Customer Testimonials
Ease to work with
Great Service and Parts department staff !!! I would not do business anywhere else.
They get my car in and serviced without delays and it ends up being what they say it will cost.
n/a
All worked hard too helped get a good car and kindness shown was great
Professional
Fast service
Friendly
Helpful advice
Very friendly as well as being upfront and honest about each situation. They don’t let you take on more than you can handle.
Good service so far and short wait in comfortable waiting area. Nice employees.
Everyone is friendly and easy to talk to. They were willing to fix my car quickly
Having dealt with only Doug Brock, I would certainly recommend folks to visit your dealership service department and ask for Doug!
Employees are mostly friendly and it’s easy to get an appointment.
Great job!
Everyone was professional, and friendly. That wasn't the first time for me getting service for my vehicle at Don Franklin in Bardstown, so I'll say the service has been great every time! 👍 Job well done!
Both Niki in Sales and Cody in finance were competent and honest with us. We appreciate the ease in purchasing our new vehicle
Had a good process making a trade with them Franky was vary helpful and understanding tried to make us happy really appreciate him.
Very prompt and reasonably priced. Thank you all so much for the great service.
Servives have always been easy to schedule and done in a timely manner.
The employee's are very nice and welcoming, the service team is very helpful and it's easy to make an appt to get your car serviced
Friendly staff, prompt and accurate service, always timely.
Staff is incredible. Also on time. Lots of communication. Brad, Jacob, & Chad were great
Very kind salesmen not pushy at all. I already love my traverse!
The guys are always super polite even if they seem busy. They help you understand what they are doing and what needs to be done to help any issues. I also love the flexibility, i wasn’t able to make my first appointment and they had no problem scheduling me.
Great Customer Service and Customer Support
Good service
Easy appointment scheduling, very friendly and helpful staff, comfortable waiting area.. just a very pleasant atmosphere while waiting for the service to be done!!!
They work with u on buying a vehicle and rfriendly personnel
Nice and make things right!!
Above and beyond service. Fixed the issue. Great people. Thanks again
I like the service department the treatment nice and I like robert he is a good salesman and Wes is a good mechanic
Jenna went above and beyond saving me lots of money as I had no memory that I had the extended warranty, and it didn't initially show up. But she looked into it and got the majority of all of my costs covered. Also, there were two items that we were going to shop elsewhere to purchase.And in the long run turned out that the prices were absolutely as competitive at don franklin, and so we decided to bring the car back and let don franklin take care of all of the needs.