Customer Testimonials
Dealer did a great job with service. Waiting room needs an upgrade, but overall good experience.
Professional and knowledgeable.
Great service! Completely satisfied!
They fixed our problem with our Bronco Sport.
Always courteous with knowledgeable and fast service. Chris is the best.
We really like Kia vehicles and Stan Simcox at Don Franklin KIA in Somerset Ky is the best to buy a new KIA from. Stan goes above and beyond to make sure you are happy and you get the vehicle that you like and want.
Very nice and helpful thank you
Everyone is friendly and they get the job done quick
Excellent customer service. Dedication to meet my requests!
Everyone was nice and polite. Thank You for being so helpful and caring for your customers.
The waiting room is large and never feels crowded, service is fast upon arrival until departing, technicians are friendly and straight to the point.
Everything!!!
Salesman Marc Anderson was very friendly and helpful to work with on purchasing our new vehicle
Availability and courteous service.
Easily scheduled and good service and courtesy employees
That was my first visit but everything was great.
Employees were determined to fix the issue
Provided a temporary car
Attention to customer
Ease of dealing with the company.
No pressure, and very knowledgeable.
Employees are always courteous, accommodating, and friendly.
Great customer service from everyone we came into contact with.
Love my Kia and staff is very helpful
Great Service and timely
Personal service…
Love my new Armada. Impressed with the quality. Sales team and finance were fantastic as well. Great to work with.
Friendly service. Generally quick to get an appointment and fast service.
Mike Elkins was my sales associate he did a fantastic job! He did such a great job at communicating with me, helping me look for all possible vehicles, and putting me in the vehicle that I absolutely love. He was upfront and forthright on every aspect and it helped put me at ease. I have been and will continue to tell all of my friends and co-workers about the wonderful service I received. Thank you!!
On time
Friendly people
Customer service is great. Bought a Buick Enclave in June and Marc our salesman and Dawn in service department have been a pleasure to work with.