Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.B. Don Franklin London Ford - Service
What do you like about our products and services?

Price and service
Report a concern   June 18, 2026 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Always been friendly help anyway they can
Report a concern   June 18, 2026 — Rated 10 out of 10 by J.A. Don Franklin London Ford - Service
What do you like about our products and services?

Everything went well Satisfied

Report a concern   June 18, 2026 — Rated 10 out of 10 by Anthony Powers Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service
Report a concern   June 18, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was nice and friendly.

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.G. Don Franklin London Ford - Service
What do you like about our products and services?

Service department was the best experience I've had at any dealership.

Report a concern   June 17, 2026 — Rated 9 out of 10 by B.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Internet Tyler was outstanding in his response to my questions.
Sales force was quick to ask if they can help.
Report a concern   June 16, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quick

Report a concern   June 16, 2026 — Rated 10 out of 10 by Christopher Gates Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable service advisors products are great
Report a concern   June 15, 2026 — Rated 10 out of 10 by M.K. Don Franklin London Ford - Service
What do you like about our products and services?

The service department is great with getting your vehicle scheduled as soon as possible. They’re friendly, reliable and just over all great to deal with when you call for appointments.

Report a concern   June 11, 2026 — Rated 10 out of 10 by Madonna Paul Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and informative.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Richard Litton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Leighton Napier and Tim Wells are the best in the business!! Have purchased around 30+ cars from these guys. They never let me down. Never!!! Leighton goes above and beyond to locate me vehicles optioned just they i want. Tim always makes me great deals. As long as these two remain at Don Franklin Ford London Ky i will continue to do business there.

Richard Litton
Report a concern   June 10, 2026 — Rated 10 out of 10 by Bobby White Don Franklin London Ford - Service
What do you like about our products and services?

Very courteous and prompt!
Report a concern   June 10, 2026 — Rated 9 out of 10 by H.G. Don Franklin London Ford - Service
What do you like about our products and services?

My whole family has bought their vehicles at Don Franklin. And I was next and couldn’t be happier. Dons people were super helpful and patient and getting your vehicle serviced was fast and easy
Report a concern   June 10, 2026 — Rated 10 out of 10 by Joey Hall Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always been a very truthful and quick to help in entie way

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly staff
Report a concern   June 10, 2026 — Rated 10 out of 10 by Tommy Allen Don Franklin London Ford - Service
What do you like about our products and services?

I love that they remind me by text. The service department is always very helpful. I never have to wait very long. Awesome place !
Report a concern   June 10, 2026 — Rated 10 out of 10 by Kimberly Mathews Don Franklin London Ford - Service
What do you like about our products and services?

Your people being honest
Report a concern   June 10, 2026 — Rated 10 out of 10 by C.E. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service! Very thorough!

Report a concern   June 10, 2026 — Rated 10 out of 10 by Samantha Schuhmann Don Franklin London Ford - Service
What do you like about our products and services?

Great Customer Service.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.J. Don Franklin London Ford - Service
What do you like about our products and services?

My service writer Jacob Stines has always taken care of me
Report a concern   June 5, 2026 — Rated 9 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Have generally had good experiences overall. Have recommended this business to others.

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.N. Don Franklin London Ford - Service
What do you like about our products and services?

I liked my salesman, he was short and to the point with no wasting time. I liked that, I don’t like to waste time going back and fourth. I told him that when we started talking at first and he did exactly what i requested as far as no wasting time. If it’s gonna work let’s do it, if not we will shake hands and walk away.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.J. Don Franklin London Ford - Service
What do you like about our products and services?

Always receive the friendliest and most helpful service!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Lester Vanderkooi Don Franklin London Ford - Service
What do you like about our products and services?

I like the ppl there and the service they give you
Report a concern   June 5, 2026 — Rated 10 out of 10 by E.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very nice, Sales representatives have a great personality

Report a concern   June 5, 2026 — Rated 10 out of 10 by April Bradburn Don Franklin London Ford - Service
What do you like about our products and services?

Professional and excellent staff. Wonderful service
Report a concern   June 5, 2026 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Clean and very professional. Always helpful.
Report a concern   June 5, 2026 — Rated 10 out of 10 by A.E. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Sales staff are genuinely helpful and makes for a very enjoyable experience buying and trading vehicles.

Report a concern   June 5, 2026 — Rated 10 out of 10 by P.C. Don Franklin London Ford - Service
What do you like about our products and services?

Good timely fashion


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