Customer Testimonials
Friendly customer service.
Friendly
People
Service is great, and prompt, friendly staff and salesman,
Everyone was polite and helpful. Waiting area was thoughtfully designed. Car was clean upon pick up.
The service was very fast and convenient
Well I come to have a couple recalls done on my Explorer. Done it really fast. If I'd known it wasnt got.to take long i would have stayed. From the time I dropped it off 24.mins later they called saying it was all done. Replacing the pullar covers on both sides and a fan relay.
Efficiently &personal attention.
Prompt and friendly service. Have had nothing but excellent service each and every time I have been there. Highly recommend this location for any and all needs.
I never get nothing but perfect service at Don Franklin auto sales whether I’m in Corbin, Kentucky Columbia, Kentucky or Bowling Green Kentucky, Kentucky at the Kia dealership at Don Franklin owns perfect all the way around
It is a luxury vehicle with more than I expected! It was missing a charger at no fault to the Elizabethtown dealership I purchased from. They promptly got the vehicle I wanted from London KY not knowing it was missing the charger for my Hybrid. David took one from another vehicle so I wouldn't have to wait for the ordered one. Benny was very knowledgeable and quite persuasive in a respectful way. There was another gentleman that was very helpful with setting up Lincoln Way.
Nice inventory of suvs ,reasonable prices and Mike Elkins was a very knowledgable and pleasant salesman
Excellent service! Staff was friendly and gave all the nessisary time to deal with any and all issues and requests with out and rush.
The all around service provided, from maintenance, to repair unexpected issues, and in this case of mine, I had hit an animal carcass in the road, causing quite a bit of damage underneath the van, and the service department worked with and communicated with me and the insurance co. There was absolutely none of the time consuming back and forth beteeen service and insurance, saving me time and headache, and all questions were answered and done so promptly.
Really like the Cadillac xt5. Debbie wanted to go back to Cadillac and loved the style. Chad Hatcher was a great guy and very knowledgeable of car. Everyone at Franklin Cadillac was respectful and courteous. Highly recommend!
Everyone is very professional and does a fantastic job!
Excellent service and negotiations. Staff was friendly and gave all the time necessary to deal with any issues or requests with out any rush
I’m very pleased with the Rogue and the service department.
Good people to deal with and they inform you about whatever questions you may have. They treated me right.
Courteous and quick
Don’t have to wait long. Very friendly people. That what I like
Friendly people
Great deals on new & used vehicles (thank you Joe and Michael); great service staff including Nathan & Lamar; great parts department and pricing. Tim, Fred, and Jimmy always do me great in parts.
I was very satisfied with the service, in and out in no time. Work was done very quickly and satisfactory.
Salesman was not pushy and listened to me to help me determine what suited me best
They are personally concerned about how they treat you
I just got an oil change. The service was fast and the workers were very friendly .
Friendly fast service. Not pushy on suggestions and I always leave with knowing that they did their best and were looking out for me the customer.
Get you on an out quickly . Explains what they did to your car or what is needed later.
your service department is great i have had no problems at all they have taken good care of me and my car