Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, courteous, professional

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Most of the time everything is fine .Ihave bought the last 3 cars off of you but this last I am not happy with Ihave been waiting on parts since September and it’s getting ridiculous .Ian not happy at all.It should not take that long.

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and called back

Report a concern   November 15, 2025 — Rated 9 out of 10 by S.V.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was easy to schedule

Report a concern   November 15, 2025 — Rated 10 out of 10 by John Hall Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The car we bought is great. Our sales person, Chad was awesome! Very friendly, helpful, and answered all our questions.

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Getting right to business
No dragging out the sales call

Report a concern   November 15, 2025 — Rated 10 out of 10 by C.A. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Friendly staff, easy to work with

Report a concern   November 15, 2025 — Rated 9 out of 10 by Diana Sargent Don Franklin Lexington GM Service Department
What do you like about our products and services?

Nice facility

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Don Franklin’s staff are always there and very helpful.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Linda Breeding Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, timely and affordable.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Cynthia Lee Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough, courteous service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Rhonda Judd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cars seem to be checked out and reliable. Dominic went above and beyond to help me find my car! He even talked to me in the parking lot while it was coming a rain storm. Great service!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Gary Coleman Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality product and Excellent Service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Corey McKinney Don Franklin London Ford - Service
What do you like about our products and services?

Fast, affordable, professional service! Told me what I needed, other than an oil change, without forcing it on me.

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service and honest workers!!

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Gm goodproduct

Report a concern   November 15, 2025 — Rated 9 out of 10 by Teresa Adams Don Franklin Somerset KIA Service
What do you like about our products and services?

I can usually get in without a long wait. The employees are friendly. I have a Subaru and if there is something they don't feel good about repairing, they tell me. I appreciate that.

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Staley was awesome! Love our K4 and K5! Amazing service department!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Lori Stines Don Franklin London Ford - Service
What do you like about our products and services?

I am always met with courteous service when at Don Franklin Ford in London and Jeep Dodge Ram Chrysler in Corbin.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Exceptional service! Made my experience so quick and easy!

Report a concern   November 15, 2025 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time. Needed rear brakes done and was informed it would take some additional time

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quality of service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful staff

Report a concern   November 15, 2025 — Rated 10 out of 10 by L.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You all do a great job with making the process of buying a car easy.

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Tanya Reardon Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything it was an amazing experience we had Haley Sommer and she is the best hands down if I ever need a car she will be the one I go to purchase she was absolutely wonderful and I will recommend friends and family to her as well thanks so much Haley

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

John Wagers was great sales man.

Report a concern   November 15, 2025 — Rated 10 out of 10 by R.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Danys Tuwombe Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good service 100%

Report a concern   November 15, 2025 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great product and services


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