Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 27, 2026 — Rated 10 out of 10 by J.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick and good

Report a concern   September 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Great selection and friendly staff

Report a concern   September 27, 2026 — Rated 10 out of 10 by Kathleen Zerby-Lewis Don Franklin Somerset KIA Service
What do you like about our products and services?

I get there to check in, later they show me paperwork of what was done or what needs done, I can get a coffee or water while I wait in the lobby, my car gets washed and I’m out in about 1.5 hours. What’s not to like

Report a concern   September 27, 2026 — Rated 10 out of 10 by L.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The courtesy driver brought my car after it was serviced to me to my work
you don’t get service like that very often and it was fabulous 🥰

Report a concern   September 27, 2026 — Rated 10 out of 10 by Dennis Troxtell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone friendly and very helpful. My favorite place to buy trucks. Jason from past experience always got me a loan. Service department very friendly.

Report a concern   September 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very nice and helpful

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great people to work with. They keep you updated.

Report a concern   September 27, 2026 — Rated 9 out of 10 by J.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fair and courteous service. Very helpful

Report a concern   September 26, 2026 — Rated 10 out of 10 by A.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service great people

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.N. Don Franklin Ford - Service
What do you like about our products and services?

Prompt and professional with services

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Great quality. Service department ensures the safety of my vehicle.

Report a concern   September 26, 2026 — Rated 9 out of 10 by J.K. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Overall time to have my oil changed was exceptional. Friendly staff.

Report a concern   September 26, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service and the waiting room.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Jacqueline Baker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice and excellent quality and service

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and knowledgeable staff!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.E. Don Franklin Burkesville Sales
What do you like about our products and services?

Sales men where very nice and easy to work with.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Bruce Babb Don Franklin Bardstown - Service
What do you like about our products and services?

I feel the service department is absolutely trustworthy and honest. They are most pleasant to converse with and keep me in the loop with the status of maintenance and if there are specific things that I need to consider at mileage milestones.

Report a concern   September 26, 2026 — Rated 10 out of 10 by G.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very friendly and fast service

Report a concern   September 26, 2026 — Rated 10 out of 10 by Tanya Reardon Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything I always get my oil changed and tires rotated here

Report a concern   September 26, 2026 — Rated 10 out of 10 by Jeffery Booher Don Franklin Burkesville Service Department
What do you like about our products and services?

Good servic

Report a concern   September 26, 2026 — Rated 10 out of 10 by Patricia Phillips Don Franklin Burkesville Service Department
What do you like about our products and services?

Every thing

Report a concern   September 26, 2026 — Rated 10 out of 10 by L.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!

Report a concern   September 26, 2026 — Rated 10 out of 10 by D.F. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Had my vehicle in during a service. Can't say enough good things about the two gentlemen who checked my truck in. Great service and experience during my visit.

Report a concern   September 26, 2026 — Rated 10 out of 10 by R.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I love my vehicle and the people are awesome, friendly and very helpful!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Quick service

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick service.

Report a concern   September 26, 2026 — Rated 9 out of 10 by P.O. Don Franklin London Ford - Service
What do you like about our products and services?

James Partin and Ben are the individuals that always make my visit easy. They are courteous and very knowledgeable!!

Report a concern   September 26, 2026 — Rated 9 out of 10 by Kalee Roberts Don Franklin Lexington GM Service Department
What do you like about our products and services?

Spacious and various seating options in waiting area, snacks & drinks available, ability to text to receive updates on car service, video and text from mechanic to accept/decline additional recommended services from my phone

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I was treated so well


Privacy Policy