Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 28, 2026 — Rated 10 out of 10 by Joseph May Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia is the best! Ryan was a great floor salesman!
Report a concern   February 28, 2026 — Rated 10 out of 10 by K.S. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Wonderful staff. Never felt rushed. Noah and Brandon were wonderful. Best part of my day was Noah blessing my truck before handing me the keys. Would recommend for this reason alone. Everything else hugh bonus.

Report a concern   February 28, 2026 — Rated 10 out of 10 by R.M.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Sales staff and services were exceptional.
Report a concern   February 28, 2026 — Rated 10 out of 10 by Clay Johnston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is super friendly and the newly updated facility is very nice.

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very professional. Excellent customer service!
Report a concern   February 28, 2026 — Rated 9 out of 10 by T.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Ya service is full of being considerate of the customer
Report a concern   February 28, 2026 — Rated 10 out of 10 by C.C.B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff is always friendly and good to deal with I use the parts department with my business Chevrolet Cadillac and Nissan and have always been pleased

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anita Roy Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and letting me know what I need and no pressures! Love using your services even if it is a little other than other places and live the car wash.
Report a concern   February 28, 2026 — Rated 10 out of 10 by F.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Huge inventory.
Report a concern   February 28, 2026 — Rated 10 out of 10 by T.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly!
Report a concern   February 28, 2026 — Rated 10 out of 10 by Rebecca Turner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always friendly and professional!
Report a concern   February 28, 2026 — Rated 10 out of 10 by C.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very fast and great service

Report a concern   February 28, 2026 — Rated 9 out of 10 by A.L. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

My second KIA. Friendly people!
Report a concern   February 28, 2026 — Rated 10 out of 10 by K.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They treated me like family Barbra and the team made me feel at home and provided outstanding service. They were able to verify the issue and get it fixed in a timely manner. When I took my vehicle home it was driving better than before.

Report a concern   February 28, 2026 — Rated 10 out of 10 by A.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Best service

Report a concern   February 28, 2026 — Rated 10 out of 10 by Billy New Don Franklin Monticello Sales
What do you like about our products and services?

Nice people to work with.

Report a concern   February 28, 2026 — Rated 10 out of 10 by A.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendliness accuracy and short wait time
Report a concern   February 28, 2026 — Rated 10 out of 10 by J.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Harley worked hard to get us the best deal!!
Report a concern   February 28, 2026 — Rated 10 out of 10 by B.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great Service !
Report a concern   February 28, 2026 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I liked how nice and eager they were to try and help me even though I was unable to get into a car.

Report a concern   February 28, 2026 — Rated 10 out of 10 by E.B. Don Franklin London Ford - Service
What do you like about our products and services?

The fast service and ability to get a quick appointment
Report a concern   February 28, 2026 — Rated 9 out of 10 by S.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   February 28, 2026 — Rated 10 out of 10 by B.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I worked with Ryan Sutherland and he was top notch! Made the process very easy!

Report a concern   February 28, 2026 — Rated 10 out of 10 by Sheryl Blakeman Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like for the company to listen and work with the customers. I like everything about the Nissan Rogue we got so far. I will say I’m satisfied so far and expect it to stay that way. Thank you to everyone who helped us.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Peter Romanov Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very polite and professional stuff!
Report a concern   February 28, 2026 — Rated 10 out of 10 by M.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Prompt courteous service got my work done quickly and corrrectly,
Report a concern   February 28, 2026 — Rated 10 out of 10 by J.R. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Donnie Hibbard is great, we've bought/traded 2 vehicles with him, highly recommend working with him, super polite and professional.

Report a concern   February 28, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I just had a key fob made for my Nissan Armada. Everyone was very friendly and the wait was very short

Report a concern   February 28, 2026 — Rated 9 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They get my service done in a reasonable amount of time.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Mark Calk Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nissan vehicles have always been a great product, but what brings us back to this dealership is the professionalism of MJ Carpenter as well as Jill Carpenter. The support staff there is very friendly and down to earth. I will always recommend MJ to anyone that is interested in a vehicle!

Privacy Policy