Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service people do an excellent job!

Report a concern   April 9, 2026 — Rated 10 out of 10 by Debbie Sluder Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like that the dealership is close to my home, the employees in the service area are friendly, they notified me about any extra service my Kona needed or was recommended and the price was fair.

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Great people

Report a concern   April 9, 2026 — Rated 10 out of 10 by P.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always a friendly welcome, great service!

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.O. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

My sales person was super nice , very helpful and helped in everyway he could

Report a concern   April 9, 2026 — Rated 9 out of 10 by L.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Nice clean waiting room.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Alexis Stivers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a great experience with the service department! Jennifer is awesome—super friendly, knowledgeable, and keeps things quick and concise for a quick but efficient experience. Would recommend to anyone!

Report a concern   April 9, 2026 — Rated 10 out of 10 by V.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service was done in the amount of of time they said it would be . Very polite and courteous.

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Local business with a good name and very kind, helpful employees!

Report a concern   April 9, 2026 — Rated 10 out of 10 by Norman Otis Don Franklin Monticello Service
What do you like about our products and services?

Honesty

Report a concern   April 9, 2026 — Rated 10 out of 10 by K.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Amount of time for service performed. Waiting area.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Raegan Caldwell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Honest and great deals

Report a concern   April 9, 2026 — Rated 10 out of 10 by E.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Amazing service. Knowledgeable and thorough. Loved they washed and vacuumed my vehicle.

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris was very nice and took the time to talk with my husband about the work that needed to be done on my car.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Julie Weaver Don Franklin Ford - Service
What do you like about our products and services?

Professional and courteous.

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.K. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and easy! Luke was great in helping me get my truck fixed!. TY

Report a concern   April 9, 2026 — Rated 10 out of 10 by Randy Eversole Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great inventory very professional employees great experience

Report a concern   April 9, 2026 — Rated 10 out of 10 by Sandra Benge Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very polite at the service desk and listen to you. They try to get you in for service as soon as possible. The mechanics do a good job and seem very professional and knowledgeable

Report a concern   April 9, 2026 — Rated 10 out of 10 by Tammy Morrow Don Franklin CDJRF Sales Department
What do you like about our products and services?

I like the fact that the people worked hard to get me what I wanted and needed. I just really like Nissan and all that implies.

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.L.I. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything

Report a concern   April 9, 2026 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

All employees are very helpful.

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Sales lady was very nice and helpful. Competitive pricing on vehicles.

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Was traveling through Bowling Green and needed an oil change. They were very accommodating getting my vehicle scheduled as I was only in town for one day. Everyone there was very pleasant.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Montrelle Irvin Don Franklin Campbellsville Service Department
What do you like about our products and services?

Customer service is awesome.

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

They tell you exactly what’s wrong and how to fix it or if you need things done or not

Report a concern   April 9, 2026 — Rated 10 out of 10 by G.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always professional, helpful and do a great job

Report a concern   April 9, 2026 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

You all treat everyone right and very respectfully and very welcomed and the services is the same same they come out and explain what’s going on with your vehicle and to make sure your understanding we would recommend anyone that’s looking for a vehicle to you all me and my husband really appreciates everything you do for us

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Employees are always upfront and open about anything that they are doing with vehicle.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Tiffany Carta Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department has always been good to us and the men who work there are very nice and knowledgeable

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Service was great and fast. Stacy was very helpful in answering all our questions.


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