Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 20, 2026 — Rated 10 out of 10 by C.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and comfortable waiting room

Report a concern   January 20, 2026 — Rated 9 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly. Dependable. Great service. I do wish it didn’t take so long to get in. And was very disappointed to find that there is 3% added to my bill when I use my credit card. That’s just part of doing business.

Report a concern   January 20, 2026 — Rated 10 out of 10 by P.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent customer service

Report a concern   January 20, 2026 — Rated 10 out of 10 by P.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Very helpful good service thank you!
Report a concern   January 20, 2026 — Rated 10 out of 10 by K.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy service, in and out pretty quickly.

Report a concern   January 20, 2026 — Rated 10 out of 10 by Debra Adams Don Franklin Bardstown - Service
What do you like about our products and services?

The service was done in a timely manner.

Report a concern   January 20, 2026 — Rated 10 out of 10 by Jennifer Mcintosh Don Franklin London Ford - Service
What do you like about our products and services?

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Report a concern   January 20, 2026 — Rated 9 out of 10 by E.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Customer service
Report a concern   January 20, 2026 — Rated 10 out of 10 by Charles Judd Don Franklin Campbellsville Service Department
What do you like about our products and services?

Joe Lee. Don Shuffett GM products
Report a concern   January 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Sales
What do you like about our products and services?

It was a friendly atmosphere

Report a concern   January 20, 2026 — Rated 10 out of 10 by D.A. Don Franklin Monticello Service
What do you like about our products and services?

Close to home. Friendly.
Report a concern   January 20, 2026 — Rated 10 out of 10 by J.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional and timely service
Report a concern   January 20, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have been driving a Kia first from Southeast Kia then Don Franklin Kia since 2012. Love all of the ones that I have owned and have always been treated great any time I have been there.
Report a concern   January 20, 2026 — Rated 10 out of 10 by Monica Abner Don Franklin Campbellsville Sales Department
What do you like about our products and services?

I feel rest assured with the power train and bumper to bumper warranties!!!!
Report a concern   January 20, 2026 — Rated 10 out of 10 by T.I. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Y’all are fast about what you do and very welcome

Report a concern   January 20, 2026 — Rated 10 out of 10 by G.G. Don Franklin Monticello Sales
What do you like about our products and services?

Nice vehicle

Report a concern   January 20, 2026 — Rated 10 out of 10 by K.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

We loved the price you gave us and taking our check with no questions asked. I’ve already recommended your dealership to someone! We were very impressed with everything from the phone call to see if the truck was still available to the end of the deal! Keep up the good work!!

Report a concern   January 20, 2026 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone was so friendly an service was amazing

Report a concern   January 20, 2026 — Rated 10 out of 10 by Jennifer Maples Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Kindness and swiftness
Report a concern   January 20, 2026 — Rated 10 out of 10 by S.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service department at Nissan in Somerset is outstanding! Very nice crew with a wonderful waiting area that offers coffee or bottled water and they get my oil changed quickly.

Report a concern   January 20, 2026 — Rated 9 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and respectful customer service!
Report a concern   January 20, 2026 — Rated 10 out of 10 by K.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everyone is knowledgeable in the job they are performing and friendly.

Report a concern   January 20, 2026 — Rated 10 out of 10 by E.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone in the service department was awesome. Very good communication.
Report a concern   January 20, 2026 — Rated 10 out of 10 by A.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality service and excellent customer service
Report a concern   January 20, 2026 — Rated 10 out of 10 by Melissa Bright Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to home

Report a concern   January 20, 2026 — Rated 10 out of 10 by Z.S. Don Franklin London Ford - Service
What do you like about our products and services?

I waited in a nice waiting area and the service technician let me know what was going on with my car and got my permission to make the recommended changes. Great service!
Report a concern   January 19, 2026 — Rated 10 out of 10 by J.S. Don Franklin Burkesville Sales
What do you like about our products and services?

Customer service is great and exceptional product.
Report a concern   January 19, 2026 — Rated 10 out of 10 by K.J. Don Franklin Burkesville Service Department
What do you like about our products and services?

The services is very good and the people are great too with

Report a concern   January 19, 2026 — Rated 10 out of 10 by Michael Sharp Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and reliable service

Report a concern   January 19, 2026 — Rated 9 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Allen did a good job. It was just a normal transmission flush, transfer case, oil change type of day.


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