Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   September 25, 2026 — Rated 10 out of 10 by Austin Rains Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Josh is great, he let me look at the car for aslong as I wanted, didn’t over pressure like a lot of salesman, filled the tank up and dropped it off to my house while I was at work!! Highly recommend!

Report a concern   September 24, 2026 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything people are amazing

Report a concern   September 24, 2026 — Rated 10 out of 10 by Wilma Miller Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very good people. Enjoyed working with them

Report a concern   September 23, 2026 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

They are accurate in what is needed and completes the task to fix it

Report a concern   September 23, 2026 — Rated 10 out of 10 by N.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient service.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Connie Robinson Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff. Oil change done in a timely manner.

Report a concern   September 23, 2026 — Rated 10 out of 10 by James Newman Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   September 22, 2026 — Rated 10 out of 10 by Bryan Bolinger Don Franklin London Ford - Service
What do you like about our products and services?

The people in your service department are very kind and helpful about what you need and help you with some on the questions you might want to ask. Most likely, I will buy my next vehicle from there. Thank you.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Jeremiah Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service and the company and how well you help everyone out

Report a concern   September 22, 2026 — Rated 10 out of 10 by Joey Neal Don Franklin London Ford - Service
What do you like about our products and services?

Friendly workers
Easy to work with

Report a concern   September 22, 2026 — Rated 9 out of 10 by A.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast drop off and courteous Service. Rapid work and a phone call as soon as complete completed.

Report a concern   September 22, 2026 — Rated 10 out of 10 by D.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service!

Report a concern   September 22, 2026 — Rated 10 out of 10 by Benny Boggs Don Franklin London Ford - Service
What do you like about our products and services?

Good

Report a concern   September 22, 2026 — Rated 10 out of 10 by Michael Sharp Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service desk and service experience. No problems with work that was performed and got work done earlier than expected

Report a concern   September 21, 2026 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to schedule and fast.

Report a concern   September 21, 2026 — Rated 9 out of 10 by Scottie Napier Don Franklin London Ford - Service
What do you like about our products and services?

Quality work performed professionally and timely at affordable prices. Comfortable waiting areas and courteous employees

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Do a good job nice people

Report a concern   September 21, 2026 — Rated 9 out of 10 by Steve Jewell Don Franklin London Ford - Service
What do you like about our products and services?

Quality. Need to be quicker.

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The buying and trading process is easy, straightforward, and hassle-free.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Hannahbeth Mills Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Durable, and very reliable.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Marty Kuhl Don Franklin London Ford - Service
What do you like about our products and services?

James Partin along with everyone in the service department took excellent care of us. We were thrilled to get the brand of tires we wanted through your dealership. It’s close to where we live and convenient. Your waiting area is one of the nicest we have seen which made the experience that much better.

Larry and Marty Kuhl👍👍

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Services are always excellent

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.R. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service

Report a concern   September 21, 2026 — Rated 10 out of 10 by T.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service, got my vehicle in and out quickly, didn’t even have an appointment.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Dale Shannon Don Franklin London Ford - Service
What do you like about our products and services?

Excellent as always!!!

Report a concern   September 18, 2026 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

all

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Employees are very friendly and helpful

Report a concern   September 18, 2026 — Rated 10 out of 10 by Betty Minor Don Franklin London Ford - Service
What do you like about our products and services?

I appreciate that you only do what my vehicles need, not try to tell me something is wrong that isn’t. I’ve always had good service with your dealership

Report a concern   September 18, 2026 — Rated 10 out of 10 by Mike Harbin Don Franklin London Ford - Service
What do you like about our products and services?

F150 best truck on the road. Service department staff is absolutely great people to work with. They keep you updated throughout your repairs and the mechanics are great. I’ve owned this truck since 2019, I’ve done nothing to it other than the maintenance that is needed when it’s due. Thank you so much.


Privacy Policy