Customer Testimonials
Low key sales, no pressure, excellent customer service and support.
I liked the professional service, great inventory of vehicles to choose from.
Fast professional service, very knowledgeable staff & mechanics
Customer service is amazing. I appreciate the kindness and helpful nature of the staff as well as the speedy service provided.
I like the promptness that your workers have when I pull in as well as while I sit and wait for my automobile to be serviced, it is usually not very long. I also feel confident when they suggest I need something done to correct a problem. I am placing a lot of trust in them I’m hoping they are trustworthy. So far I have found them to be.
Always courteous
The employees at Don Franklin Columbia are incredibly kind and helpful! I appreciate their honesty and desire to satisfy the customer.
Reliability
Services are fast and affordable
Selections
Fast friendly service
Very reliable
Everyone is friendly and know what they are doing. The service department people are doing a great job. I like the mechanics also. So far they have done excellent work on my vehicles. So I'll give them all a 9 all the way up to a 10. And that's why I come .
Quick and checks everything
Convenience and I always get an appt when needed! Peggy Moss has shown me outstanding customer service.
Very efficient, and very nice!
They took care of us
Professional and friendly staff, clean facility
Both are top quality
Repeat customer here!! The staff is awesome. Always make me feel at home and like family. It’s like a family reunion everytime I visit and that’s why I keep returning. Great customer service and great people!!
Convenient location and timely service availability
Helpful and Friendly
No problems
There serves and get you done fast
Good service
Everyone nice and service was quick
Very friendly and fast with my oil change and tire rotation. They also said they would work in my truck also, even tho I didn’t have an appointment for the truck! Very pleased!
I was able to obtain service without and appointment. Very grateful for the customer service
I dropped off my car for 7500 mile service.
Tyler gave me a ride to work.
That’s good service.
Thanks Tyler.
The variety of different options and customer service was excellent