Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 29, 2026 — Rated 10 out of 10 by Junnie Pennington Don Franklin Bardstown - Service
What do you like about our products and services?

Jenn in service is very helpful and knowledgeable

Report a concern   July 29, 2026 — Rated 9 out of 10 by S.H. Don Franklin London Ford - Service
What do you like about our products and services?

They were very nice . Worked as fast as they could to get my car back to me . My water pump went out on vacation .

Report a concern   July 29, 2026 — Rated 9 out of 10 by M.G.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly staff

Report a concern   July 29, 2026 — Rated 10 out of 10 by A.L. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

No nonsense and reliability

Report a concern   July 29, 2026 — Rated 10 out of 10 by Della Shaw Hare Don Franklin Ford - Service
What do you like about our products and services?

You carry a large inventory and I get help with any issues. The salesmen and everyone else have been super!

Report a concern   July 29, 2026 — Rated 10 out of 10 by R.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly service

Report a concern   July 29, 2026 — Rated 10 out of 10 by D.A. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Nice and clean

Report a concern   July 29, 2026 — Rated 10 out of 10 by Vickie Froedge Don Franklin Ford - Service
What do you like about our products and services?

Good Management and service

Report a concern   July 29, 2026 — Rated 10 out of 10 by C.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Reliable, and the greatest people to deal with

Report a concern   July 29, 2026 — Rated 10 out of 10 by I.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Short answer is everything friendly people that you feel like actually have your back, me and my family have all gotten cars and our services there and I don’t think there’s ever been an issue.

Report a concern   July 29, 2026 — Rated 10 out of 10 by T.H. Don Franklin Monticello Service
What do you like about our products and services?

Always give great customer service!

Report a concern   July 29, 2026 — Rated 10 out of 10 by Sandra Coleman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very impressed with the overall experience from the time I left my vehicle, courtesy driver taking me back to work, very informative when I picked up my vehicle .
1st time really dealing with the dealership, definitely will not be the last ! 😊

Report a concern   July 29, 2026 — Rated 10 out of 10 by W.M. Don Franklin Ford - Service
What do you like about our products and services?

Service was done as promised. Small issue at the end but it was remedied quickly .

Report a concern   July 29, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Staff and technicians were very nice, friendly, and helpful.

Report a concern   July 29, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

The staff was easy to work with.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Melissa Henderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always receive excellent service from the Chevrolet service department. Everyone is friendly, professional, and takes the time to answer my questions. They make the process easy and always treat me with respect. I’m very satisfied with the service I receive and appreciate the great customer care every visit.

Report a concern   July 29, 2026 — Rated 10 out of 10 by D.D. Don Franklin London Ford - Service
What do you like about our products and services?

Love my bronco and the staff are great

Report a concern   July 29, 2026 — Rated 10 out of 10 by P.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Well I think everyone and all of the products are great the service is quick and professional and I am a retired science teacher so I give you people an A+

Report a concern   July 29, 2026 — Rated 10 out of 10 by M.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was really helpful and nice

Report a concern   July 29, 2026 — Rated 10 out of 10 by Kristy Powers Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly. Great atmosphere. Service department always willing to help.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Shelley Gover Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly fast and efficient

Report a concern   July 29, 2026 — Rated 10 out of 10 by C.B.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and efficient.

Report a concern   July 29, 2026 — Rated 9 out of 10 by K.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick

Report a concern   July 29, 2026 — Rated 10 out of 10 by David Miller Don Franklin Bardstown - Service
What do you like about our products and services?

They done a great job with the oil change!

Report a concern   July 29, 2026 — Rated 10 out of 10 by J.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to get in for service
Friendly

Report a concern   July 29, 2026 — Rated 9 out of 10 by R.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love the atmosphere very fresh and do a great job with the customers I would tell everyone about you all do great job on my car

Report a concern   July 29, 2026 — Rated 10 out of 10 by Mia Davis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

the service guys are very kind and efficient 10/10

Report a concern   July 29, 2026 — Rated 10 out of 10 by G.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick service

Report a concern   July 29, 2026 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Doug in service was phenomenal! Friendly, helpful. I felt fairly treated. Highly recommend.

Report a concern   July 29, 2026 — Rated 9 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is always very friendly and helpful


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