Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is always friendly and helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The crew is always so helpful and warm. Can’t say enough good things about our local dealership

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to talk to friendly and told me what I need to know about my vehicle

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Set up appointment and got in and work got done in a timely manner.

Report a concern   March 27, 2026 — Rated 9 out of 10 by V.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Only drawback is not enough work tables in the customer waiting area.

Report a concern   March 27, 2026 — Rated 9 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly people and knowing that parts are correct for behicle

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.O. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and helpful staff

Report a concern   March 27, 2026 — Rated 10 out of 10 by E.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very nice staff and do exactly what they say.

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good quality products and excellent service

Report a concern   March 27, 2026 — Rated 9 out of 10 by M.T. Don Franklin Hardin County Ford Service
What do you like about our products and services?

In and out convenience

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rebecca Steele Don Franklin Campbellsville Service Department
What do you like about our products and services?

I got my car serviced and everyone was very nice and I did not pass out from the fee.

Report a concern   March 27, 2026 — Rated 10 out of 10 by David Vanderoerd Don Franklin London Ford - Service
What do you like about our products and services?

Service was excellent. Many thanks.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Close to my house

Report a concern   March 27, 2026 — Rated 10 out of 10 by Gary Mick Don Franklin Monticello Service
What do you like about our products and services?

the guys in Monticello service dept are helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick and professional

Report a concern   March 27, 2026 — Rated 10 out of 10 by Scottie Blair Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary and his guys are great! Thanks for the great service !

Report a concern   March 23, 2026 — Rated 10 out of 10 by Timothy Edwards Don Franklin London Ford - Service
What do you like about our products and services?

Very professional and courteous

Report a concern   March 22, 2026 — Rated 10 out of 10 by Lynne Baker Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly, I called to see when I could get my Chevy Colorado truck in to get the transmission flushed & they told me if I bring it in today there would be a good chance that it could be squeezed in & have done that day or the next without an appt. I was able to bring it in around noon, they called me back around 4:00 telling me it was done & ready to go on the same day. Couldn't ask for better service!

Report a concern   March 21, 2026 — Rated 10 out of 10 by Patricia Graham Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We bought our second Elantra last March. Our first one is a 2010 Elantra with 250,000 plus miles and still runs!!Our new one has all the bells and whistles and we love.

Report a concern   March 20, 2026 — Rated 10 out of 10 by L.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courteous, professional, timely auto service.

Report a concern   March 19, 2026 — Rated 10 out of 10 by Yvonne Bryant Don Franklin Somerset KIA Service
What do you like about our products and services?

Their service department does good job, always returns vehicle to you within the time limit that state , or sooner, if they are running behind service desk always informs you or updates you on whats going on.

Report a concern   March 19, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

very plot and courteous and friendly

Report a concern   March 19, 2026 — Rated 10 out of 10 by Wesley Warfield Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Products are top grade and employees are helpful and very courties

Report a concern   March 19, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and friendly

Report a concern   March 19, 2026 — Rated 10 out of 10 by James Sanders Don Franklin Campbellsville Service Department
What do you like about our products and services?

I like the fast and courteous service very much. The vehicle is bought from Don Franklin is still in very good condition. I won't hesitate using Don Franklin's services again.

Report a concern   March 19, 2026 — Rated 9 out of 10 by W.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like CJ Bush and how he represents your car dealership. He is not pushy or anything. very likable and that is what i prefer. I will continue to come there and work with CJ. thank you!

Report a concern   March 19, 2026 — Rated 10 out of 10 by Samantha Smith Don Franklin Ford - Service
What do you like about our products and services?

I liked how friendly the guys were at Don Franklin. It cost around $60 for an oil change. I was getting the works but they was nice enough to call and tell me it wouldn’t do any good because my tires was bad. I recommend their service.

Report a concern   March 19, 2026 — Rated 10 out of 10 by J.R.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Affordable

Report a concern   March 19, 2026 — Rated 9 out of 10 by D.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

none


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