Customer Testimonials
Friendly and helpful
You have some great people working for you
It’s the closest Toyota dealership to me
Friendliness. Prices. Availability for the time I needed.
friendly and quick service
Everyone was very professional and helpful. Got me in and out in a timely manner.
They got me in immediately and did not charge me for a problem not found!
Scheduled services to meet my needs
Been bringing my vehicles to you guys for several years. Always very thorough explaining what I have wrong. Very helpful!!
Paul was amazing
Your job is Great
Very productive, informative and pleasant experience. Jared was very professional and immensely helpful. Is working on correcting issues (minor) with new car. Highly recommended. Have bought numerous cars from the family at 3 location over years.
Everything
There very friendly
Have been extremely pleased with every interaction, whether it is a purchase of a vehicle or service. Always friendly, helpful service.
Great service
Always courteous and professional
The service group are very kind. Doug, Stacy, and Buck are the best there is.
I have confidence that the service department will take care of my vehicle and do the job well.
Treated very nice by everyone, very efficient, been driving Nissan for several years. Hope to enjoy the new Rogue for many years. Thank you all for your help in purchase of 2026 Nissan
I appreciate the extensive selection of vehicles available at your dealership, especially the Bronco Sport that I purchased. The quality and performance have exceeded my expectations. The staff was invaluable, providing transparent pricing and financing options, which made the buying process smooth and stress-free. I also value the after-sales support you offer, ensuring that I have assistance whenever needed. Overall, a great experience!
Major kudos to the service department, especially Randy and First name removed.
Everyone has been absolutely amazing at Don Franklin Kia. Above and beyond 💯
Kenny in the parts department in Bowling Green was super efficient and solved my situation.
Relationship
friendly service...always do a great job!
Great customer service!
Enjoy the atmosphere employees put ou
The service staff was excellent, they took my car in on time, as soon as I got there. And they had my car ready at the promised time!
I had to pre-order some tires from the parts department before hand. And the parts department was extremely knowledgeable and tires arrived as promised.
They researched my low tire pressure & found a nail had penetrated too far to repair it. They put on a new tire.

Efficient and friendly. Comfortable attractive waiting area.