Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything was great!

Report a concern   April 9, 2026 — Rated 10 out of 10 by B.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very kind, quick, and thorough

Report a concern   April 9, 2026 — Rated 10 out of 10 by Greg Maggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people you currently have are the best!

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone in service is so helpful

Report a concern   April 9, 2026 — Rated 10 out of 10 by George Duprey Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We have bought three SUV’s from Don Franklin and not one time have we ever had a bad experience with sales or service. We would highly recommend Don Franklin and will buy again in the future

Report a concern   April 9, 2026 — Rated 10 out of 10 by I.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Timely friendly

Report a concern   April 9, 2026 — Rated 10 out of 10 by Wanda Devine Don Franklin Bardstown - Service
What do you like about our products and services?

Speed and warranty

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Overall, everybody was courteous and motivated. At least three people approached me during my ninety-ninute stay to ask me if all was well. Prior to leaving, I commented to the Service Department how pleasant my experience was.

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Excellent customer service

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is always welcoming and efficient.

Report a concern   April 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Original parts and superb service

Report a concern   April 9, 2026 — Rated 10 out of 10 by Cecil Richardson Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very great service

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always enjoyed the dodge truck 3500 own two of those and a Jeep Gladiator

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fantastic, friendly service.

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Staff.

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.N. Don Franklin Ford - Service
What do you like about our products and services?

Treat me like family

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.W. Don Franklin Bardstown - Service
What do you like about our products and services?

The warranty and friendly service people

Report a concern   April 9, 2026 — Rated 10 out of 10 by Kendra Meade Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

LAMAR! I continue to come back repeatedly with all my vehicles because of the amazing service he provides every time!

Report a concern   April 9, 2026 — Rated 9 out of 10 by H.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly people

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like the products and services. They do a great job to my truck on the road.

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.A. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   April 9, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is great quick on ordering parts and reaching out when parts comes in

Report a concern   April 9, 2026 — Rated 10 out of 10 by Deborah Collins Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was fine

Report a concern   April 9, 2026 — Rated 10 out of 10 by Edward Glover Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very good to deal with bought several cars off them

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service

Report a concern   April 9, 2026 — Rated 10 out of 10 by Dale Mcfarland Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Efficiency.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Mary Chesser Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and fast service very knowledgeable

Report a concern   April 9, 2026 — Rated 10 out of 10 by Anna Pike Don Franklin Columbia Nissan Service
What do you like about our products and services?

When I called to make an no appointment, I was able to get in when I needed to and did not have to be put off for several weeks. When I went in for service as soon as I got there they started working on my car and within 30 minutes I was out the door and on my way home. Very nice people.

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional


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