Customer Testimonials
I love the customer service. They listen and are very polite and respectful. The bathrooms needed more attending to. The women's were not very clean. This is the only issue I saw there.
Very efficient and friendly!
I really like that every time I have been in, my service has been taken care of in such a timely manner.
Collin who was the salesperson I spoke with about purchasing my new vehicle was not the stereotypical "pushy dealer"; instead, he treated me with respect, answered all my questions sufficiently and performed a very well job. Due to my experience with him, if I am ever looking into another new vehicle again or if a family member is looking for a new one, I will recommend Don Franklin-Hyundai
Clean show room and a friending staff. Just wish they would come down on some of the prices. I would like to keep my business here in Bardstown where I live.
Your people and your selection.
There are lots of variety to choose from.
See my recent google review. I done one on 10/25 but my most recent was 4/26
I’m very pleased every time I have my car serviced. I make an appointment , drop it off and in a short period of time I receive a call it’s all finished. Everyone are always very helpful and professional. I would definitely recommend to all my friends.
Your products are top notch and your services are polite and professional.
Great quick service
Service department personnel friendly and helpful.
The sales team is great!
Service, there was awesome, would recommend anyone
Nice, always have own a Nissan.
Great service! Prompt and efficient
They are very helpful and willing to answer any questions I may have.
Friendly and informative personel
I have owned many kia cars and suvs. They have always shown to be a good quality vehicle.
Always buy Ford vehicles at Franklin Ford. Your service dept is excellent. Ed in service dept is great to work with.
Excellent service went above and beyond to make sure I got back to work on time
Quick, easy and professional
Easy to schedule
I have been bringing my vehicle in for service since I purchased the vehicle. The service is always spot on.
The service advisor interaction is always super. Chris is excellent at his job.
Thanks.
service was great!
I bought a truck there and they were very helpful. I have had my truck serviced there two times and both times they were friendly and quick.
I was advised what the problem was, the status of when the part was ordered and the work was finished the day the part was received.
Great vehicle
That you all picked up my vehicle and brought it back. It’s very hard with my work schedule to get it there

Ryan Ritchey made getting an oil change as simple as “just come on in at 3”
Got there at 3 and was in and out before 4
What do I like about your products or services?
When someone “makes it happen” —Ryan does just that