Customer Testimonials
My sales attendant Timmy was amazing and helped me find a car I absolutely love. The process was quick and painless especially compared to another dealers that I tried. I also felt like they made sure I got the best possible deal I could on my car. Highly recommend buying here!
Customer service and honesty
Great customer service. Both sales and service sides.
Friendly and helpful service department
Happy with this dealer
I like making the appointment just pull it in and wait in a nice waiting area with complimentary drinks
Great cars great dealerships to work with.
A nice waiting area. Quick service and quick check in and out.
Very wonderful service.
The service is excellent an I love my GMC Sierra I just. Did not buy it there
Fast and convenient. Everyone is always very friendly.
A very efficient service visit with minimal waiting. Was kept in the loop during the process. Waiting area in the new location was comfortable and relaxing.
Service was a great experience. Alexis was so friendly and answered all my questions, even the dumb ones! She went above and beyond.
Everything except I can't use or get points for using the closest Don Franklin dealer due to it being a Ford dealership and my truck is a GMC. I would have to drive a long way to the Don Franklin Chevrolet GMC dealership to get my service done there to get points and use my points.
Service techs are friendly.
very convenient
I don’t know about products but I trust The people who work there ,
I like working with other women.
Fri
We dropped off our Cadillac and Tim made sure it was taken care of for us at the Campbellsville place. Tim helped us use our service warranty to pay for a new thermostat. This is our fourth or fifth vehicle we have purchased from Don Franklin and it’s because of great sales people like Adam Capps and service people like Tim.
Good people
I have nothing but good things to say about Don Franklin Ford in London Ky. The Service Advisors are all quite professional and knowledgeable. I feel they go above and beyond when it comes to helping the customer. Do yourself a favor and when you need your vehicle serviced or repaired, think of Dpn Franklin first
The service was very good and professional
Employees are polite
I like service is not wait time stop good relation and I happy
Fast and friendly
The service people very respectful
we were in and work was ccmpleted quickly
Good quality and good service
Your employees are what makes the product and service! Would not go anywhere else for my vehicle services