Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.B. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

They have created a family atmosphere and treat everyone like a member of the family.

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our experience in buying our GMC Sierra was awesome. Our salesman, Mike Prewitt, was
Very helpful and a pleasure to work with.

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to use and work with

Report a concern   July 17, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was great!

Report a concern   July 17, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is thorough

Report a concern   July 17, 2026 — Rated 10 out of 10 by I.S. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent customer service. The service team is always helpful and easy to work with.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Trenden Stewart Don Franklin London Ford - Service
What do you like about our products and services?

Rick was very transparent throughout the process of purchasing my vehicle. He went above and beyond to give me the best deal and find the vehicle I loved. Rick created a calm yet friendly and supportive atmosphere throughout our journey. He even drove us around the lot on the golf cart to the vehicles we were interested in. We appreciated the water offered to us as well, considering the day was especially hot! I would definitely recommend family and friends to Don Franklin Ford in London and refer them to Rick Fitzgerald for their purchase.

Report a concern   July 16, 2026 — Rated 10 out of 10 by David Nunery Don Franklin Campbellsville Service Department
What do you like about our products and services?

Work is done quickly and correctly. Employees are a pleasure to deal with. We will never use any other auto dealership.

Report a concern   July 16, 2026 — Rated 10 out of 10 by H.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

service is excellent

Report a concern   July 16, 2026 — Rated 10 out of 10 by M.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Awesome

Report a concern   July 16, 2026 — Rated 10 out of 10 by J.B. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Trey, Ralph and the whole team truly care about their customers. It doesn’t matter who you come in contact with, they treat you like family!

Report a concern   July 16, 2026 — Rated 10 out of 10 by Blake Miller Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and easy service. Very kind

Report a concern   July 16, 2026 — Rated 10 out of 10 by G.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

So far everything

Report a concern   July 16, 2026 — Rated 10 out of 10 by Thom Scott Don Franklin Burkesville Service Department
What do you like about our products and services?

Service is always great there, the techs are very knowledgeable and always make the best recommendations for my vehicle. Didn’t have to wait all day for my service to be completed either. Great staff and even better service!

Report a concern   July 16, 2026 — Rated 9 out of 10 by D.I. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service.

Report a concern   July 16, 2026 — Rated 10 out of 10 by John Mcpheron Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendliest people and very helpful

Report a concern   July 15, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly fast service

Report a concern   July 15, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Worked with us on a payment and very knowledgeable

Report a concern   July 15, 2026 — Rated 9 out of 10 by A.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Service and sales especially Tanner

Report a concern   July 15, 2026 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our sale rep was fabulous. And the finance manager was incredibly helpful.

Report a concern   July 15, 2026 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Jacob in the service department is very informative about everything and great to work with

Report a concern   July 15, 2026 — Rated 10 out of 10 by R.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I love how everybody pitches in to make sure you are getting the best care you can get.

Report a concern   July 15, 2026 — Rated 9 out of 10 by D.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Well it’s a ford dealer. The friendly knowledgeable staff.

Report a concern   July 15, 2026 — Rated 10 out of 10 by W.L. Don Franklin Corbin CDJR Service
What do you like about our products and services?

They help you find what you need. The service dept. keeps keep it in top condition.

Report a concern   July 15, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Cost, fast service, friendly staff, etc

Report a concern   July 15, 2026 — Rated 10 out of 10 by R.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service manager was very friendly and we had or car service completed fast.

Report a concern   July 15, 2026 — Rated 10 out of 10 by K.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I had a wonderful experience buying my first pathfinder. Unfortunately I recked it about 6 weeks into having it. I came back and bought a second one with Coleen who is absolutely the best. I would highly recommend Nissian.

Report a concern   July 15, 2026 — Rated 10 out of 10 by Lora Smith Don Franklin CDJRF Sales Department
What do you like about our products and services?

We liked our sales representative Niki. She wasn’t pushy on selling us our vehicle, considerate of our wants and needs. She wasn’t pushy, she was a God sent

Report a concern   July 15, 2026 — Rated 10 out of 10 by J.W. Don Franklin Russell Springs Service
What do you like about our products and services?

good service

Report a concern   July 15, 2026 — Rated 10 out of 10 by L.J. Don Franklin Monticello Service
What do you like about our products and services?

Getting in and out


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