Customer Testimonials
over all just a great place to do bussniss with
Your service was amazing. I say this because our salesman was right on top of everything!!! I do got to say the service was the best and I would recommend Don Franklin!!!
I have always been treated good over there the wait is not really that long
Yes
Convenience!
Good service always very clean place to be in
The waiting area was ready nice and comfortable. My change engine oil light is still on. Had it changed yesterday.
Friendly staff and expert service
I work there so the service are very good.
Friendly and knowledgeable service techs. Makes you feel welcome and appreciated!
Great service department!
Very friendly even though I had to return to the dealership several times before they figured out my problem, once they did it was fixed.
We had a great experience at Don Franklin in Columbia. Cody really made the whole process great. We will definitely come back the next time we need a car.
Amazing service !!!
Customer service.
Kevin was honest and helped take the stress out of the entire process. He worked hard to find the truck that worked best for me.
Loved the first Buick encore I first bought but it was totaled from an accident wanted another just like it and Devin Boone made that happen
service guys were great, and service was fast.
Friendly, courteous staff. Purchased a vehicle with a great warranty.
Reliability, profesdionalism
Fast and friendly
They are always professional and nice
Friendly workers,Great service.
Great service and on time.
Service is always courteous and helpful.
I like Tony. He gives excellent foot, & back massages when you pickup your vehicle.
Always professional and courteous, service always completed in a timely manner when waiting for vehicle.
Services are down well and very timely. Service employees are very nice and well informed. I rely on this service department to take care of a high tech car as the Cadillac xt5 for me. Their prices are competitive with independent shops around my area.
Very friendly and very helpful, you went above and beyond to help us getting a vehicle
Last time I remember when bringing my car in b4 they vacuumed and ran through car wash but they didn’t this time
But what I did like is that they treated me nice so thank u for that