Customer Testimonials
Always quick and friendly service
Always great people and service.
Services are great , have always purchase my cars from you
Customer service is excellent
Friendly, knowledgeable service department that made me feel valued.
Prompt, efficient service with knowledgeable staff who make me feel valued.
The staff at Don Franklin Ford Columbia is always incredibly helpful.
your open on saturday for working people
Easy appointment. Drop off .pickup later after work.
Pricing and customer service…
Very Friendly. This is the second KIA we purchased from this dealership.
Love my Jeep Compass & the service & sales folks are amazing
Friendly and professional employees!
Fast and efficient
Very friendly and great service.
They always treat me with respect. They have always performed my requested services, right the first time, at a reasonable price.
Service manager was very friendly and helpful. Communicated with me which is a big plus and the mechanic knew what he was doing. Thanks so much for the help with the issues we were having with our Kia Telliride.
Very pleased with Don Franklin body shop. All employees I had contact with was very professional. The work that was done to my vehicle was amazing. I would definitely use Don Franklin again.
they were fast and friendly
The customer service was excellent. Every single person I interacted with was great. The cars were also ahead of the pack. Lots of nice features and felt very high-tech. Seth and the sales manager, Marco I believe, were both great to work with as well. Even though I didn't end up purchasing a Hyundai vehicle, they definitely gave me a lot to think about for my next purchase. I will be back next time I'm in the market to obtain my next car for sure.
They were great
I dread (more than a toothache) trading vehicles. But this experience with Franklin Nissan in Somerset has been so stress free.
Zeke was beyond helpful, no pressure and extra patient with all my questions.
Michael looked for best interest options and Cody had my paperwork (all 20 pages (😂) fixed and ready to sign in a short period of time.
Cannot say enough good things about the great Customer Service at Don Franklin Nissan Somerset.
Always do what they are asked in a timely manner.
Quick service
Fast
Lauren always kind and considerate. Very knowledgeable.
I love my Kiia Sorento I traded my 2024 to a 2026 and I love the people especially Brian Nichols
Friendly daddy service
Everyone is so nice and friendly. Rick is one of the best salesman that I have ever dealt with!
I love the murano