Customer Testimonials
Sales and the service department are very customer oriented and ensure quality service!
Always on time and done right.
Great customer service, appointment scheduling is easy, straight forward. John is the man when it comes to getting me in and out of the shop in perfect care.
Tyler was very nice and helpful. He went over everything with me. They even washed my car
Great service!! Fast, friendly and informative!!
Jennifer in the Service Department has taken care of my Vehicles for a while. Always meets or exceeds my expectations
It was very quick and friendly service. The guy was helpful, nice and informative.
I love Kia products for their reliability and durability.
Lyle in service is great
Jen in customer service is awesome! Very informative!
Chad and the guy that fixed my rear ended very helpful 👍,Thanks Daryl Ford
People very helpful and explains everything throughly.
Friendly and professional staff
Collin our sales associate was great. Calm, reassuring and respectful. Highly recommend Collin
Good efficient service.
My service advisor Jena keeps me informed on any upcoming service that needs to be done for my warranty coverage. Even when I just need an oil change she does her best to get me in as soon as possible.
Use every time
Very professional, good communication.
Your employees are very friendly and knowledgeable. I like the fact they recommended tire rotation when I got my oil change!
Always check in with Cyndi to see what is new.
Good service
Prompt, courteous, and polite.
The employees are always friendly and helpful and the waiting area while you wait for Service is awesome.
What makes the difference in any common business are the people. You have the best that are available. Specificall, Jacob (service writer) is hands down the most professional I’ve ever had the pleasure of working with. All of the employees that I’ve encountered there a great
Friendly people and excellent service.
Very nice and frienfly
Customer service is the very best at Don Franklin auto. It’s the best dealership team — from the sales manager, to the sales agent and to those who scheduled services for the cars. The service rewards program is very important for those who are looking for a good deal for services. The service representative who had always scheduled the service for my old Sentra celebrated with me when I purchased my new Rogue. I’ve always been treated courteously, respectfully and professionally by the Don Franklin employees. This is my third purchase of a new vehicle from Don Franklin Nissan dealership. It’s the best place to go.
Your service teams at London and Corbin are the best I have ever dealt with. Keep up the good work
courteous and fast just well satisfied with the service
Good service, friendly people
Kelly