Customer Testimonials
The mechanics Trevor Last name removed did an amazing job with my car it’s like driving a brand new car again! Will come back just because of his service!
They repaired my car in the time frame they told me. The job looks great!!!
I had a great, quick experience with Don Franklin Hyundai! My salesman was Collin and he and the Finance Manager, Richard worked tirelessly to find me exactly what I wanted! I had a unique situation, brand new open bankruptcy, needed $0 down, and wanted a newer SUV for my kids and I. They worked with me over the phone and gave me several options that were within my price range and got me financed with my exact terms extremely fast! Collin was amazing and extremely understanding and helpful. He made sure that the vehicle was exactly what I was looking for and had it already gassed up, ready to go on the test drive as soon as I arrived to look at it! He was very accommodating and not overbearing and pushy at all! I highly highly recommend Don Franklin AND Collin as well!!!! I will definitely be back when Im ready to get another vehicle in a few years and I will be recommending them both to any and everyone who is looking for a vehicle! 10 out of 10 would recommend!!!!
Great price, excellent service. Genesis customer for life.
Timely
Reliability
Always efficient & professional in getting things taken care of
Great to work with
I’m glad you have vehicles that doesn’t have turbo, hybrid and cvt. Also love the warrenty.
Good vehicles sales and Services for less.
Good and the workers are nice and friendly.
Good cars and good service
Everything
Everything
Tyler was great to work with considering I’ve had issues with my window since I’ve owned jt
Timely and friendly
Competent, friendly staff…
No waiting and friendly service.
Nice, friendly people from sales through service. I've always gotten good deals, never feel pressured or like anything shady is going on.
Fast, reliable and friendly service. And you can get your vehicle in for service pretty quick when you need to.
I love some of your vehicles and the service was great
Friendly and helpful
Service Department and staff members were courteous and professional. They had my vehicle in and out without incident and in a timely manner.
I would highly recommend Don Franklin GM in Campbellsville for all of your auto service and repair needs.
The only thing that I would like to see is an availability to pay via text. I believe that this could add an additional convenience to a very busy day.
Overall 10/10
Professional staff
Your employees are very welcoming and informative. I looked at your survey of the services and it looked like everything passed. My camera was going dark sometimes so they reset the brightness and it works now.
Friendly and fair
Timely and easy to work with
Very efficient and friendly
The Don Franklin Kia service department are top notch! They took care of our recall issue with the Kia engine replacement warranty and took care of my wife and I every step of the way. Thank you Caleb and Zach and their mechanics who performed the service....and a special shout out to Emily for directing our calls to the dealership, such a pleasure to work with!!
Kevin Caudill’s went above and beyond to help us get our new RAV4 which we love very much and Kevin the finance guy was really nice and helpful I highly recommend Don Franklins Toyota