Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 17, 2026 — Rated 10 out of 10 by Hope Reynolds Don Franklin Ford - Service
What do you like about our products and services?

Service was quick

Report a concern   July 17, 2026 — Rated 10 out of 10 by Denny Howell Don Franklin Bardstown - Service
What do you like about our products and services?

Oil change was fast service people friendly and keep you informed

Report a concern   July 17, 2026 — Rated 10 out of 10 by W.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have always been treated very respectfully

Report a concern   July 17, 2026 — Rated 10 out of 10 by Glen Murphy Don Franklin Burkesville Service Department
What do you like about our products and services?

Very professional

Report a concern   July 17, 2026 — Rated 10 out of 10 by John Kutter Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional, neat and clean work area.
Report a concern   July 17, 2026 — Rated 10 out of 10 by F.F.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great dealership to work with!
Report a concern   July 17, 2026 — Rated 10 out of 10 by V.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fast and efficient service
Report a concern   July 17, 2026 — Rated 10 out of 10 by Ryan Ritchey Don Franklin Bardstown - Service
What do you like about our products and services?

Great service department.

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Easy to work with

Report a concern   July 17, 2026 — Rated 10 out of 10 by Donald Mills Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Vehicles are very clean and service was top notch

Report a concern   July 17, 2026 — Rated 10 out of 10 by Regina Mills Don Franklin London Ford - Service
What do you like about our products and services?

. Service department is one of the best in quality and customer service, friendly and appreciative of me as a customer will continue doing business with them

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.A. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great deal and very friendly sales and business office

Report a concern   July 17, 2026 — Rated 10 out of 10 by Rick Gwynn Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department did an outstanding job. I had to cancel my oil change on Monday and they worked me in the next day and got it taken care of within a very short period of time the service writer did outstanding for me.
Report a concern   July 17, 2026 — Rated 10 out of 10 by Roger Chaney Don Franklin Ford - Service
What do you like about our products and services?

The customer service guys are top notch The new location in Columbia Ky I has a good sales staff along with a great service department.

Report a concern   July 17, 2026 — Rated 10 out of 10 by M.H. Don Franklin Bardstown - Service
What do you like about our products and services?

The professional of tf the people I deal with

Report a concern   July 17, 2026 — Rated 10 out of 10 by Stephen Smith Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Nathaniel is very professional and polite.
Will definitely be a repeat customer!
Report a concern   July 17, 2026 — Rated 10 out of 10 by S.R. Don Franklin Russell Springs Service
What do you like about our products and services?

It’s easy to make an appointment with you all and it doesn’t take all day to do anything always the help is always courteous and friendly.

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and fast

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service and great customer service
Report a concern   July 17, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

You do a professional job, are reasonably priced. Everyone is friendly, helpful, and professional.

Report a concern   July 17, 2026 — Rated 10 out of 10 by L.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They were super fast and did a good job
Report a concern   July 17, 2026 — Rated 10 out of 10 by S.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is great and fast. Staff also.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Judy Fitzsimons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is number one. Always ready to help! Friendly personnel.
I love my Buick Avenir! Bought it almost 2 years ago and always get it serviced with you. Thank you!

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great job with the oil change.
Report a concern   July 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.H. Don Franklin Monticello Service
What do you like about our products and services?

Great

Report a concern   July 17, 2026 — Rated 10 out of 10 by Alice Smith Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff is very attentive from the moment you get on the lot they’re very pleasant and friendly and knowledgeable. The car tester was a beautiful car and I wish I could’ve bought it from start to finish. It was a very good experience.
Report a concern   July 17, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very reliable and the service is excellent

Report a concern   July 17, 2026 — Rated 10 out of 10 by B.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Kia products have advanced so much over the years and are really making head turners these days with great safety and technology!

Report a concern   July 17, 2026 — Rated 10 out of 10 by Matthew Wampler Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I was approved for our transit with Zachary
After long trip we decided to wait . This guy Zachary went past and above what was expected of him .


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