Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 9, 2026 — Rated 10 out of 10 by J.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Great service! Completely satisfied!

Report a concern   January 8, 2026 — Rated 10 out of 10 by S.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

They fixed our problem with our Bronco Sport.

Report a concern   January 8, 2026 — Rated 10 out of 10 by B.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always courteous with knowledgeable and fast service. Chris is the best.

Report a concern   January 8, 2026 — Rated 10 out of 10 by Douglas Roy Don Franklin Somerset KIA Sales
What do you like about our products and services?

We really like Kia vehicles and Stan Simcox at Don Franklin KIA in Somerset Ky is the best to buy a new KIA from. Stan goes above and beyond to make sure you are happy and you get the vehicle that you like and want.

Report a concern   January 8, 2026 — Rated 9 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice and helpful thank you

Report a concern   January 8, 2026 — Rated 10 out of 10 by Elsie Price Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is friendly and they get the job done quick

Report a concern   January 8, 2026 — Rated 10 out of 10 by S.D. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Excellent customer service. Dedication to meet my requests!

Report a concern   January 7, 2026 — Rated 9 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was nice and polite. Thank You for being so helpful and caring for your customers.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Courtney Smith Don Franklin London Ford - Service
What do you like about our products and services?

The waiting room is large and never feels crowded, service is fast upon arrival until departing, technicians are friendly and straight to the point.

Report a concern   January 7, 2026 — Rated 10 out of 10 by J.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything!!!

Report a concern   January 7, 2026 — Rated 10 out of 10 by Lawrence Maybrier Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Salesman Marc Anderson was very friendly and helpful to work with on purchasing our new vehicle

Report a concern   January 7, 2026 — Rated 9 out of 10 by V.M. Don Franklin Ford - Service
What do you like about our products and services?

Availability and courteous service.

Report a concern   January 7, 2026 — Rated 10 out of 10 by D.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easily scheduled and good service and courtesy employees

Report a concern   January 7, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

That was my first visit but everything was great.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Erika Toohey Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Employees were determined to fix the issue
Provided a temporary car

Report a concern   January 7, 2026 — Rated 10 out of 10 by D.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Attention to customer

Report a concern   January 7, 2026 — Rated 10 out of 10 by B.V. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ease of dealing with the company.
No pressure, and very knowledgeable.

Report a concern   January 7, 2026 — Rated 10 out of 10 by C.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Employees are always courteous, accommodating, and friendly.

Report a concern   January 7, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service from everyone we came into contact with.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Lesia Wright Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my Kia and staff is very helpful

Report a concern   January 7, 2026 — Rated 10 out of 10 by D.C.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great Service and timely

Report a concern   January 7, 2026 — Rated 10 out of 10 by D.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Personal service…

Report a concern   January 7, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love my new Armada. Impressed with the quality. Sales team and finance were fantastic as well. Great to work with.

Report a concern   January 7, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly service. Generally quick to get an appointment and fast service.

Report a concern   January 7, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Mike Elkins was my sales associate he did a fantastic job! He did such a great job at communicating with me, helping me look for all possible vehicles, and putting me in the vehicle that I absolutely love. He was upfront and forthright on every aspect and it helped put me at ease. I have been and will continue to tell all of my friends and co-workers about the wonderful service I received. Thank you!!

Report a concern   January 7, 2026 — Rated 10 out of 10 by H.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

On time

Report a concern   January 7, 2026 — Rated 10 out of 10 by C.P. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Friendly people

Report a concern   January 7, 2026 — Rated 10 out of 10 by Charlie Towner Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love it, the product excellent. The service outstanding. I love the way They work with you to get you what you need.

Report a concern   January 6, 2026 — Rated 10 out of 10 by A.I. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Flexible

Report a concern   January 6, 2026 — Rated 10 out of 10 by D.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Sales person was very kind and so was manager


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