Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and friendly. Comfortable attractive waiting area.

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and helpful

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You have some great people working for you

Report a concern   December 19, 2025 — Rated 9 out of 10 by J.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It’s the closest Toyota dealership to me

Report a concern   December 19, 2025 — Rated 10 out of 10 by A.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendliness. Prices. Availability for the time I needed.

Report a concern   December 19, 2025 — Rated 10 out of 10 by A.S. Don Franklin Bardstown - Service
What do you like about our products and services?

friendly and quick service

Report a concern   December 19, 2025 — Rated 10 out of 10 by Mark Parrigan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very professional and helpful. Got me in and out in a timely manner.

Report a concern   December 19, 2025 — Rated 10 out of 10 by P.J. Don Franklin Hardin County Ford Service
What do you like about our products and services?

They got me in immediately and did not charge me for a problem not found!

Report a concern   December 19, 2025 — Rated 9 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Scheduled services to meet my needs

Report a concern   December 19, 2025 — Rated 10 out of 10 by Kyle Hensley Don Franklin Campbellsville Service Department
What do you like about our products and services?

Been bringing my vehicles to you guys for several years. Always very thorough explaining what I have wrong. Very helpful!!

Report a concern   December 19, 2025 — Rated 10 out of 10 by D.K. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Paul was amazing

Report a concern   December 19, 2025 — Rated 10 out of 10 by Adolph Mayangi Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Your job is Great

Report a concern   December 19, 2025 — Rated 10 out of 10 by John Brady Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Very productive, informative and pleasant experience. Jared was very professional and immensely helpful. Is working on correcting issues (minor) with new car. Highly recommended. Have bought numerous cars from the family at 3 location over years.

Report a concern   December 19, 2025 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   December 19, 2025 — Rated 10 out of 10 by C.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

There very friendly

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Have been extremely pleased with every interaction, whether it is a purchase of a vehicle or service. Always friendly, helpful service.

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   December 19, 2025 — Rated 10 out of 10 by L.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always courteous and professional

Report a concern   December 19, 2025 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service group are very kind. Doug, Stacy, and Buck are the best there is.

Report a concern   December 18, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have confidence that the service department will take care of my vehicle and do the job well.

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.S. Don Franklin Auto
What do you like about our products and services?

Treated very nice by everyone, very efficient, been driving Nissan for several years. Hope to enjoy the new Rogue for many years. Thank you all for your help in purchase of 2026 Nissan

Report a concern   December 18, 2025 — Rated 10 out of 10 by B.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I appreciate the extensive selection of vehicles available at your dealership, especially the Bronco Sport that I purchased. The quality and performance have exceeded my expectations. The staff was invaluable, providing transparent pricing and financing options, which made the buying process smooth and stress-free. I also value the after-sales support you offer, ensuring that I have assistance whenever needed. Overall, a great experience!

Major kudos to the service department, especially Randy and First name removed.

Report a concern   December 18, 2025 — Rated 10 out of 10 by Janet Vaughn Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone has been absolutely amazing at Don Franklin Kia. Above and beyond 💯

Report a concern   December 18, 2025 — Rated 10 out of 10 by H.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Kenny in the parts department in Bowling Green was super efficient and solved my situation.

Report a concern   December 18, 2025 — Rated 9 out of 10 by E.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Relationship

Report a concern   December 18, 2025 — Rated 10 out of 10 by Brian Cunigan Don Franklin London Ford - Service
What do you like about our products and services?

friendly service...always do a great job!

Report a concern   December 18, 2025 — Rated 10 out of 10 by L.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great customer service!

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Enjoy the atmosphere employees put ou

Report a concern   December 18, 2025 — Rated 10 out of 10 by J.P. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The service staff was excellent, they took my car in on time, as soon as I got there. And they had my car ready at the promised time!

I had to pre-order some tires from the parts department before hand. And the parts department was extremely knowledgeable and tires arrived as promised.

Report a concern   December 18, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They researched my low tire pressure & found a nail had penetrated too far to repair it. They put on a new tire.


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