Customer Testimonials
How nice all employees are
Everything I always wanted in a car thanks so much
Demonstrate true service- trying to help people when they need it !
This is my 2nd Genesis and have been to different dealers for sales and service. Your sales and service team are hands down the best
Staff is always friendly and willing to help with any questions I have.
I went to test drive a vehicle and ended up going home with something not even on my radar.
The sales guy (John Marcos) was very good and stepped outside the range of what I was looking at and suggwsted something because he listened and picked up on what I was looking for. He was down to earth, not pushy and overall just a sweet kid. Everyone else I encountered at the dealership were wonderful too. You can tell they really want to do what it takes to make their customers happy.
Looking for a new car has always been a stressful task and my last car I purchased and kept for 10 years took me over a year to find, and I was no where near as happy with it as I already am with this vehicle. This was the 4th vehicle I looked at (3rd at your location) and I knew it was what I wanted thr same day with the help of your team. Thank you to the team. I was very pleased with the whole process, now I hope the car is just as amazing as I hope and I will definately be back when it is time to get another vehicle for me or my family.
I love my Hyundai suvs, they work for my son and I, along with the size I need to run my business. They are reliable, and I know I have a great dealership to go to when I do have any problems.
Great customer service! Ben Luddeke is always easy to deal with and goes above and beyond to make the entire process as easy as possible! He is very knowledgeable and is always willing to answer any questions when needed!
Your products are quality merchandise. Your services are right on point.
They have always been courteous and went out of their way to solve any vehicle issues that I have had in a timely manner
Friendly staff and they explain what needs to be done. My last four automobiles have been with you. Thank you for your service !
Name removed
Very dependable products and best service in the tri county area
Professionalism
Great staff and service.
Very helpful and patient. Reasonable pricing. Everyone was friendly.
Fast, friendly knowledgeable staff. Goes extra mile on customer satisfaction.
Quick and friendly
Customer focused employees who strive to please the customer.
Good service and very nice employees they don't try to rush you out
Great place and people to work with.
Collin Murray was very polite, knowledgeable, and amusing sales person. We shared some common things and we both fans of a certain Wizarding franchise. I was never pressured to buy a car at anytime during my visit or throughout the purchasing experience.
Love the service I received. The staff is so nice.
I enjoy driving my Genesis GV80. The staff and service center were exceptional with handling my vehicle needs.
I always get friendly service and great service when I take my vehicles to Don franklin motors. thanks for the great service.
The staff is always kind and very helpful.
Great service all around, very professional sales people Dani and George! I would highly recommend this dealership to anyone. Thanks for your business and I love my new 2026 Kia Seltos!!!
1st reason staff have been super in the way they communicate talking to me not at me. They maintain a professional demeanor while also friendly tone. They use language that one who may not be technically savvy can understand the issues facing the service needs.
2nd environment is comfortable so while waiting the time is relatively comfortable.
Jena Vanarsdale in the service department never disappoints. She has treated my daughter and me with great respect and professionalism for years. I sound like a broken record when I say we come to Don Franklin Bardstown because of Jena V.
Friendly staff, helpful, and fast service
It was nice and fast and I was able to wait in the waiting room while I waited for my car to get done. They were all nice.