Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 5, 2026 — Rated 10 out of 10 by B.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service and friendly people
Report a concern   January 5, 2026 — Rated 10 out of 10 by Joan Sams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and friendly

Report a concern   January 5, 2026 — Rated 10 out of 10 by M.M. Don Franklin Auto
What do you like about our products and services?

Great service department

Report a concern   January 5, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Because they get you in and out. And you can always get an appointment when you call. Everybody is very friendly.
Report a concern   January 5, 2026 — Rated 10 out of 10 by Connie Jackson Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly fast service
Report a concern   January 5, 2026 — Rated 10 out of 10 by W.F. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I have yet to find a service/maintenance person that is not knowledgeable about the vehicle being serviced which is why, among other reasons, I have my vehicles serviced at Don Franklin Hyundai (2024 Venue) and Don Franklin Nissan (2015 Altima). I give exceptional praise to Emily as a sales representative for listening to my intent as a current lease holder and my future options for either purchasing the 2024 Venue I am currently leasing or leasing/purchasing a Hyundai Santa Cruz SEL FWD when my current lease expires.
Report a concern   January 5, 2026 — Rated 10 out of 10 by V.C. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

First of all you Can’t beat the Quality of Toyota, they just are the Best! I appreciate the Service me & my husband Always get when we buy our Vehicles at Don Franklin. We always get a Great Deal on every Car or Truck we buy! They do care about their customers, not just selling their vehicles to people. That’s being treated like Family not just another customer! You can’t beat their Service! Thank You All, ♥️ From The Last name removed Family

Report a concern   January 5, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The lady that helped me was amazing. Have had great service anytime I have been there

Report a concern   January 5, 2026 — Rated 10 out of 10 by Jessica Baker Don Franklin London Ford - Service
What do you like about our products and services?

Service is quick! Dont have to schedule ahead or wait forever. Fast efficient! Bragged about it on Facebook too!
Report a concern   January 5, 2026 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Not pushy, very informative

Report a concern   January 5, 2026 — Rated 10 out of 10 by D.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly

Report a concern   January 5, 2026 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

They did a Great Job
Report a concern   January 5, 2026 — Rated 10 out of 10 by E.F. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Fast customers service

Report a concern   January 5, 2026 — Rated 10 out of 10 by B.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always had great service at Nissan

Report a concern   January 5, 2026 — Rated 10 out of 10 by D.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

They all looked good
Report a concern   January 5, 2026 — Rated 10 out of 10 by W.C. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Friendly Sales Person

Report a concern   January 5, 2026 — Rated 10 out of 10 by L.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

All the staff I came in contact with were fantastic! Especially my sales person Nikki & Cody in finishing the sale. Would highly recommend Don Franklin Nissan!

Report a concern   January 5, 2026 — Rated 9 out of 10 by L.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray is a great representation of stellar customer service. I would recommend a friend/family to him.

Report a concern   January 5, 2026 — Rated 10 out of 10 by Ricky Fields Don Franklin Auto
What do you like about our products and services?

Dependable vehicles reliable service honest people
Report a concern   January 5, 2026 — Rated 10 out of 10 by P.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Outstanding customer service and sales rep in Jamal.

Report a concern   January 5, 2026 — Rated 10 out of 10 by Ricky Fields Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Dependable vehicles great service reliable honest people to work with

Report a concern   January 5, 2026 — Rated 10 out of 10 by R.G. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Pricing for the mileage on the cars and good inventory selection ,great salesman Anthony Karnes
Report a concern   January 5, 2026 — Rated 10 out of 10 by Bob Barnes Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quantity of choices. Friendly salespeople eagerly offering to assist and answer questions.

Report a concern   January 5, 2026 — Rated 10 out of 10 by K.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Donnie was super helpful and very quick to respond. He doesn’t try to sell me a car that I’m not interested in. He is the reason I drive from Atlanta to Corbin to buy a Toyota.
Report a concern   January 5, 2026 — Rated 10 out of 10 by J.D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I came in for my first my oil change on my new
vehicle. They were very courteous and the team work was very noticeable. Prompt and sufficient. They had recommendations for my future services.

Report a concern   January 5, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is beyond great in terms of customer service. She has helped for years with my service needs. No issues with products.
Report a concern   January 5, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything was done in a timely manner

Report a concern   January 5, 2026 — Rated 10 out of 10 by K.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was so polite and helpful and they were able to get me in right away
Report a concern   January 5, 2026 — Rated 10 out of 10 by Joe Bell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always get in service and out quick!!!!
Report a concern   January 5, 2026 — Rated 10 out of 10 by B.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

GREAT SERVICE TEAM!

Privacy Policy