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Customer Testimonials
Keep you notified of your appointment time. Will give you a number of your associate so you can call with questions or simply ask how service is going. They will actually text you throughout process and give time estimates for pick up.
Efficient and was a pleasant stay while waiting for it to be serviced. Management was top tier and staff was very friendly!
Very helpful
Very quick at getting a oil change.
How quickly technician Earl Cornett got my vehicle done.
Trustworthy and use factory Ford parts. Good people to deal with in service and sales.
I can always get an appointment quickly and trust the service.
Jake Stines and Robbie Brown have always been great to work with, are very professional, and always get my service issues promptly taken care of. Would highly recommend Don Franklin Ford - Lincoln.
The service and the employees are extremely professional and kind, from start to finish.
Jacob was awesome. He has excellent communication skills and has answers to all my questions. My truck was in for a recall and you had me in and out quickly. Thank you for the great service!
Very clean waiting room and friendly staff
Great people
Plenty of inventory and friendly staff
Fast Service Department
Good service and clean environment for waiting.
James Partin is who helped me and he was wonderful!
Truthfully honesty and very dependable. If I trade it’s not an all day deal.and your team is amazing. Frankie Marcum is the best salesman that I’ve ever dealt with. That’s the reason I’ve traded so much with Don Franklin
Everythin!!
It was good all around
Great service!
This was the most smooth process I’ve ever been through to buy a vehicle. They made it very easy. I wasn’t even there an hour. They had me exactly what i wanted pulled up to the porch outside and had me an alternative to pick out. From the time i was there until i left everyone was super nice & allowed me to make my own decisions without feeling forced. The financing process was very smooth as well.
Very good experience highly recommend Don Franklin
DF and Lincoln customer service.
Friendly, knowledgeable sales staff, reliable service.
Very smooth process while trading vehicles
I like it they always do what I ask and are always friendly.
Nice customer service friendly
Wonderful Service
Reasonable pricing. Courteous people. Accommodating.
Always pleased with service greeting and turn around time