Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 23, 2025 — Rated 10 out of 10 by Terresa Hooker-Bowles Don Franklin London Ford - Service
What do you like about our products and services?

I’m always treated great!!!!

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything they are nice

Report a concern   December 23, 2025 — Rated 10 out of 10 by L.F. Don Franklin London Ford - Service
What do you like about our products and services?

Always wonderful service. The only place I trust to work on my car! I bought from Don Franklin London, and they’re the only ones I let do anything on my car too!

Report a concern   December 23, 2025 — Rated 10 out of 10 by Anthony Tamble Don Franklin London Ford - Service
What do you like about our products and services?

Factual and friendly

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly

Report a concern   December 23, 2025 — Rated 10 out of 10 by R.B. Don Franklin Auto
What do you like about our products and services?

The oil change service is excellent and so far the brake service has been as well.

Report a concern   December 23, 2025 — Rated 10 out of 10 by L.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Got us in and out even when the appointment was with the wrong location and not with them

Report a concern   December 23, 2025 — Rated 9 out of 10 by R.D. Don Franklin Ford - Service
What do you like about our products and services?

Quick service

Report a concern   December 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They're very knowledgeable and professionable, and it was very quick..

Report a concern   December 23, 2025 — Rated 10 out of 10 by R.T. Don Franklin Ford - Service
What do you like about our products and services?

Do a great job

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and done when they say it will be done

Report a concern   December 23, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Steven Cissell Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick fast and routine.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Q.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s fast and friendly

Report a concern   December 23, 2025 — Rated 10 out of 10 by Wayne East Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Very nice used selection, good prices , talked to all of salesman . All were very polite and helpful, even after i had bought from only one of them. My Salesman was great . Finance person and managers was very helpful . 😃

Report a concern   December 23, 2025 — Rated 10 out of 10 by L.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service at a fair price

Report a concern   December 23, 2025 — Rated 10 out of 10 by Thomas Berrymann Don Franklin Bardstown - Service
What do you like about our products and services?

U customer care service

Report a concern   December 23, 2025 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service. Car was ready when they said it would be.

Report a concern   December 23, 2025 — Rated 10 out of 10 by W.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendliness of staff
Very Helpful
Focused
Polite
Eager to help

Report a concern   December 23, 2025 — Rated 10 out of 10 by P.C.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Your staff is very professional.

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.O. Don Franklin Russell Springs Service
What do you like about our products and services?

Like the way everyone is friendly and the service is good

Report a concern   December 23, 2025 — Rated 10 out of 10 by G.O. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Local and friendly staff

Report a concern   December 23, 2025 — Rated 10 out of 10 by J.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

How quickly they get things done.

Report a concern   December 23, 2025 — Rated 10 out of 10 by David Perkins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was a pleasure to have them work on my vehicle. They were very professional with their work.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Jackie Eads Don Franklin Russell Springs Service
What do you like about our products and services?

Always quick and friendly service

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

No hassle; courteous

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.R.Y. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Service Dept inctediblr. Luke on top of everything.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Laretta Pierce Don Franklin Somerset KIA Sales
What do you like about our products and services?

They take care of their customers. If your car goes in for service and they have to keep it they will give you a loner vehicle. That will try and make every effort to satisfy the customer.

Report a concern   December 23, 2025 — Rated 10 out of 10 by William Gallup Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ford is a very reliable product. From the second I walked into the door I was greeted and taken care of by a professional staff. Everyone was so kind.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Cathy White Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Good guys. Friendly and helpful. Good experience!


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