Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 21, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Wry friendly staff. Very easy to work with!

Report a concern   December 21, 2025 — Rated 10 out of 10 by R.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly people and prompt service

Report a concern   December 21, 2025 — Rated 10 out of 10 by Joe Gibson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was exceptionally helpful and demonstrated a strong willingness to accommodate my tight schedule by adjusting his appointments accordingly. My car was fully serviced and ready for pickup by the exact time he had promised.

Report a concern   December 21, 2025 — Rated 10 out of 10 by P.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Best car I’ve ever owned. Great service department and customer service.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Solomon Isaacs Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always have had great experience. My 3rd vehicle from Don Franklin and its always a great experience.

Report a concern   December 21, 2025 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Timely service

Report a concern   December 21, 2025 — Rated 9 out of 10 by A.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone is so friendly and helpful!!

Report a concern   December 21, 2025 — Rated 10 out of 10 by Kamila Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The Staff is awesome!

Report a concern   December 21, 2025 — Rated 9 out of 10 by E.A. Don Franklin Monticello Sales
What do you like about our products and services?

You had what I wanted.

Report a concern   December 21, 2025 — Rated 10 out of 10 by B.T. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Your product was fine. You just didn’t have what I was looking for on your lot.

Report a concern   December 21, 2025 — Rated 10 out of 10 by P.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Upfront honest people

Report a concern   December 20, 2025 — Rated 10 out of 10 by John Wright Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality

Report a concern   December 20, 2025 — Rated 10 out of 10 by N.K. Don Franklin Ford - Service
What do you like about our products and services?

When you rotate the tires on a vehicle, air pressure should be corrected to match the recommended psi for the new location on the vehicle. That didn’t happen during the service on my truck yesterday.

Report a concern   December 20, 2025 — Rated 9 out of 10 by J.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Service department is top notch and very customer focused.

Report a concern   December 20, 2025 — Rated 9 out of 10 by H.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

I feel like they are honest with me and operate on a timely manner

Report a concern   December 20, 2025 — Rated 10 out of 10 by Brian Kinney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

THEY DO TIMELY WORK AND EXCELLENT WORK

Report a concern   December 20, 2025 — Rated 10 out of 10 by Haleigh Shoemaker Don Franklin Somerset KIA Sales
What do you like about our products and services?

I loved how easy they are to work with and Christ Staley our sales rep just did everything possible for us to get a better ride for our family! Thank you Chris! I don’t think we will ever go to a different dealership again!

Report a concern   December 20, 2025 — Rated 10 out of 10 by R.L. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Dependable and professional staff

Report a concern   December 20, 2025 — Rated 10 out of 10 by L.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I have worked with Caleb for about 4 years. He is always kind and professional, and tells the truth about the services I need.

All staff has been kind and very professional. Great, timely services. Fun atmosphere.

Report a concern   December 20, 2025 — Rated 10 out of 10 by B.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I can schedule my appointments and you are always ready for me at the appointed time. Always competitive.

Report a concern   December 20, 2025 — Rated 10 out of 10 by William Robbins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Local feel. Professional work.

Report a concern   December 20, 2025 — Rated 10 out of 10 by Janice Engle Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service. Love how they listen and are not pushy when buying a vehicle

Report a concern   December 20, 2025 — Rated 9 out of 10 by K.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good price and was in and out quickly

Report a concern   December 20, 2025 — Rated 10 out of 10 by N.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Personal service and answers questions I had

Report a concern   December 20, 2025 — Rated 10 out of 10 by Michael Wilson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesmen are professional and very helpful

Report a concern   December 20, 2025 — Rated 9 out of 10 by A.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast

Report a concern   December 20, 2025 — Rated 10 out of 10 by Patricia Schwanz Don Franklin Bardstown - Service
What do you like about our products and services?

Outstanding service at Don Franklin's The team was transparent, fair, and got my car running like new. Couldn’t be happier!!

Report a concern   December 20, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

First time bringing a vehicle there, but was pleased with the time frame that I had to wait.

Report a concern   December 20, 2025 — Rated 10 out of 10 by K.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Can usually get to me rather quickly. They service my brand vehicle! They know my vehicle!

Report a concern   December 20, 2025 — Rated 10 out of 10 by B.L. Don Franklin London Ford - Service
What do you like about our products and services?

Working with the various employees made purchasing a new vehicle extremely easy and stress free. Great job Don Franklin Staff!

Mery Christmas and Happy New Year!

First name removed -n- Michelle


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