concern   July 7, 2021 — Rated 10 out of 10 by Hazel Slusher Don Franklin London - Sales
What do you like about our products and services?

Love my 2021 Ford Escape very nice auto. The service could not have been better. Tim Wells is a great salesperson. Was delivered to me at work, and asked if there was anything else he could do to help me. Always there to help and answer any questions.
Report a concern   July 6, 2021 — Rated 10 out of 10 by Paul Guffey Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and dependable

Report a concern   July 6, 2021 — Rated 10 out of 10 by Tom Johnson Don Franklin London Ford - Service
What do you like about our products and services?

I love the professionalism of all the people involved in my service
Report a concern   July 6, 2021 — Rated 10 out of 10 by L.H. Don Franklin London Ford - Service
What do you like about our products and services?

Super friendly staff for the most part. The lady that checked me out at the end was very rude when I ask her if I had any points to use.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Bill Caudill Don Franklin London Ford - Service
What do you like about our products and services?

Quick, polite,

Report a concern   July 4, 2021 — Rated 10 out of 10 by S.J. Don Franklin London Ford - Service
What do you like about our products and services?

The service manager and staff are always friendly and helpful. They go out of there way each and every time my car is serviced.

Report a concern   July 3, 2021 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very pleasant service staff !

Report a concern   July 2, 2021 — Rated 10 out of 10 by Mary Butler Don Franklin London Ford - Service
What do you like about our products and services?

Ppl are nice and they get your car in and out fast, all around great

Report a concern   July 2, 2021 — Rated 9 out of 10 by T.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly wuick
Report a concern   July 1, 2021 — Rated 10 out of 10 by F.K. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service. Couldn’t get my truck washed as washer was broke. Seems like that would be an important piece of equipment to have at a car lot.
Report a concern   July 1, 2021 — Rated 10 out of 10 by Samantha Kelly Don Franklin London Ford - Service
What do you like about our products and services?

The guys are awesome and the service was very fast!

Report a concern   July 1, 2021 — Rated 9 out of 10 by R.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

professional
Report a concern   July 1, 2021 — Rated 10 out of 10 by J.M.J. Don Franklin London Ford - Service
What do you like about our products and services?

Great service
Report a concern   June 30, 2021 — Rated 10 out of 10 by Harrison Southard Don Franklin London Ford - Service
What do you like about our products and services?

They are amazing

Report a concern   June 30, 2021 — Rated 10 out of 10 by C.D. Don Franklin London Ford - Service
What do you like about our products and services?

Good service

Report a concern   June 29, 2021 — Rated 10 out of 10 by Devan Stone Don Franklin London - Sales
What do you like about our products and services?

Very easy to work with when it comes to buying a car! It was by far the best experience I’ve ever had. Tim Wells was fabulous to deal with. He made everything so easy. Everyone else we dealt with were also top notch. I will most definitely send my friends your way!

Report a concern   June 29, 2021 — Rated 10 out of 10 by Joyce Combs Don Franklin London Ford - Service
What do you like about our products and services?

I have been very satisfied with my vehicle and always have been treated good by when I’ve had my vehicle serviced. No complaints.

Report a concern   June 29, 2021 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

Service moves fast, employees are very courteous, Tim Wells is "The" man!!!
Report a concern   June 29, 2021 — Rated 10 out of 10 by G.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

It was great

Report a concern   June 28, 2021 — Rated 10 out of 10 by Mark Roark Don Franklin London Ford - Service
What do you like about our products and services?

The service department- all the Men who work getting your car in and out do their best to explain the plan, any maintenance needs, or issues, along with the cost involved.
They are professional, yet have great personalities!

Report a concern   June 27, 2021 — Rated 10 out of 10 by V.B. Don Franklin London Ford - Service
What do you like about our products and services?

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Report a concern   June 25, 2021 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is very friendly there. They do a good job with everything.
Report a concern   June 25, 2021 — Rated 10 out of 10 by D.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always great service and friendly staff
Report a concern   June 25, 2021 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

The people are always friendly and courteous! They allow me to keep my Yorkie in the waiting area while my car is being serviced. Maybe the most important thing is that I feel that I can trust them to be honest and fair when I have questions.

Report a concern   June 24, 2021 — Rated 10 out of 10 by Wanda Grubb Don Franklin London Ford - Service
What do you like about our products and services?

Everything !!!
Report a concern   June 24, 2021 — Rated 10 out of 10 by C.B. Don Franklin London - Sales
What do you like about our products and services?

Friendly and helpful staff
Report a concern   June 24, 2021 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

Service is great. Never had to complain about anything!!

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