Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good and fast service

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Convenient and easy to work with. Zero sales pressure!

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

I like your people at London very well

They good people skills

Toyota Corbin been good also on my Toyota service

Thank you
Report a concern   January 29, 2026 — Rated 10 out of 10 by Brudus Burton Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everthing is great with service and the people that work there

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Accessibility and good service and friendly
Report a concern   January 29, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick oil change
Very thorough check of all fluids wipers tires etc
Report a concern   January 29, 2026 — Rated 10 out of 10 by Sheena Woodall Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick reliable service friendly staff answered all my questions
Report a concern   January 29, 2026 — Rated 10 out of 10 by Sammie Bertram Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff that does a great job keeping you informed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Convenient

Report a concern   January 29, 2026 — Rated 10 out of 10 by O.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I love my suv. Had no trouble getting what I wanted. Trey is awesome. I loved the whole experience

Report a concern   January 29, 2026 — Rated 9 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was friendly and helpful

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Was very quick and professional

Report a concern   January 29, 2026 — Rated 10 out of 10 by Terry Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely service

Report a concern   January 29, 2026 — Rated 10 out of 10 by James Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a great experience with friendly employees and great service.
Report a concern   January 29, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service has been unmatched on my last 2purchases. GM products are vehicles I have drove for years always been reliable. The salesman Kyle Young was off the charts.
Report a concern   January 29, 2026 — Rated 10 out of 10 by Doug Muse Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We have always had good service and reasonable amount of wait times for the services we have had performed. The staff are always helpful and not pushy trying too sell more service than needed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by E.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Location
Report a concern   January 28, 2026 — Rated 10 out of 10 by F.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle is great to work with!

Report a concern   January 28, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly service. Wait time was very reasonable! price for maintenance of vehicle was reasonable. will come again.

Report a concern   January 28, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have my 2nd Sportage and I love it. I drove the first one for 8 years and gave it to my husband to drive.

I bought a hybrid this time and I'm really happy with it.

When I come in for any kind of service the people are great!!
Report a concern   January 28, 2026 — Rated 10 out of 10 by Betty Crouch Don Franklin Somerset KIA Service
What do you like about our products and services?

Very prompt and friendly service.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Debbie Cook Don Franklin Somerset KIA Sales
What do you like about our products and services?

salesmen go above and beyond to help and keep going back to Don Franklin family
Report a concern   January 28, 2026 — Rated 10 out of 10 by E.T. Don Franklin Ford - Service
What do you like about our products and services?

Good
Report a concern   January 28, 2026 — Rated 10 out of 10 by B.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales staff here are the best, very helpful, not pushy and will work hard to find exactly the best fit for their customers!
Report a concern   January 28, 2026 — Rated 10 out of 10 by Edwin Price Don Franklin Somerset GM Service Department
What do you like about our products and services?

GM products & great friendly service. What could be better?
Report a concern   January 28, 2026 — Rated 10 out of 10 by C.D. Don Franklin Ford - Service
What do you like about our products and services?

Excellent service from friendly and professional staff!
Report a concern   January 28, 2026 — Rated 10 out of 10 by C.P. Don Franklin Ford - Service
What do you like about our products and services?

Everyone is very nice and friendly. And everyone is knowledgeable about the products they offer!

Report a concern   January 28, 2026 — Rated 9 out of 10 by Carrol Spears Don Franklin Burkesville Service Department
What do you like about our products and services?

Great fast service! Professional!
Report a concern   January 27, 2026 — Rated 10 out of 10 by M.L.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department was great.

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