Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 29, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The guy who handled my service at the desk i think his name was Jacob he got me in and out fast was friendly and approachable so there wasn't that awkward moment you have with some service people lol. He answered all of my questions and honestly it was a very pleasant experience. Will come back for future oil changes based off this experience

Report a concern   July 29, 2026 — Rated 10 out of 10 by M.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Services are on time and performed quickly. All work needed to be completed is made aware upfront.

Report a concern   July 29, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Not pushy and great deals!

Report a concern   July 28, 2026 — Rated 10 out of 10 by Vernon Ritchie Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Detailed breakdown of the service that was done, and a window that you can actually see it being done, and sometimes get a free was

Report a concern   July 28, 2026 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is well organized and well run. They are always ready for me when I arrive and the information and updates they provide are always timely and informative.

Report a concern   July 28, 2026 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Professionalism

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Respectful honest up front and go out of there way to get you the best deal and approved

Report a concern   July 28, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Priced fare and friendly

Report a concern   July 28, 2026 — Rated 10 out of 10 by Linda Byrd Don Franklin Somerset KIA Service
What do you like about our products and services?

Reasonable prices and friendly and fast

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and helpful

Report a concern   July 28, 2026 — Rated 9 out of 10 by William William White Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

like Nissans, good service at competitive price, friendly employees

Report a concern   July 28, 2026 — Rated 10 out of 10 by Suzanne Turner Don Franklin Campbellsville Service Department
What do you like about our products and services?

I value the ease of scheduling our vehicles service maintenance and the courteous, professional folks managing the entire process. Our family purchases all vehicles from the Don Franklin Family of dealerships and has for over 20 years!

Report a concern   July 28, 2026 — Rated 10 out of 10 by E.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

ralph and parker best thing u have going

Report a concern   July 28, 2026 — Rated 10 out of 10 by A.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service.

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly, keep you informed

Report a concern   July 28, 2026 — Rated 10 out of 10 by Joe Sterns Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Excellent team great job love the suv

Report a concern   July 28, 2026 — Rated 10 out of 10 by Gary Williams Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

They work with me and got me to the price that I wanted to be at and the payment that I wanted

Report a concern   July 28, 2026 — Rated 10 out of 10 by Lance Horn Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the great service, professional, no pressure, no hassel. This is our 2nd purchase at Don Franklin. Thank you Jill, MJ, Eric and Steve.

Lance & Carrie Horn

Report a concern   July 28, 2026 — Rated 9 out of 10 by Gregory Brown Don Franklin Ford - Service
What do you like about our products and services?

They did everything right in my eyes. And communicated during the service.

Report a concern   July 28, 2026 — Rated 10 out of 10 by A.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt efficient

Report a concern   July 28, 2026 — Rated 10 out of 10 by E.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

they always do their best to accommodate me.

Report a concern   July 28, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The employees are so friendly they go above and beyond to meet your needs

Report a concern   July 28, 2026 — Rated 10 out of 10 by Samantha Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

So friendly!

Report a concern   July 28, 2026 — Rated 10 out of 10 by L.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   July 28, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great people that do a great job.

Report a concern   July 28, 2026 — Rated 10 out of 10 by R.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly, Quick and easy communication.

Report a concern   July 28, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was quick and easy and they took care of everything I needed to do. I just needed the okay.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Emma Payne Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and helpful staff showed me where I needed to go and kept me updated on my vehicles service. Quick and easy service. Definitely recommend and will be going back in the future.

Report a concern   July 27, 2026 — Rated 10 out of 10 by A.L. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service advisors are kind and helpful.


Privacy Policy