Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 24, 2026 — Rated 10 out of 10 by William Will Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service is Great and the vehicle's i am just great.

Report a concern   July 24, 2026 — Rated 10 out of 10 by T.P. Don Franklin Hardin County Ford Service
What do you like about our products and services?

So far I like everything I’ve not had a problem other than the guy in the parts department. He seems like he’s not very knowledgeable on things, but other than that, I have been pleased with the service I have got say the staff is very friendly and helpful

Report a concern   July 24, 2026 — Rated 10 out of 10 by Elizabeth Peters Don Franklin Somerset KIA Service
What do you like about our products and services?

They do excellent work.

Report a concern   July 24, 2026 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

I like the honesty and integrity of all people in the dealership.

Report a concern   July 24, 2026 — Rated 10 out of 10 by C.D. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly quality service.

Report a concern   July 24, 2026 — Rated 10 out of 10 by C.M. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Friendly staff!

Report a concern   July 24, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Alex was very accomodating. Great service!

Report a concern   July 24, 2026 — Rated 10 out of 10 by C.M. Don Franklin Auto
What do you like about our products and services?

Friendly staff and quick service. The staff is trustworthy and never recommends unnecessary services.

Report a concern   July 24, 2026 — Rated 10 out of 10 by A.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Everyone is always friendly, fast, and do a great job!

Report a concern   July 24, 2026 — Rated 10 out of 10 by Betty Ganter Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Alex the service advisor was professional, friendly and knowledgeable about what I needed. No upselling. I appreciated the communication and willingness to help me with my particular situation.

Report a concern   July 24, 2026 — Rated 10 out of 10 by F.A. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

On hand products and professional service.

Report a concern   July 24, 2026 — Rated 10 out of 10 by G.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Always get good service

Report a concern   July 24, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and helpful staff. Quick turnaround service

Report a concern   July 24, 2026 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly

Report a concern   July 24, 2026 — Rated 10 out of 10 by Wilma Ferguson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always has such friendly customer representatives and staff

Report a concern   July 24, 2026 — Rated 10 out of 10 by K.W. Don Franklin London Ford - Service
What do you like about our products and services?

super friendly atmosphere, great service.

Report a concern   July 24, 2026 — Rated 10 out of 10 by R.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Prompt, friendly

Report a concern   July 24, 2026 — Rated 10 out of 10 by M.P. Don Franklin London Ford - Service
What do you like about our products and services?

The staff has went out of their way to make things right.

Report a concern   July 24, 2026 — Rated 10 out of 10 by Melissa Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficiency and professionalism!

Report a concern   July 24, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

The service people are friendly and efficient in getting whatever service completed that I need to have done.

Report a concern   July 24, 2026 — Rated 10 out of 10 by Rebecca Lowrey Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love how when I make an appointment they get me right in. They are very thorough and take time and let me know step by step what they are doing and done. And then they wash my car that just makes my day!!

Report a concern   July 24, 2026 — Rated 10 out of 10 by J.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very affordable and fast service

Report a concern   July 24, 2026 — Rated 10 out of 10 by Kristina Foster Don Franklin Monticello Service
What do you like about our products and services?

Very good service

Report a concern   July 24, 2026 — Rated 10 out of 10 by G.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff

Report a concern   July 24, 2026 — Rated 10 out of 10 by S.O. Don Franklin Campbellsville Service Department
What do you like about our products and services?

All went well

Report a concern   July 24, 2026 — Rated 10 out of 10 by David Snell Don Franklin Monticello Sales
What do you like about our products and services?

Everything

Report a concern   July 24, 2026 — Rated 10 out of 10 by L.Y. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very prompt

Report a concern   July 24, 2026 — Rated 10 out of 10 by Jason Thayer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

my service was excellent. Tony was great

Report a concern   July 24, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Easy to schedule service and they are friendly. Also they let you know about any issues.

Report a concern   July 24, 2026 — Rated 9 out of 10 by R.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to schedule they are fast and do a good job


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