Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 19, 2026 — Rated 10 out of 10 by A.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff
Report a concern   March 19, 2026 — Rated 10 out of 10 by C.Y. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to work with!

Report a concern   March 18, 2026 — Rated 10 out of 10 by D.D. Don Franklin Ford - Service
What do you like about our products and services?

Friendly full service dealership.
Report a concern   March 18, 2026 — Rated 9 out of 10 by C.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly

Report a concern   March 18, 2026 — Rated 10 out of 10 by A.A. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I think your services is outstanding,Thanks so much for your help.First name removed L Last name removed

Report a concern   March 18, 2026 — Rated 10 out of 10 by Carlie Franklin Don Franklin Ford - Service
What do you like about our products and services?

Love the friendly staff and all the help they give you

Report a concern   March 18, 2026 — Rated 10 out of 10 by L.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I am very pleased with the services I have received from Genesis service department. I bought new Genesis 1yr ago and very happy with it. Service department has been great so far
Report a concern   March 17, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

This is my 5 th Kia in the past 11years I like the auto I also purchased a truck at the Glasgow location

Report a concern   March 17, 2026 — Rated 10 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly customer service and short wait times.

Report a concern   March 17, 2026 — Rated 10 out of 10 by Drive365 Rent Car Llc Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything was great

Report a concern   March 17, 2026 — Rated 10 out of 10 by Steven Reynolds Don Franklin Bardstown - Service
What do you like about our products and services?

I called that morning to check on appointment for a recall. With in a hour later the I was taking the the truck there and within 3.5 hours they called and said it was ready. That is great service

Report a concern   March 17, 2026 — Rated 10 out of 10 by Raleigh Martin Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

Blaine is an absolutely amazing salesman. He was gracious and extremely prompt through out the buying experience. I highly recommend him to anyone in search of a vehicle.

Report a concern   March 17, 2026 — Rated 9 out of 10 by E.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Short wait time and good service.

Report a concern   March 17, 2026 — Rated 10 out of 10 by Kurt Hulliger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The appointment went without a hitch, everybody was very courteous and professional
I will do all my Service Business with Don Franklin
Report a concern   March 17, 2026 — Rated 10 out of 10 by J.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I was worked in to do some service while I was in town. They serviced the car quickly and efficiently
Report a concern   March 17, 2026 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and professional. Thank you!
Report a concern   March 16, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service thank you!
Report a concern   March 16, 2026 — Rated 10 out of 10 by Marcel Washington Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s all about the customer service and how I’m treated that determines how good a place is. I am treated very well when ever I come to the dealership or the shop!

Report a concern   March 16, 2026 — Rated 10 out of 10 by Della Shaw Hare Don Franklin Ford - Service
What do you like about our products and services?

Great service

Report a concern   March 16, 2026 — Rated 10 out of 10 by H.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice dealership, very friendly, attentive, accommodating staff.
Report a concern   March 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful Service! So easy to buy a car here!
Report a concern   March 16, 2026 — Rated 10 out of 10 by Seth Steele Don Franklin Ford - Service
What do you like about our products and services?

Great dealership with friendly and professional staff. They made the whole process easy and kept me informed the entire time. Highly recommend for anyone needing sales or service!
Report a concern   March 16, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Got my truck fixed in a timely manner.

Report a concern   March 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Convenient and reasonable priced with friendly helpful people.
Report a concern   March 16, 2026 — Rated 10 out of 10 by C.K. Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are great
Report a concern   March 16, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Oil changed and the car wash after services
Report a concern   March 16, 2026 — Rated 10 out of 10 by A.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people are so nice and the work gets done
Report a concern   March 16, 2026 — Rated 10 out of 10 by H.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything went well and everyone was wonderful there.

Report a concern   March 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best customer service!!
Report a concern   March 15, 2026 — Rated 10 out of 10 by B.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Love my Buick & the people there are very friendly


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