Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 23, 2026 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I love Don Franklin in Corbin, Kentucky..!! They are very kind, honest and get the job done fast !! I would highly recommend them to anyone…!!!!

Report a concern   January 23, 2026 — Rated 10 out of 10 by Jose Fernandez Don Franklin Lexington GM Service Department
What do you like about our products and services?

My service advisor was courteous , pleasant place to wait and the service was timely and thorough

Report a concern   January 23, 2026 — Rated 10 out of 10 by W.N. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I retired from ford ktp. , I’m a dealer myself and I send a lot of people to Don Franklin , for newer rides , always heard treat people good , so I send and guide people right direction

Report a concern   January 23, 2026 — Rated 10 out of 10 by D.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service friendly faces

Report a concern   January 23, 2026 — Rated 10 out of 10 by T.H. Don Franklin Ford - Service
What do you like about our products and services?

The ability to get everything done at one place.

Report a concern   January 23, 2026 — Rated 10 out of 10 by S.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and easy service!

Report a concern   January 23, 2026 — Rated 10 out of 10 by Sandra Bell Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Salesmen are helpful without being pushy

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.A. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Have had both of our Ford vehicles serviced there a number of times. Quick, easy no-hassle drop off and pickup. Quality work. Much better overall experience than the Ford dealership down the street.

Have bought several vehicles there when it was Pinkham Lincoln. Good experience and fair negotiation each time… Yesterday, worked with Benny on a vehicle. Turned out to be a good vehicle, but just not the right vehicle for us. But he was helpful and we will be happy to contact him the future.

Report a concern   January 23, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

I’ve always been a Ford customer and have been satisfied with the service I have received at Don Franklin.

Report a concern   January 23, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the way it drives also the gas mileage

Report a concern   January 23, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Dependable great warranty friendly service

Report a concern   January 23, 2026 — Rated 10 out of 10 by L.H.J. Don Franklin London Ford - Service
What do you like about our products and services?

For normal service you don’t come out and say you need cabin filter , air filter, Etc…. If you do. You bring that filter out with you and show the dirty filter.
No pressure on adding parts to run up bill.

Thank you.

Report a concern   January 23, 2026 — Rated 10 out of 10 by V.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They keep to theirs appointment frinely know how to change me no problems

Report a concern   January 23, 2026 — Rated 10 out of 10 by V.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary and his team are wonderful. Always friendly and willing to help. Can’t thank him enough for always taking care of my service needs.

Report a concern   January 23, 2026 — Rated 9 out of 10 by F.C. Don Franklin Bardstown - Service
What do you like about our products and services?

They are GM, appointment was serviced on time.

Report a concern   January 23, 2026 — Rated 10 out of 10 by Christine Wagner Don Franklin Bardstown - Service
What do you like about our products and services?

The friendly staff and the hot service manager

Report a concern   January 23, 2026 — Rated 10 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

I liked the quick service and kind attendants. Plus, they didn't try to "sell" additional items only the service I request (oil change and rotating tires).

Report a concern   January 23, 2026 — Rated 10 out of 10 by K.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department is always nice and answer all of my questions! They don’t make me feel stupid for asking questions.

Report a concern   January 23, 2026 — Rated 10 out of 10 by K.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Good service

Report a concern   January 23, 2026 — Rated 10 out of 10 by R.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to make appt on line and wait time while being serviced was quick.

Report a concern   January 23, 2026 — Rated 10 out of 10 by T.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy of scheduling and how fast service for oil change and tire rotation

Report a concern   January 23, 2026 — Rated 9 out of 10 by J.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy access to service dept.

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was thorough, friendly and timely.

Report a concern   January 23, 2026 — Rated 10 out of 10 by K.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Your service was quick

Report a concern   January 23, 2026 — Rated 10 out of 10 by Leah House Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’m very satisfied

Report a concern   January 23, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and reliable

Report a concern   January 23, 2026 — Rated 9 out of 10 by C.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Overall all everything went as expected.

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nothing

Report a concern   January 23, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The service is exceptional and my car rep worked hard at giving me the premium customer service
Mr Darryl Bond

Report a concern   January 23, 2026 — Rated 10 out of 10 by Christian Hargis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was extremely professional, everyone was so nice and helped me get into what I wanted!


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