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Customer Testimonials
The service and parts personnel are knowledgeable, helpful and always treat me with respect. I feel that they work together well and truly appreciate me and work to earn and keep my business!
They do good work and friendly service
Excellent customer service! Everyone I dealt with yesterday was extremely pleasant and helpful!
Friendly and pretty quick.
Quality service
There friendly service, and always do a good job.
Friendly and professional staff
Efficient, professional and fast
I am treated like family, fast service, & everything is explained in detail.
They seem to do a good job.
Everything
All warranty work is fast and they always provide a rental.
Really like that they covered my seat with plastic and paper over my floor mat to keep it clean. And service was quick
Jacob was an excellent costumer service representative for Don Franklin. It was a very hard situation with our Ford Explorer nonetheless but Jacob was informative and helpful.
Competent and friendly people
Straight forward
Everything is done correct and in a timely manner
Easy to make an appointment, lots of appointments Available and my vehicle is done quickly.
Dependability and friendly staff
Ford F 150 is the leader in trucks and I get great after purchase service from Don Franklin.
Everyone has been really good to help me. But the warranty that I bought was not good. My suv has been there for three weeks because of a backorder part and I had to buy a used vehicle to get by. Not anyone's fault there but really frustrating.
Good service Curtis excellent service department
Convenient
The excellent staff working there.
Just nice and easy to call and make appointments. Usually don't have to wait to be seen. Their pretty quick on service.
Great service and quality
Easy to get an appointment and quick work
Didn't have a appointment was fit in for a oil change
Quick and friendly service
So far they have been great