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Customer Testimonials
Love my sales person! He makes the process seamless and I know he is going to have my best interest as a customer at heart. The people in the finance department are excellent. They often find offers that I may have overlooked. I always use the dealership service department to maintain and repair my vehicles. They take care of all my automobile needs at Don Franklin Ford!
Efficient and quick service was out within 45 minutes. Can’t recommend enough
Friendly service and my truck is running so much better with new coils and plugs.
The service department was amazing! The only issue I had was they stated they would order parts to fix the seat on my Explorer and then Misty in sales stated they wouldn’t cover the seat, when it was broken when we purchased the vehicle..
Great customer service and they got my car done quick
Rawleigh bowling was great. He was very nice and kind and so helpful He Did everything he could to get us exactly what we was looking for.. we love the vehicle
Very professional! Fast and Easy service all the way ! Made it so easy to my oil change!
Always helpful and friendly
Tim Wells is great!
Explain the information in a clear manner. Polite and friendly. Excellent service
Very professional and fixed my issue
OEM
All work was completed and met or exceeded expectations
Friendly and professional service
No wait time, they were super fast and everyone was so nice. I’m a girl who knows nothing about vehicles and they took the time to explain everything to me and answer all my silly questions.
Professional
Great service everything went well ....great people to deal with..
Professional and helpful staff
Everything.
Friendly and very helpful !
Service was very good. Misty couch was amazing and very helpful
Kind and on time
The service department is great. But can’t get help with purchasing a new vechile. Had one on recall told them when it was fixed I want to buy it! Never called sold to someone else. I’ve been back several times no one to really help
You with finding one.
I like your people! Your employees are the best! They are honest, polite, friendly, professional, and you can trust them. I have been dealing with Franklin dealerships since I was a kid and Don was in the showroom in Columbia telling me to climb up in that new truck and see how I liked it. Absolutely great people.
Great people to deal with quick service
Ford loyalist!!
Quality vehicles, quality people who treat you good. Outstanding Service Dept. Bought 6 vehicles from Don Franklin in London.
Don Franklin has high quality products.
Always there to help with whatever I need.
They take care of everything on your car and do great work, and they tell you up front the coast. All the service men and women go out of there way to help you and explain things to you.