Customer Testimonials
Do a good job and friendly
Best service and people
Customer service was great, specifically Tony Soto. He went out of his way to make my experience a pleasant one. He has great customer service skills.
I like that the service area is efficient, clean, and works together from initial registration to notification of additional needs found while servicing your car, to pulling your car up to the garage exit.
I brought my 2015 Jeep Wrangler in for an oil change, and to check the brakes. They found that I needed new brake pads and replacement of a rotor! Thank you Lamar for excellent service and checking on things thoroughly! Jeep is running great now!!!
Always reliable.
Fast friendly service
Good service and fast
Same day appointments are possible. Easy in and out! Friendly staff!
II love all the people that work there! I love getting my oil changes and tire rotations there the employees r always there to help u no matter how busy they r!!I love looking at the selection of cars trucks and suv that r sold there! Thank u Don Franklin!!
The people were informative, personable, and friendly.
Services are always the best, good relations with employees and staff.
Everyone is very nice and polite there. Helpful too.
Quick service and didn’t have to have appointment
Quick and friendly
Quality and care
The service department is very knowledgeable about its work. You never have to worry about them doing unnecessary maintenance for extra money. They go the extra mile to ensure the customer is satisfied and the job is done right.
Friendly staff and good quality service.
Excellent. Won’t go anywhere else!!! Have been going there for about 15 years and refuse to go anywhere else! Period. Provide the best service of any car dealership/service department I have ever dealt with. Mrs VanArsdale is by far the most valuable asset Don Franklin has!!!
Quick service and clean facility
Great service and aways ask for additional care
Friendly staff
Speedy and accurate service
Not having to have a appointment for oil change.
Service is always great! People are friendly.
Only thing this time- all my presets had been wiped out - radio stations, seat positions- everything- never had that happen before.
Also have been told before that only need oil change every 8000 miles - this time they said 5000- even when questioned and let them know what I had been told before.
Other than that- everything was good
Spend a few minutes going over the work that was done. I might have questions.
Nice waiting room.
We love and appreciate your GENUINE care and concern regarding our needs for service or any questions we may have about the performance of our vehicle. You always treat us like family - taking great, dependable care of us! Thank you!
Tony’s always helpful and friendly
Friendly staff
Reasonable prices
No problem scheduling my truck in for service and the service people are super nice and accommodating
You know your product and always explain what needs to be done. I have trust in your technicians.