Customer Testimonials
Representative
the service was good only issue is i immediately started getting text messages from auto sales about my 2019 Nissan so i feel my information was shared
Good service and service advisor
Easy to be seen and generally finished in a timely manner.
I’ve bought several vehicles from Don Franklin and I’m very satisfied with sales and service
They are fast and convenient
Like gmc trucks willing to find what I wanted thanks
The service department is always friendly and efficient when I have had an oil change. Fast service with no waiting. Much better than another dealer.
Dan was absolutely amazing. The whole feel of the new Genesis service center is so wonderful, but nothing tops the quality service, positive attitudes, and amazing care you get there. Thank you to the whole team, especially Dan. We can see all future Genesis needs always being at Dob Franklin Genesis.
Nice friendly service
Lyle is amazing! He got us in and a timely manner
Very thorough and kind staff. ! Service done correctly and timely.
Everyone was very friendly ! I appreciate the kindness and them being so helpful. Definitely be back
Always friendly service.
Knowledgeable and friendly staff. Great service
Easy to schedule visits and prolems
Great vehicles!
Kristion was wonderful. Answered all our questions and worked hard to get us the best deal.
Brandon Hodge was also very easy to work with.
The service department is always able to work with my schedule and accommodate getting my vehicle for services. Caleb and the crew are very knowledgeable about what needs to be done.
Complementary is good for service .service department is great and get it finished in good time .
Courteous and quick
Great service with a smile I liked all that Don Franklin does for me an my 2024 Hyundai Tucson
Super customer service
Very quick and friendly service
My genesis g80 is a luxury suv. Dan was outstanding in welcoming me to the dealership and explaining everything to me. The facility is first class!!! Brad the technician talked with me about my car and the problem. Never been to such a great dealership and I've bought and traded many vehicles. Don't know I'd want to go anywhere else no that I've been to yours.
I like that they are quick and have always done a good job. I appreciate them calling and asking me questions before making decisions about my vehicle.
Very thorough and knowledgeable
Professionalism
Great people
The staff ... always kind .. willing to help... they will answer any questions ... this isn't limited to one individual ... each and everyone I've interacted with has been exceptional.
Derive was done very quickly