Customer Testimonials
The product
Can usually find what I’m looking for
Dan was awesome. Easy to work with and very helpful with my Genesis. First Genesis and love it. As a sales rep on the road everyday a dependable nice auto is a pleasure and makes the days easier and less tiring.
Dan was so helpful and knowledgeable!
Mark Kendall
Very professional staff members always willing to help and go the extra mile to accommodate the customer.
Don Franklin serviced my bad boy tractor. Robert, Wes, and the crew at Don Franklin outdoors Corbin do a fantastic job.
Professional service provided each and every time by the front desk employees. The service employees do a fine job as well at each visit.
The most is the people , Katerina is the reason ,she is sweet,knowledgeable, and can help you with whatever you need.
Fast, friendly service.
Nice, friendly and professional. But, if I spend $500 plus on service work for my Tacoma I don’t think that you should add a 3% charge for me paying with my debit card…
Personal attendants were so nice and friendly
Frankie marcum has always took care of me and my family and he goes above and beyond to get the best vehicle for us that always fits in our budget and is safe and reliable. The finance mgr. from hyden ky at the London ky store does the same he is fantastic.
Service was fast efficient and friendly. Was very pleased with my first time visit.
Great friendly service. Great quality products.
Promptness
The employees at Don Franklin Somerset are very nice people and they don’t hesitate to help you if you need something.
Great friendly and fast service. You always communicate clearly what the issue is and I've had no problems.
The staff is always very prompt and helpful.
Alex does a great job getting me in and out with no crazy upsells or delays
Took care of my issue with my vehicle and the waiting room was very comfortable with snacks and drinks which made the wait seem shorter
Convenient m, prompt and courteous service at competitive price.
Over all experience was great
Great customer service. Fast and efficient.
I get my beloved Skag mower serviced here and they do a great job!
Friendly and efficient guys in the service department.
They have always taken care of any issues that we’ve had with any of our vehicles. We’ve been loyal customers for over 30 years
quick
I can’t say enough great things about my experience with Chris K at Don Franklin KIA! Buying a new car can sometimes feel overwhelming, but Chris made the entire process smooth, stress-free, and even enjoyable. His kindness and professionalism really stood out, and his knowledge helped me feel confident in my decision. He truly cares about his customers and goes the extra mile to make sure you’re happy. I absolutely love my new car and am so grateful for his help. If you’re looking for a great car-buying experience, I highly recommend Chris K!
I would give service a blue ribbon they got my brakes fixed three days before my appointment because I have three days worth long trips I must take you always do the service on our vehicle thanks again
Love my seltos.
Everybody was so professional. Made my service for my oil change a breeze. The best
Everyone in the service department is always very friendly and professional. They take the time to let me know what they are doing to fix any issues I have had. I Would definitely recommend them.