Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 11, 2026 — Rated 10 out of 10 by Joey Warren Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service

Report a concern   January 11, 2026 — Rated 10 out of 10 by L.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I like them well enough to drive to Elizabethtown from Louisville. That should say it all!

Report a concern   January 11, 2026 — Rated 10 out of 10 by F.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great person at the servie desk

Report a concern   January 11, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have a Nissan and I like the Nissan service and parts. The representatives in the service area are great!

Report a concern   January 11, 2026 — Rated 9 out of 10 by J.R. Don Franklin Ford - Service
What do you like about our products and services?

Great and convenient local service

Report a concern   January 11, 2026 — Rated 10 out of 10 by Charles Brown Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The quality of service and friendliness of the associates is top notch.

Report a concern   January 11, 2026 — Rated 10 out of 10 by B.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I was able to get my car in in a matter of days.
They tell you how long the wait was and it wasn’t but a few minutes till they were done.
Had to order a part and they turned that in right away.

Report a concern   January 11, 2026 — Rated 10 out of 10 by T.P. Don Franklin Corbin CDJR Service
What do you like about our products and services?

My truck was taken in on time the service was very good and done in a timely manner.

Report a concern   January 11, 2026 — Rated 10 out of 10 by S.W. Don Franklin Auto
What do you like about our products and services?

service in the service dept. fast friendly and informative

Report a concern   January 11, 2026 — Rated 10 out of 10 by Sam Wilson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You have very fine people in the service department that make coming back easy. They took care of my wife’s car as always and I am grateful. Every vehicle I have gets taken to DFCJ in Somerset for service.

Report a concern   January 11, 2026 — Rated 10 out of 10 by R.V. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and capable employees. Always ready to help.

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good😊

Report a concern   January 11, 2026 — Rated 10 out of 10 by John Brady Don Franklin Campbellsville Service Department
What do you like about our products and services?

Customer service handlers were very proficient and courteous professionals.

Report a concern   January 11, 2026 — Rated 10 out of 10 by C.H. Don Franklin Monticello Service
What do you like about our products and services?

Awesome

Report a concern   January 11, 2026 — Rated 10 out of 10 by F.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff reasonable prices

Report a concern   January 11, 2026 — Rated 9 out of 10 by M.Z. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Surprisingly fast and efficient service

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was helpful and kind

Report a concern   January 11, 2026 — Rated 10 out of 10 by James Adams Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice people and will work with you.

Report a concern   January 11, 2026 — Rated 10 out of 10 by N.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

On time done right

Report a concern   January 11, 2026 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

We love our Nissans.

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.C. Don Franklin Monticello Service
What do you like about our products and services?

Seems to be good equipment

Report a concern   January 9, 2026 — Rated 9 out of 10 by M.K. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I appreciate the courteous service and focus on customer service.

Report a concern   January 9, 2026 — Rated 10 out of 10 by Francene Botts Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick and easy.

Report a concern   January 9, 2026 — Rated 10 out of 10 by K.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent work

Report a concern   January 9, 2026 — Rated 10 out of 10 by T.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service.

Report a concern   January 9, 2026 — Rated 10 out of 10 by B.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Prompt service and I am kept aware of how my service is progressing. Courteous service desk personnel.

Report a concern   January 9, 2026 — Rated 9 out of 10 by L.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Customer service is great. Bought a Buick Enclave in June and Marc our salesman and Dawn in service department have been a pleasure to work with.

Report a concern   January 9, 2026 — Rated 9 out of 10 by S.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Dealer did a great job with service. Waiting room needs an upgrade, but overall good experience.

Report a concern   January 9, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and knowledgeable.


Privacy Policy