Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 17, 2026 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

What a fantastic experience! Every step was smooth and everyone was a pleasure to work with. Highly recommend!

Report a concern   September 17, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Excellent to work with— Brandon is fantastic!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Joyce Foster Don Franklin Monticello Sales
What do you like about our products and services?

Very dependable and reliable

Report a concern   September 17, 2026 — Rated 10 out of 10 by S.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly and helpful!

Report a concern   September 17, 2026 — Rated 10 out of 10 by J.D. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Broad selection. Well qualified sales associates.

Report a concern   September 17, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

My wife and I were treated very well when we bought a car. Duane Withrow was very helpful.

Report a concern   September 17, 2026 — Rated 10 out of 10 by John Stumbo Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very easy transaction and finance department was great.

Report a concern   September 17, 2026 — Rated 10 out of 10 by M.B.I. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I’m very satisfied with products and services!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Martha Jones Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick response to service appt requests and knowledgeable service advisors. Decent prices for services done.

Report a concern   September 17, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service personnel are very professional and gets you out quickly.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Brian Sheets Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people for sure! Ray was amazing! Thanks so much!

Report a concern   September 17, 2026 — Rated 10 out of 10 by G.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Jena is always very helpful and provides excellent customer service. She is the main reason I continue to service my vehicle here

Report a concern   September 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Monticello Service
What do you like about our products and services?

The service department were extremely helpful, professional and friendly. They helped me with my travel issue and made it possible to drive my car home the next day

Report a concern   September 17, 2026 — Rated 9 out of 10 by Clifton Rutledge Don Franklin Ford - Service
What do you like about our products and services?

Quickness of fixing my car

Report a concern   September 17, 2026 — Rated 10 out of 10 by Joseph Carrico Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good friendly service

Report a concern   September 17, 2026 — Rated 10 out of 10 by Gladys Mcguire Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good

Report a concern   September 17, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Local people and business. Being treated with kindness and respect.

Report a concern   September 17, 2026 — Rated 10 out of 10 by W.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service and done perfectly. Everyone seems to be on their game and they treat the customer as the engine for their success

Report a concern   September 17, 2026 — Rated 10 out of 10 by G.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

On time. Explains what is going on!!

Report a concern   September 17, 2026 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service is better now than it was before

Report a concern   September 17, 2026 — Rated 10 out of 10 by N.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Appointments seem to prevent wait time. Although for the visit on Monday I had a 1:00 appointment for an oil change and was delayed for a long time, no reason given. I think it was like 3:10 when I got out. That had never happened before.

Report a concern   September 17, 2026 — Rated 10 out of 10 by B.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything was amazing the staff and the selection of vehicles

Report a concern   September 17, 2026 — Rated 10 out of 10 by A.O. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly.

Report a concern   September 17, 2026 — Rated 10 out of 10 by N.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Accurate and timely

Report a concern   September 17, 2026 — Rated 10 out of 10 by Jared Boddy Don Franklin Ford - Service
What do you like about our products and services?

Great service

Report a concern   September 17, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The staff is professional yet, very friendly, polite, and thoughtful.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Carlene Newton Don Franklin Campbellsville Service Department
What do you like about our products and services?

Organize, polite, and respectful of your wait!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Dr Mark Ackermann Don Franklin Campbellsville Service Department
What do you like about our products and services?

Awesome and fast service

Report a concern   September 17, 2026 — Rated 10 out of 10 by M.T. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service is done promptly and are always curtious

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service was great! Whitney Moon was a great salesperson


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