Customer Testimonials
Everyone was very nice, very knowledgeable, and very efficient. I don’t think you could ask for more.
ALEX was extremely helpful and professional.
He went the extra mile to give feedback on the status of the vehicle.
For service the wait time was less than expected and the price was very reasonable .
Good products and great service! They go out of their way to fix your car! Thanks for servicing my car!
The service at Don Franklin Somerset GMC is superior to the others. They are quick. They are friendly. I’ve never had an issue with these people over the years and I will continue to purchase my vehicles here I highly recommend them.
Easy to schedule. The service is fast, complete and reasonably priced.
Great vehicles and service
I like the way I am treated, and I trust them to do a good job.
Quick service and very experienced ! Love how they keep you informed
Friendly service writers.
Love the KIA product. All of it
Great experience from start to finish. The whole team was friendly, professional, and very welcoming. Everyone I interacted with — from the finance team to management — was positive, respectful, and made the process smooth and stress-free. I really appreciated that there was no pressure at any point.
I especially want to recognize Skyler Marr, who handled my purchase. He greeted me, worked with me throughout the entire process, and made everything easy to understand. For being so young, he was incredibly professional, knowledgeable, and easy to work with. You can tell he really cares about his customers and takes pride in what he does. It was a pleasure working with him.
All in one day and had great service
The guys working up front are always top notch! I walked in and was immediately addressed by name. Just a great team all together!
Fast
Car wash
Friendly service!!
Accountability prompt on time good communication
Service department very cordial and informative.
Good service at a fair price.
They were very helpful with very friendly , professional and fast service.
The courteousness and professionalism that is shown at the Monticello location is unmatched, This team is great and I’ve never had any issues, they definitely should be recognized!
Prompt and courteous service
Convenient and simple process
Great service and friendly staff! Very professional
All staff were very helpful with my purchase of the Toyota Grand Highlander and helped me get through my purchase quickly. MJ was a great salesman and I recommend him to anyone looking to make a purchase with Don Franklin Auto Group.
The Service persons we're professional and very attentive to our needs. As someone traveling through, they did an extraordinary job of getting our vehicle in, diagnosed and fixed in a very timely manner.
Quick and courteous!
Great customer service. Great products to choose from.
Close to home. They are not pushy. Easy to work with.
I don’t know anything about the products, but I was telling my nephew about my experience at Toyota and he agreed saying he just purchased his pickup truck at Don Franklin and also received great service.