Customer Testimonials
Very good
Ron has taken care of Mr as my service advisor the last 2 times my car has been there and he really goes above and beyond to help me.
My extended warranty company was being difficult to work with but he continued to advocate to ensure I was taken care of fairly. He is really representative of what customer service means. Thank you Ron
I've had nothing I've had nothing but positive experiences with Don Franklin Nissan from the purchase of my first Nissan Sentra to the most recent purchase in 2024. They have done service to my car every time it needed it. I called and within a day or so they had me in to do a oil change and tire rotation. I've had one other instance where I had to have major work done to the car. They had it done in just a few hours. It took forever to get the part but it didn't hurt the car in the meantime so it didn't really matter. I'd recommend Don Franklin to anyone looking to purchase a new or used car because they'll do you right.
They on time service is great
Very good service
Been a Ford owner since 1986. Have bought from your staff, Lonnie Williamson, and used your service, Robbie Brown, for many of these past years when they were at other companies. I trust them and will continue to buy and drive Ford products.
I love my telluride.
The way you take care of your customers. Get you water and if you need anything else. Some time you have to wait a little longer, but that’s to be expected. Very nice company
Service was excellent the staff was helpful and knowledgeable and courteous
Service department is very helpful for a fast and convenient experience. Technicians report a detailed diagnostics, installations and inspections performed.
Everyone was nice and super helpful
Ease of scheduling and promptness
Collin was awesome!
Great customer dialog and responsiveness.
Very easy to make and appointment and check in. Nice people.
The friendly staff and the knowledge. They show competency of their skill through the details of their debriefing process. I always feel like my car is in good hands.
They are local
N/a
The service manager takes care of me.
Very organized and good service
Technicians know what there doing and to top quality work.
I like dealing with Luke. He has always been so friendly and helpful. I appreciate him so much!
Great service had trouble getting appt because I couldn’t find the correct number. Once I did it was seamless
Friendly staff. Comfortable waiting area.
We have always had good experiences here , so hopefully this time we will get the Durango fixed, This will mike out third vehicle we have bought.
Dan has always treated me good I have knew them for years
Great service and great vehicles as well as a professional and courteous staff!
Came in for an oil change that we rescheduled due to weather. Even though they worked me in, I was in and out quickly. The service associates were friendly and courteous. The waiting area is stocked with drinks, snacks, plenty of outlets for chargers and comfortable, clean seating. Excellent service!
Not sure
Great service, friendly staff.