Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 9, 2025 — Rated 10 out of 10 by Jack Whitaker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone I have dealt with at Don Franklin has been friendly and helpful. If answers weren’t known (availability of accessories), they got the answers and called me back.
The valet service with my GV80 was exactly as you would hope.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Nora Robinson Don Franklin Somerset KIA Service
What do you like about our products and services?

I love the work they do .Our ur treated while ur there love them all. Especially my salesman Cindy

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very kind and considerate an above all Very professional

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everyone is always friendly and services are always completed in a timely manner
Report a concern   December 9, 2025 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They take care of my car

Report a concern   December 9, 2025 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

reliable
Report a concern   December 9, 2025 — Rated 10 out of 10 by J.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Get you in quick for service very nice . Get a call the next day making sure everything was ok
Report a concern   December 9, 2025 — Rated 9 out of 10 by Harold Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very competent very communicative very expeditious

Report a concern   December 9, 2025 — Rated 10 out of 10 by Marilyn Naylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people
Report a concern   December 9, 2025 — Rated 10 out of 10 by Larry Wheeler Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast reliable service
Report a concern   December 9, 2025 — Rated 10 out of 10 by Kathy Griffin Don Franklin Auto
What do you like about our products and services?

Your products and services are best described as authentic, as are every employees hands which provide the service to my Mitsubishi!

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.L.P.S. Don Franklin Ford - Service
What do you like about our products and services?

Everyone from the sales staff to the service managers to the service techs are all willing to take the time to answer your questions and concerns especially with the servicing of your vehicle. Five star professionals!!!
Report a concern   December 9, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Selection of quality new and used vehicles . Sales, finance and management staff was very willing to work to get us in to a great vehicle at a price and payment we was comfortable with. MJ Carpenter was very accommodating in our vehicle search.

Report a concern   December 9, 2025 — Rated 10 out of 10 by D.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Great people to deal with. Fast service in and out.

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They do a wonderful job

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice employees and fast service.
Report a concern   December 9, 2025 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and out of the way to help

Report a concern   December 9, 2025 — Rated 10 out of 10 by Linda Freeman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service

Report a concern   December 9, 2025 — Rated 10 out of 10 by A.N. Don Franklin Monticello Service
What do you like about our products and services?

Location & staff
Report a concern   December 9, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are very nice and explain what they did. If I have a question they do a wonderful job answering it.

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and kind!

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.G. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and efficient service dept
Report a concern   December 9, 2025 — Rated 9 out of 10 by A.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional and eager to help service people
Report a concern   December 9, 2025 — Rated 10 out of 10 by Ron Hurt Don Franklin Campbellsville Service Department
What do you like about our products and services?

You got my truck fixed and thank you

Report a concern   December 9, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service department is excellent.

Report a concern   December 9, 2025 — Rated 10 out of 10 by D.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick and Precise
Report a concern   December 9, 2025 — Rated 10 out of 10 by Michael Barker Don Franklin Ford - Service
What do you like about our products and services?

I live almost 100 miles away from Don Franklin and about 5 miles away from the Ford dealership here, but I still drive to Don Franklin Ford. That should tell you all you need to know.
Report a concern   December 9, 2025 — Rated 10 out of 10 by P.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

They were friendly and was fast
Report a concern   December 9, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very kind and helpful.
Report a concern   December 9, 2025 — Rated 10 out of 10 by D.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

They very friendly and the service is great


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