Customer Testimonials
Service was fast and thorough
Reliable products and service is always top notch
I like that I can schedule an appointment to have maintenance done. Staff is always friendly.
Very efficient, customer service driven, pleasant.
Very prompt, courteous, and friendly
Friendly associates and great work
Friendly service. Easy to access. Text messages keep you up to date. Josiah did a great job!!
Tony friendly greeted me! He turned the “oil service soon” light on himself—my #1 request. He made certain I knew where the lounge with complimentary waters, vending machines and restroom was located. He reviewed my service report thoroughly. He wanted to be certain I was 100% satisfied. He even called me today! You all are absolutely blessed to have such a dedicated employee as Tony in Somerset’s Nissan family. Please be sure to brag on him!!!!
Everyone was super nice.
I have purchased a total of 5 KIAs and they have all been awesome vehicles. The last four I have purchased at Don Franklin in Somerset. The service department associates are very nice and courteous. The sales associates are patient, knowledgeable about their vehicles. If/when I decide to purchase another vehicle I will most definitely go back to see them.
Always quick friendly service.
People are great and love taking our business there! And send many people there to even buy vehicles 🎊🎉🩷great place and been like family to us!
Great crew.
Not many issues this far
The service has always been great.
Friendly and helpful staff
Service is so friendly
Always trying to help me as much as possible
Always gets me in as quickly as possible
I’ve been going for Dodge for 29 years!
Fast friendly service
👏
Serviced car in a timely manner.
The employees are great and that makes your business
How the lady at the service desk helped me with my walker and explained what the mechanics found to keep my car running smoothly.
Love my Corvette and the service has always been top notch.
Very good
Quick
Everyone was friendly and took the time to listen to what was wrong with my new car
It was very easy to get an appointment. Service department in Columbia is fantastic!
Fast
Friendly
Very professional in the way they conduct business and the way they treat our vehicle when we take it in for service.