Customer Testimonials
Staffs are friendly and service is fantastic
Staff is very friendly and informative
Wife & I have driven several Nissan vehicles over the years & always been happy with them. Excellent service dept.
Nice cars, nice salesman
Great customer service, friendly
All the employees are so nice and helpful.
It was very convenient as I pulled into the lot and looked at the vehicle I liked and a salesman came and assisted me with whatever I needed!
Why did a $150 light bulb cost over $500 to change.
I am not happy about this.
The guys at the front desk at Russell Springs are so kind and helpful. Luke is so nice to people!
Thank you , Name removed
Great communication!
I like their honesty and willingness to work with your time.
Friendly service. Nice atmosphere when waiting.
I always get top notch service at Don Franklin Somerset GM. Repairs and services are done right the first time. Always treated well and appreciated as a customer. Always a positive experience when getting service done with the service department at Don Franklin GM in Somerset.
Kaci Valdez was my customer service rep. She was very communicative and attentive to my needs. She always does a great job
Have always been honest and helpful when I need something
Always do the best they can!
They are dependable and on time and they take care of us
I’ve always had good service
The vehicles are long lasting. This one is my 3rd. The service is amazing.
Friendly, efficient
Appreciate service
I love my KIA Telluride. I love the looks and color we got. It is comfortable for short and long rides. It has plenty of room for whatever I have needed to put in it.
The Service department is top notch. I have always been checked in quickly. They ask if I have any questions and tell me when my car will be finished. My car has always been done before the time they gave me.
I would highly recommend Don Franklin KIA to anyone.
The entire process was fast and smooth. I got approved when I thought it would be impossible. The people are extremely nice and knowledgeable. I have absolutely nothing negative to say about my experience at Don Franklin Somerset Kia.
Good customer service. Fast and easy way to get warranty service.
Had a great experience! Always very friendly and helpful
Customer service
I love Nissan vehicles
Everyone is extremely accommodating and friendly.
There is alot to choice from
Prompt and very friendly, wonderful experience.
I have been a customer for a while and will continue to to be because everyone there is amazing.