Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 20, 2025 — Rated 10 out of 10 by T.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The respect and friendliness of the company and the high value of the products.

Report a concern   December 20, 2025 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You do a wonderful job taking care of my car thanks 😊

Report a concern   December 20, 2025 — Rated 10 out of 10 by L.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great service. Friendly associates.

Report a concern   December 20, 2025 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely, knowledgeable, helpful staff.

Report a concern   December 20, 2025 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

We appreciated Ty and his manner of conducting business

Report a concern   December 20, 2025 — Rated 10 out of 10 by C.D. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everything!

Report a concern   December 20, 2025 — Rated 10 out of 10 by J.L. Don Franklin Auto
What do you like about our products and services?

Honesty and easiness of working with Brent and his associates!

Report a concern   December 20, 2025 — Rated 10 out of 10 by Michelle Sharon Don Franklin Somerset KIA Sales
What do you like about our products and services?

Young lady who waited on me, was very respectful and very nice. She was straight up with me and didn’t play around. She was honest as far as I could tell.

Report a concern   December 20, 2025 — Rated 10 out of 10 by P.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service people are knowledgeable and honest. They tell you exactly what is wrong, how they're going to fix it and what exactly it will cost so that there are no hidden fees or surprises.

Report a concern   December 20, 2025 — Rated 9 out of 10 by C.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

GMC is a good product.

Report a concern   December 20, 2025 — Rated 10 out of 10 by W.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary and Blake always provide great customer service!

Report a concern   December 20, 2025 — Rated 10 out of 10 by T.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked that the product that you advertised met my expectation when I arrived look at it And that I was treated with all sorts of respect and kindness as well as my wife

Report a concern   December 20, 2025 — Rated 10 out of 10 by C.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great job

Report a concern   December 20, 2025 — Rated 10 out of 10 by Richard Barnes Don Franklin CDJRF Sales Department
What do you like about our products and services?

Your people are the best product you have. Don Franklin Nissan is a class act. I’ve bought several cars from the Dodge store, the Nissan Grp are hands down the best Dealership I’ve purchased from!

Report a concern   December 20, 2025 — Rated 10 out of 10 by A.F. Don Franklin Ford - Service
What do you like about our products and services?

Your employees were very nice to work with

Report a concern   December 20, 2025 — Rated 10 out of 10 by C D Hale Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and they do a good job

Report a concern   December 20, 2025 — Rated 10 out of 10 by C.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

People

Report a concern   December 20, 2025 — Rated 10 out of 10 by K.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was quick and easy to get my vehicle in for service.

Report a concern   December 20, 2025 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

So far the products work out. Good, friendly service. Nice waiting area, always kept clean.

Report a concern   December 20, 2025 — Rated 10 out of 10 by Gracie Shelton Don Franklin Burkesville Sales
What do you like about our products and services?

They were very kind and non pushy. They gave me quality service and got me in a car I loved quickly. They worked with me on payments to find the best fit for me.

Report a concern   December 20, 2025 — Rated 10 out of 10 by G.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Ease of obtaining service. Confidence in getting a good service.

Report a concern   December 20, 2025 — Rated 10 out of 10 by H.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick and efficient

Report a concern   December 20, 2025 — Rated 10 out of 10 by P.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Easy to schedule & short waiting time.

Report a concern   December 20, 2025 — Rated 10 out of 10 by L.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly customer service

Report a concern   December 20, 2025 — Rated 10 out of 10 by J.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very easy to deal with.

Report a concern   December 20, 2025 — Rated 10 out of 10 by V.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent customer service!

Report a concern   December 20, 2025 — Rated 10 out of 10 by Khristian Mullins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Daniel was awesome very helpful

Report a concern   December 20, 2025 — Rated 10 out of 10 by Keith Conley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Enjoy the discounts for the oil change. Your prices are very competitive to the Richmond prices always friendly, staff and very knowledgeable.

Report a concern   December 20, 2025 — Rated 10 out of 10 by P.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

You do a good job.

Report a concern   December 20, 2025 — Rated 10 out of 10 by J.E. Don Franklin London Ford - Service
What do you like about our products and services?

Quality service and very professional


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