Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 14, 2026 — Rated 10 out of 10 by G.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything was great, they took my truck right in and the service was great.
The lady that help me was very nice and helpful by telling me about what was going on to take place.
She kept in knowing of what was going on with my truck

Report a concern   March 14, 2026 — Rated 10 out of 10 by P.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Beautiful vehicles and professional service

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very informative and helpful staff they answered all of our question.

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ryan and the financial department were great and easy to work with

Report a concern   March 14, 2026 — Rated 10 out of 10 by A.F. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Always looking great with the smoothest rides at affordable prices.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Jonathan Denham Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Just great. All around great

Report a concern   March 14, 2026 — Rated 10 out of 10 by A.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Excellent

Report a concern   March 14, 2026 — Rated 10 out of 10 by K.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Prompt service, friendly associates

Report a concern   March 14, 2026 — Rated 10 out of 10 by Gary Sneed Don Franklin Russell Springs Service
What do you like about our products and services?

Great job !! Fast and friendly

Report a concern   March 14, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and prompt . Easy to get in. Not a long wait.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Rose Curtsinger Don Franklin Bardstown - Service
What do you like about our products and services?

I don't know of nothing they were quick

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is very friendly and courteous. They work my vehicle in for maintenance with very little wait time.

Report a concern   March 14, 2026 — Rated 10 out of 10 by James Lynn Don Franklin Russell Springs Service
What do you like about our products and services?

Very helpful and courteous they answered all the questions I had and done a great job

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and always helpful with questions about the car and they are very knowledgeable

Report a concern   March 14, 2026 — Rated 10 out of 10 by F.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

My visit to the service center was very pleasant. The staff were friendly and the service was on time.

Report a concern   March 14, 2026 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time, including an unexpected need for an air filter change at a good price

Report a concern   March 14, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had a recall on my 2Phone number removed dually and they ordered and installed part in a timely manner.

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service

Report a concern   March 14, 2026 — Rated 10 out of 10 by Daryl Ford Don Franklin Ford - Service
What do you like about our products and services?

Fair price great job

Report a concern   March 14, 2026 — Rated 9 out of 10 by P.J. Don Franklin Monticello Service
What do you like about our products and services?

Prompt and very friendly

Report a concern   March 14, 2026 — Rated 10 out of 10 by Nancy Barnett Don Franklin Ford - Service
What do you like about our products and services?

Very thorough

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.W. Don Franklin Russell Springs Service
What do you like about our products and services?

Noah went above and beyond for us. Great customer service

Report a concern   March 14, 2026 — Rated 10 out of 10 by Jeanette Stearman Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly and knowledgeable.

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.G. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was really helpful

Report a concern   March 14, 2026 — Rated 10 out of 10 by J.S. Don Franklin Monticello Service
What do you like about our products and services?

Great service

Report a concern   March 14, 2026 — Rated 10 out of 10 by L.T. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast service friendly

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very polite and friendly!

Report a concern   March 14, 2026 — Rated 10 out of 10 by T.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Nice and fast

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our salesman was honest and very helpful.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Fred D Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service team is always friendly and cares about customers auto needs and take their time making sure things are right thank u don franklin Joshua was very nice and informative


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