Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 20, 2025 — Rated 10 out of 10 by James Bridgeman Don Franklin Russell Springs Service
What do you like about our products and services?

Services was very good

Report a concern   December 20, 2025 — Rated 10 out of 10 by N.D. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   December 20, 2025 — Rated 10 out of 10 by K.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The guys in the service dept are so friendly.

Report a concern   December 20, 2025 — Rated 10 out of 10 by P.P. Don Franklin Monticello Service
What do you like about our products and services?

Friendly staff and great services

Report a concern   December 20, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Super friendly staff and very fast service.

Report a concern   December 20, 2025 — Rated 10 out of 10 by Jeff Davis Don Franklin Campbellsville Service Department
What do you like about our products and services?

Dependable vehicles and friendly service dept

Report a concern   December 20, 2025 — Rated 10 out of 10 by V.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service department. Ask before they add products or services. Very helpful!

Report a concern   December 20, 2025 — Rated 9 out of 10 by B.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Convenience

Report a concern   December 20, 2025 — Rated 10 out of 10 by D.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service

Report a concern   December 20, 2025 — Rated 10 out of 10 by Erik Wehnes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Young man that greeted me at my vehicle was straightforward, polite, and very professional.

Report a concern   December 20, 2025 — Rated 10 out of 10 by G.D. Don Franklin Auto
What do you like about our products and services?

Easy to schedule. Friendly service.

Report a concern   December 20, 2025 — Rated 10 out of 10 by J.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Over the years I’ve learned I can totally trust the service agent I always see. I think he has the core qualities of Honesty, Integrity, Credibility, and respect - both for his customer and self.
He’s the best salesperson DF could have - when/if I purchase another vehicle he’s already sold me in DF in Campbellsville, KY.

Report a concern   December 20, 2025 — Rated 10 out of 10 by Sidney Clements Don Franklin Ford - Service
What do you like about our products and services?

Jordan Mann is w excellent to work with. He has never failed to find us the perfect vehicle.
The whole team is excellent to work with and go above to service our vehicles.

Report a concern   December 20, 2025 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

This is my first Kia but so far I like it.
The service was good and everyone was very friendly.

Report a concern   December 20, 2025 — Rated 9 out of 10 by F.C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good experience overall.

Report a concern   December 20, 2025 — Rated 10 out of 10 by E.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly professional service reasonably priced.

Report a concern   December 20, 2025 — Rated 10 out of 10 by W.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Best car buying experience ever!

Report a concern   December 20, 2025 — Rated 9 out of 10 by D.G. Don Franklin Ford - Service
What do you like about our products and services?

Service staff were friendly and kept me informed about what was going on during the service of my vehicle!

Report a concern   December 20, 2025 — Rated 9 out of 10 by William Kennedy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding Performance by the team

Report a concern   December 20, 2025 — Rated 10 out of 10 by Tammie Joseph Don Franklin Somerset KIA Sales
What do you like about our products and services?

everyone was nice

Report a concern   December 19, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great folks to work with from purchasing to have a vehicle serviced.

Report a concern   December 19, 2025 — Rated 10 out of 10 by C.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Has been a great product and have had very good service from a knowledgeable group of people

Report a concern   December 19, 2025 — Rated 9 out of 10 by Charles Harrison Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Appointment time was on time; service person was knowledgeable and no sales pressure to have other work performed; good cause and effect recommendations and a super deal on the oil change.

Ps Coffee was good too! Looked at the used trucks but didn’t see price anywhere in the truck?

Report a concern   December 19, 2025 — Rated 10 out of 10 by Ruth Mitchell Don Franklin Bardstown - Service
What do you like about our products and services?

Good communication, ease of making an appointment and fair pricing.

Report a concern   December 19, 2025 — Rated 10 out of 10 by Teddie Wilson Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and fast service.

Report a concern   December 19, 2025 — Rated 10 out of 10 by D.S. Don Franklin Monticello Service
What do you like about our products and services?

Courteous friendly professional

Report a concern   December 19, 2025 — Rated 10 out of 10 by M.K. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and easy to get in and have service completed. Everyone is friendly and knows their job.

Report a concern   December 19, 2025 — Rated 10 out of 10 by Lisa Gibbons Don Franklin London Ford - Service
What do you like about our products and services?

They are always there and seem to do as asked and very nice service

Report a concern   December 19, 2025 — Rated 10 out of 10 by S.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Quick and efficient. Staff were friendly, knowledgeable, and helpful.

Report a concern   December 19, 2025 — Rated 10 out of 10 by S.A. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Lew was a great salesperson. He was very courteous, trustworthy and knowledgable. I would definitely direct friends and family to him.


Privacy Policy