Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 11, 2026 — Rated 10 out of 10 by Lerae Jackson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Darryl Bond did a wonderful job in selecting a new vehicle for me. He listened to all my requests and found the perfect vehicle for me.

Report a concern   January 11, 2026 — Rated 10 out of 10 by B.R. Don Franklin Monticello Sales
What do you like about our products and services?

Friendly staff smooth transaction

Report a concern   January 11, 2026 — Rated 10 out of 10 by James Morris Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Seamed to listen when I asked questions and made me feel like it matters.

Report a concern   January 11, 2026 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department worked me in for recall work. Fast and friendly. Will be getting my car serviced there.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Shawn Conn Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I had a wonderful experience and would highly recommend sales consultant Stan and the manager James to anyone interested in purchasing a new or used vehicle.

Report a concern   January 11, 2026 — Rated 10 out of 10 by L.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good

Report a concern   January 11, 2026 — Rated 10 out of 10 by Chelsea Barron Don Franklin Somerset KIA Service
What do you like about our products and services?

Was able to get in pretty quick and the staff are always friendly

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

The product is great

Report a concern   January 11, 2026 — Rated 10 out of 10 by C.G. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The salesmen we above and beyond any other salesman I had.

Report a concern   January 11, 2026 — Rated 10 out of 10 by K.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Always the most professional behavior by the employees who also make you feel like family.

Report a concern   January 11, 2026 — Rated 10 out of 10 by K.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The staff is friendly and very helpful.

Report a concern   January 11, 2026 — Rated 10 out of 10 by John Conley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service as always!!

Report a concern   January 11, 2026 — Rated 10 out of 10 by Valerie Jones Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sale rep Joseph Covey listened to everything we ask for in an auto, price range etc. He was very helpful and knowledgeable. He and the finance manager made everything pleasant and didn’t give us the run around. Very transparent no hidden surprises. Absolutely the best to work with.

Report a concern   January 11, 2026 — Rated 10 out of 10 by R.S. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The service department is amazing. Jen and mark have much improved that department. Now taking my truck to get service isn’t such a hassle.

Report a concern   January 11, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Love the Hyundai Tucson’s, this is my second one and I wouldn’t buy another make of car! Simply love the cars features! And especially how it drives! The dealership was friendly and knowledgeable and not pushy! I would recommend them to everyone!

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.I. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great people will go above and beyond to help

Report a concern   January 11, 2026 — Rated 10 out of 10 by R.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and helpful

Report a concern   January 11, 2026 — Rated 10 out of 10 by Marena Stafford Don Franklin Auto
What do you like about our products and services?

I don’t know really anything about automobiles so I like went the person I was talking to explained things to me good job

Report a concern   January 11, 2026 — Rated 10 out of 10 by K.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service in the service dept

Report a concern   January 11, 2026 — Rated 10 out of 10 by Brittany Spence Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar in service is amazing went above and beyond!!

Report a concern   January 11, 2026 — Rated 10 out of 10 by Cassie Ruiz Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very highly satisfied!!! Services was great mr Collins was amazing and done everything he could to get us approved most definitely 10 out of 10!!!!!

Report a concern   January 11, 2026 — Rated 10 out of 10 by Ronnie Gilbert Don Franklin Burkesville Sales
What do you like about our products and services?

We love the way we were treated

Report a concern   January 11, 2026 — Rated 10 out of 10 by Joshua Swango Don Franklin Ford - Service
What do you like about our products and services?

The people who work there are friendly and quick to answer questions and help anyways they can and the services are very affordable

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.L. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

More technology in Kia car

Report a concern   January 11, 2026 — Rated 10 out of 10 by R.H. Don Franklin Auto
What do you like about our products and services?

Quick oil changes and service and sales is great

Report a concern   January 11, 2026 — Rated 10 out of 10 by Anthony Speratos Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ransom Griffey is the best salesperson we've ever had the pleasure of dealing with.

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The best experience I’ve had buying a vehicle. Friendly staff and a great salesman. Mr. Kristin Lewis one of a kind. And thanks to Mr. Brandon Hodge for getting me the best deal possible. Thanks to the whole crew.

Report a concern   January 11, 2026 — Rated 10 out of 10 by A.M. Don Franklin Ford - Service
What do you like about our products and services?

Fast service for recall and Friendly Staff

Report a concern   January 11, 2026 — Rated 10 out of 10 by Mike Debord Don Franklin London Ford - Service
What do you like about our products and services?

Very nice people. and really good service

Report a concern   January 11, 2026 — Rated 10 out of 10 by Betty Minor Don Franklin London Ford - Service
What do you like about our products and services?

I’ve always had good service there and I really appreciate that they don’t do things to my car that it doesn’t need. I’m very happy with this dealership


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