Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 14, 2026 — Rated 10 out of 10 by Larry Crenshaw Don Franklin Campbellsville Service Department
What do you like about our products and services?

Knowledgeable, friendly people.
Report a concern   March 14, 2026 — Rated 10 out of 10 by W.H.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan is the best!

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.R. Don Franklin Burkesville Service Department
What do you like about our products and services?

Everything is done well
Report a concern   March 14, 2026 — Rated 10 out of 10 by Brenda Newton Don Franklin Ford - Service
What do you like about our products and services?

Columbia Ky. Service people have been very nice, They have gotten the recalls done , may take awhile, but I got a nice rental and they were very courteous. They care
Report a concern   March 14, 2026 — Rated 10 out of 10 by D.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I had an amazing experience at Don Franklin! So was awesome and helped us a lot! I also love the car, it has amazing features and is very nice.

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

They have great customer service. They are always friendly and get the job done in a timely manner!
Report a concern   March 14, 2026 — Rated 10 out of 10 by N.R. Don Franklin London Ford - Service
What do you like about our products and services?

Always helpful and professional

Report a concern   March 14, 2026 — Rated 10 out of 10 by Larry Bruce Don Franklin Somerset GM Service Department
What do you like about our products and services?

The friendliest folks and was very quick oil change

Report a concern   March 14, 2026 — Rated 10 out of 10 by Howell Holbrook Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You take care of service of the vehicle and don’t try to sell a lot of other non-needed items
Report a concern   March 14, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reliable, friendly, service.
Has taken care of all problems that have arisen.
I am a very happy customer.
Thank you!

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department has always been great and very quick for us.
Report a concern   March 14, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Staley was the key to my sale. He went above and beyond. Excellent customer service.

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

Every thing was good

Report a concern   March 14, 2026 — Rated 10 out of 10 by Peggy Claborn Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service dept.

Report a concern   March 14, 2026 — Rated 10 out of 10 by S.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly and hassle free
Report a concern   March 14, 2026 — Rated 10 out of 10 by D.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Always very friendly and knowledgeable

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.F. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Easy process

Report a concern   March 14, 2026 — Rated 10 out of 10 by Shane Lewis Don Franklin Russell Springs Service
What do you like about our products and services?

Always a helpful team. It’s the only reason I drive from Somerset to service my vehicle.

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Services have always been good and they are always quick to get you in and out in a timely manner

Report a concern   March 14, 2026 — Rated 10 out of 10 by L.P. Don Franklin Monticello Sales
What do you like about our products and services?

The people
Dale Hansford
Mary Boston East
Matt Neal
Zach Wright
Report a concern   March 14, 2026 — Rated 10 out of 10 by Josh Smiddy Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and easy to talk to good people

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Super friendly staff, love the text messages keeping me updated about my vehicle when it’s being serviced, service prices are affordable, etc. Keep up the great work!!
Report a concern   March 14, 2026 — Rated 10 out of 10 by Sally Blanton Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Very attentive service from Chris Reynolds He greeted us as soon as we got there and listened to all of our concerns and meeds Very please with service!

Report a concern   March 14, 2026 — Rated 9 out of 10 by R.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice, neat and clean facility. Customer service was very nice.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Terry Payne Don Franklin Ford - Service
What do you like about our products and services?

Very nice workers and fast service Ty
Report a concern   March 14, 2026 — Rated 10 out of 10 by Donna Galvin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, courteous & very helpful answering questions.
Report a concern   March 14, 2026 — Rated 10 out of 10 by C.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I was pleased with the info I received and also pleased with the work that was done on my car.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Tanner Slone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very quick and helpful service, highly recommend👍
Report a concern   March 14, 2026 — Rated 10 out of 10 by Shannon Willoughby-Mitchell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was exceptional.

Report a concern   March 14, 2026 — Rated 10 out of 10 by K.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is really nice and get to know you. ( Thanks Debbie)

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