Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 9, 2025 — Rated 10 out of 10 by A.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I really like Melinda Thompson. She is always patient and kind and very willing to help. Sometimes the wait time in service takes to long.

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Warm welcoming, and the communication goes along way.

Report a concern   December 9, 2025 — Rated 9 out of 10 by Douglas Reese Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

This was the first time I made my appointment online. It went very well.

Report a concern   December 9, 2025 — Rated 10 out of 10 by K.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Fantastic crew

Report a concern   December 9, 2025 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We have a Kicks 2020 and it’s simply been 1 of the best cars we have ever had and your service STANDS OUT ALONE AND AWESOME We are just looking forward to buying another car or van soon thank you very much for everything 👍

Report a concern   December 9, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone are very nice polite professional and want to take care of your needs for your vehicle

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.B. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Excellent service. Great people. I can trust your team.

Report a concern   December 9, 2025 — Rated 10 out of 10 by W.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and very helpful.

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great service department. Makes me feel more confident in the condition of my car

Report a concern   December 9, 2025 — Rated 10 out of 10 by Anthony Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Our Sonata has been wonderful! Any time anything went wrong you all stood behind it!

Report a concern   December 9, 2025 — Rated 10 out of 10 by Angela Wise Don Franklin Campbellsville Service Department
What do you like about our products and services?

I get my vehicle serviced very quickly and everyone is so polite,I recommend them to everyone that ask where I get my SUV serviced very quickly.

Report a concern   December 9, 2025 — Rated 10 out of 10 by R.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Nice clean place to wait and the employees are knowledgeable and understanding. Not too long of a wait.

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.E. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Great vehicles and customer service!

Report a concern   December 9, 2025 — Rated 10 out of 10 by G.L. Don Franklin London Ford - Service
What do you like about our products and services?

Very good products and services.

Report a concern   December 9, 2025 — Rated 10 out of 10 by K.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Personality, expertise, they always do everything to make you satisfied!

Report a concern   December 9, 2025 — Rated 10 out of 10 by Carla Baker Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and fast. Nice waiting area as well.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Philip Scharr Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Misty’s custom service was outstanding. She went above and beyond to fit our needs and our budget. She made us feel appreciated and wanted to earn our business. We are so thankful for her!

Report a concern   December 9, 2025 — Rated 9 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Nice people, great service and comparable pricing!

Report a concern   December 9, 2025 — Rated 9 out of 10 by M.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They are very nice

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.R. Don Franklin Burkesville Service Department
What do you like about our products and services?

GREAT SerVice

Report a concern   December 9, 2025 — Rated 9 out of 10 by Q.I. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to deal with and prompt. Do a good job

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very reliable and friendly atmosphere, always willing to keep customers happy.

Report a concern   December 9, 2025 — Rated 10 out of 10 by F.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always very helpful

Report a concern   December 9, 2025 — Rated 10 out of 10 by D.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Great fast friendly service

Report a concern   December 9, 2025 — Rated 9 out of 10 by K.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service and friendly staff

Report a concern   December 9, 2025 — Rated 10 out of 10 by D.H. Don Franklin Monticello Sales
What do you like about our products and services?

The staff at this store treats customers like they use to do 10 years ago. It was a good feeling to have been treated like you mattered I had a bunch of negative equity in my vehicle and they found a way to use it up

Report a concern   December 9, 2025 — Rated 10 out of 10 by W.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great People , Great Service

Report a concern   December 9, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have been pleased with everything from the purchase on. The salesman went out of his way to find the exact vehicle I wanted to make sure was happy. All of the services I have had since have been a good experience.

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is always amazing!!! The service is always spot on . The facility is state of the art and clean!

Report a concern   December 9, 2025 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fastand reliable


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