Customer Testimonials
Excellent customer service in regard to sales and service (oil change, etc.). No complaints!
Nice people. Accommodating. Quick and worked with me to get a good payment for the vehicle I wanted.
The service managers are knowledgeable, responsive, diligent, and a pleasure to deal with. My experience with repairs and maintenance has been excellent. I appreciate the ease in scheduling appointments and repair time is very good.
Very helpful. Correct parts needed to fix any problems. Service staff very professional and courteous. Justin Tilley. Very the best service person at his job.
Great service
Very friendly and Scotty is a very friendly person to talk to and do business with
Quick
Friendly people. Clean working areas.
All around friendly environment
Quick and nice people all around
Nice people.
I have been a customer for a while and will continue to to be because everyone there is amazing.
Staffs are friendly and service is fantastic
Staff is very friendly and informative
Wife & I have driven several Nissan vehicles over the years & always been happy with them. Excellent service dept.
Nice cars, nice salesman
Great customer service, friendly
All the employees are so nice and helpful.
It was very convenient as I pulled into the lot and looked at the vehicle I liked and a salesman came and assisted me with whatever I needed!
Why did a $150 light bulb cost over $500 to change.
I am not happy about this.
The guys at the front desk at Russell Springs are so kind and helpful. Luke is so nice to people!
Thank you , Name removed
Great communication!
I like their honesty and willingness to work with your time.
Friendly service. Nice atmosphere when waiting.
I always get top notch service at Don Franklin Somerset GM. Repairs and services are done right the first time. Always treated well and appreciated as a customer. Always a positive experience when getting service done with the service department at Don Franklin GM in Somerset.
Kaci Valdez was my customer service rep. She was very communicative and attentive to my needs. She always does a great job
Have always been honest and helpful when I need something
Always do the best they can!
They are dependable and on time and they take care of us
I’ve always had good service
Quick scheduling and friendly workers