Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 2, 2026 — Rated 9 out of 10 by J.P. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly staff

Report a concern   June 2, 2026 — Rated 10 out of 10 by Melissa Stratton Don Franklin Bardstown - Service
What do you like about our products and services?

Very friendly

Report a concern   June 2, 2026 — Rated 10 out of 10 by Jeff Holmes Don Franklin London Ford - Service
What do you like about our products and services?

The service department is very good compared to other ones as they tell you exactly what is needed to be done as well as the price. I bought my vehicle new in 2018 and again the salesman was very informative. If I had to buy another vehicle then I would be back

Report a concern   June 2, 2026 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very polite and helpful.

Report a concern   June 2, 2026 — Rated 10 out of 10 by V.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was fast and excellent staff

Report a concern   June 2, 2026 — Rated 10 out of 10 by Robbie Mcqueen Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service sept has been friendly and helpful.

Report a concern   June 2, 2026 — Rated 9 out of 10 by W.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abramson is a good service manager and our 2017 Nissan Altima has been a good car

Report a concern   June 2, 2026 — Rated 10 out of 10 by Bobby Beams Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service and friendly staff 👍

Report a concern   June 2, 2026 — Rated 9 out of 10 by Paul Willis Don Franklin Bardstown - Service
What do you like about our products and services?

Love the service department. I usually drop my vehicle off when it needs service without an appointment. They are always quick to get to it.

Report a concern   June 2, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The get the job done, doesn’t take all day.

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Hassle free

Report a concern   June 2, 2026 — Rated 10 out of 10 by Pamela Farmer Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very prompt and professional

Report a concern   June 2, 2026 — Rated 10 out of 10 by David Burdette Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Professional

Report a concern   June 2, 2026 — Rated 10 out of 10 by M.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Had a wonderful experience! Everyone was super nice and helpful, and the salesman I had was awesome!! I will definitely be recommending everyone to go there!

Report a concern   June 2, 2026 — Rated 10 out of 10 by D.V. Don Franklin London Ford - Service
What do you like about our products and services?

F150 with Aluminum body and the twin turbo engines.

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, clean facility, work completed in a timely manner!

Report a concern   June 2, 2026 — Rated 10 out of 10 by L.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Was very good to work with you! I’m very satisfied!

Report a concern   June 2, 2026 — Rated 10 out of 10 by R.K.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My car is always serviced quickly, you explain any problem to me in language an old lady can understand. You don't try to sell me something I don't need or want and your facility is so clean you could eat off your floors.

If your vehicles don't have customers returning than your service will.

Report a concern   June 2, 2026 — Rated 10 out of 10 by Kathryn Woodby Don Franklin Somerset KIA Sales
What do you like about our products and services?

How friendly everyone is. How welcome they made me feel. I like the selection of vehicles there are to choose from. I’m looking forward to doing business with them again.

Report a concern   June 2, 2026 — Rated 10 out of 10 by S.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly workers. Always do a good job.

Report a concern   June 2, 2026 — Rated 10 out of 10 by K.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I appreciate that my car was given a thorough inspection after a couple warning lights showed up on my dash and the service department took care of recommended service the same day as the initial inspection.

Report a concern   June 2, 2026 — Rated 10 out of 10 by Mildred Hughes Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly service!

Report a concern   June 2, 2026 — Rated 10 out of 10 by T.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service team keeps you informed as the services are in progress.

Report a concern   June 2, 2026 — Rated 10 out of 10 by C.L. Don Franklin Russell Springs Service
What do you like about our products and services?

They were very helpful when my truck broke down away from home in every way!!

Report a concern   June 2, 2026 — Rated 10 out of 10 by L.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very Friendly

Report a concern   June 2, 2026 — Rated 10 out of 10 by R.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The over all value and the great service departments I have sold and bought 22 vehicles for one salesman in 8 rears

Report a concern   June 2, 2026 — Rated 10 out of 10 by Joe Blandford Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service staff

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I appreciate your help getting my recall done so conveniently

Report a concern   June 2, 2026 — Rated 10 out of 10 by T.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Good response to customer needs. Stayed on schedule.

Report a concern   June 2, 2026 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and thorough service from great people. Waiting area is super nice. Wi-Fi is a huge plus, as I was able to do some quick work while waiting.


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