Customer Testimonials
Friendly staff
Clean Modern facility
You was fast getting my ride back to me
Fast and dependable service
Everyone is always courteous and work hard to get you in and out fast
Very helpful and great to work with!!
It is very professional vehicles, reliable. It is a great relief to know that you can trust and rely on the service as well as the product.
Good vehicles. Look good. Good quality.
Thanks to Bruce and Stan both for getting my taken care of! I love my telluride!
The process was made very easy and everyone was very helpful!
The services at Don Franklin KIA are top notch. When I called to check on the status of my vehicle, I was given the beginning of the search and cost, warranted parts service and time to determine the problem. At this time, they let me know the problem, time to receive the parts and would update. When I called back the results were, "When can you pick up?".,
The person helping me was so nice. Very efficient and thorough with explaining
Do a good job
Margaret O’Connor I paid for Kia ! Very nice friendly people! Thank you for your help
Staff are very nice.
Awesome service department, parts department, body shop. Have work done. Everybody goes out their way to help.
I would say Don Franklin Monticello has the best sales team to work with out of the entire company!
Helpful employees
Friendly, reasonably priced, and knowledgeable.
They do a great job
Everybody I dealt with, made my experience perfect. I had an immediate car repair that they not only fixed quickly but also kept me updated throughout the whole process. Them doing this in the manner they did made everything simple for me to get back up and on the road, especially because my car broke down 3 hours away from home.
Our sales person was Great - Anthony Karnes ! Was very thorough and patient explaining all the car's features. I have always loved a Buick and the 2023 BUICK ENVISION has all the bells and whistles you could ask for or need. The interior and exterior are beautifully designed and had been well kept . Drives like a dream ! Thank you Don Franklin for my new ride !!!
Elaine Last name removed
The service manager and staff are respectful and very professional? Everything was done in a timely manner. Very satisfied
U
Satisfied
My requests
Always been taken care of here
Quick service
Rey quick with the service
Timelyness. Quality service
In the seven years that I've have my car serviced, not once has there been a problem. My service adviser is very friendly and helpful. I think that you could not find better people to work with.
Tony always take great care of us. Explains everything perfectly.
Quick, efficient and priced fair.