Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 26, 2021 — Rated 9 out of 10 by E.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We were taken good care of whenever we bought our vehicle, and they were very nice and professional.

Report a concern   July 26, 2021 — Rated 10 out of 10 by G.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service! Friendly staff.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Pamela Henson Don Franklin London Ford - Service
What do you like about our products and services?

Very good customer service and super friendly people working at dealership !

Report a concern   July 26, 2021 — Rated 9 out of 10 by Penny Sweet Don Franklin London Ford - Service
What do you like about our products and services?

Fast service friendly people

Report a concern   July 26, 2021 — Rated 10 out of 10 by V.T. Don Franklin London Ford - Service
What do you like about our products and services?

I just don't want to do anything to void my warranty or I would take it to valvoline

Report a concern   July 26, 2021 — Rated 10 out of 10 by Vicki Zimnicki Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast
Report a concern   July 26, 2021 — Rated 10 out of 10 by Sammy Hammons Don Franklin London Ford - Service
What do you like about our products and services?

Great Service!!!
Report a concern   July 26, 2021 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Top of the line
Report a concern   July 26, 2021 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast service every time

Report a concern   July 23, 2021 — Rated 10 out of 10 by H.G.M. Don Franklin London Ford - Service
What do you like about our products and services?

FRENDLY SERVICE< AND EVERY THING IS OK:
Report a concern   July 20, 2021 — Rated 10 out of 10 by Steve Farmer Don Franklin London - Sales
What do you like about our products and services?

Always great service delivered in a timely manner. I highly recommend Don Franklin for your service needs.
Report a concern   July 19, 2021 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

10/10
Report a concern   July 16, 2021 — Rated 10 out of 10 by K.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly caring ppl
Report a concern   July 14, 2021 — Rated 10 out of 10 by Shirley Jaggers Don Franklin London Ford - Service
What do you like about our products and services?

I love my new 2021 Ford Explorer XLT. I love the service - got my first oil change today and it was a great experience. I left my vehicle and received a call when it was ready to be picked up. The service guys were super nice and professional!

Shirley J
Report a concern   July 14, 2021 — Rated 10 out of 10 by C.B. Don Franklin London - Sales
What do you like about our products and services?

When I first showed up The salesman did not try to pressure me in any way to any vehicle let me take my time and make my decisions on my own
Report a concern   July 14, 2021 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Ford trucks and great service! Thanks to Rex, Maggie, Robbie and Larry for always being great to deal with.

Report a concern   July 14, 2021 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent services and customer service!

Report a concern   July 14, 2021 — Rated 10 out of 10 by F.S. Don Franklin London Ford - Service
What do you like about our products and services?

We got great service and we got what we wanted. Thank you so much, Kevin Caudill our salesman!
Report a concern   July 13, 2021 — Rated 10 out of 10 by A.H. Don Franklin London Ford - Service
What do you like about our products and services?

I feel honest and they care
Report a concern   July 13, 2021 — Rated 10 out of 10 by L.K. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly fast.

Report a concern   July 13, 2021 — Rated 9 out of 10 by K.H. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and the work is done with hardly any waiting.
Report a concern   July 12, 2021 — Rated 10 out of 10 by Angela Stull Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good friendly staff! Very helpful and easy to work with!!!
Report a concern   July 12, 2021 — Rated 10 out of 10 by J.C. Don Franklin London - Sales
What do you like about our products and services?

Ford trucks obviously but Rex is a great guy to deal with. Along with the service guy is why I shop at Don F. This is the 4th one I've bought and have always been done right!

Report a concern   July 12, 2021 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt with appointments and help.
Report a concern   July 10, 2021 — Rated 10 out of 10 by Bill Caudill Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ford products.
Quick, courteous service.
Report a concern   July 9, 2021 — Rated 10 out of 10 by T.F. Don Franklin London Ford - Service
What do you like about our products and services?

SALE AND SERVICE
Report a concern   July 8, 2021 — Rated 10 out of 10 by Brent Wells Don Franklin London Ford - Service
What do you like about our products and services?

Fast and professional service. Definitely a step above other service providers. James Partin managed the process in an extremely courteous and professional manner.

Report a concern   July 8, 2021 — Rated 10 out of 10 by Karen Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Prices are very competitive. Service is outstanding!
My battery died and the service team got me in right away and took great care of me!
Report a concern   July 8, 2021 — Rated 10 out of 10 by Gary Payne Don Franklin London Ford - Service
What do you like about our products and services?

Quich in and out for service.
Report a concern   July 8, 2021 — Rated 10 out of 10 by Monica Browning Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The Toyota service dept is amazing. Every one always goes above and beyond. Jeff and every one always makes you feel like your business and understanding of the service is so important.


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