Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service is superior—you’re local—plus, you sale Ford trucks!!! THANK YOU!!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.B. Don Franklin Monticello Service
What do you like about our products and services?

Quick service and friendly people.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Timothy Duvall Don Franklin Monticello Service
What do you like about our products and services?

I find the service department to be professional, helpful, and very knowledgeable. I feel they want to take care of my issues like I matter to them. The last few months has been my first experience with them and I’m very impressed with their service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Jenn she is great very helpful and will go above and beyond to make it happen

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

Entire service was eu

Report a concern   April 2, 2026 — Rated 10 out of 10 by Ronald Hurrigan Don Franklin Bardstown - Service
What do you like about our products and services?

Great Customer Service and very knowledgeable people

Report a concern   April 2, 2026 — Rated 10 out of 10 by Roy Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin is the best service man that you have working for the business.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Joe Peters Don Franklin Bardstown - Service
What do you like about our products and services?

I didn’t have to wait long for a oil change

Report a concern   April 2, 2026 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

They perform good service. They seem to take interest ikeeping your vehicle serviced.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Michelle Wasem Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had a wonderful experience with the sales team member (Jordan)that sold me the vehicle. He was polite, knowledgeable, great personality. I would recommend this dealership to anyone who wants to buy a vehicle.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly staff especially Sasha Ard. Great autos and trucks! I wasn’t able to buy due my situation but I’ll be back once I get some things done.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.S. Don Franklin Ford - Service
What do you like about our products and services?

Very dependable

Report a concern   April 2, 2026 — Rated 10 out of 10 by Terry Neal Don Franklin Ford - Service
What do you like about our products and services?

It’s not a Chevrolet or a Dodge

Report a concern   April 2, 2026 — Rated 10 out of 10 by Danny Lowe Don Franklin Monticello Service
What do you like about our products and services?

Very good people to deal with. Honest and take care of their customers.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.S. Don Franklin Monticello Service
What do you like about our products and services?

They are always nice and explain things to you . Very competent employees

Report a concern   April 2, 2026 — Rated 10 out of 10 by F.J. Don Franklin Monticello Service
What do you like about our products and services?

Everyone is always so friendly & I can always get a service appointment promptly. Great service!!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything.

Report a concern   April 2, 2026 — Rated 9 out of 10 by N.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Pretty much willing to work with us to make things right on the vehicle we are looking to get. Stacy has done great for us.

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The sales team did everything they could to earn our business.

Report a concern   April 2, 2026 — Rated 10 out of 10 by James House Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent sales staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.A. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very helpful, Enjoyed the conversation with the sales representative.

Report a concern   April 1, 2026 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love the dealership. Great variety and really like nissans.

Report a concern   April 1, 2026 — Rated 9 out of 10 by Jennifer Appleby Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like Kia

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

The friendly staff

Report a concern   April 1, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is awesome ! Always makes sure everything is taken care of reflects the Driven by Family moto well!

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly sales people

Report a concern   April 1, 2026 — Rated 10 out of 10 by Olivia Tudor Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina Kirby is so professional and goes above and beyond to give you great service always!!

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.E. Don Franklin Russell Springs Service
What do you like about our products and services?

Very efficient

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was great to deal with

Report a concern   April 1, 2026 — Rated 10 out of 10 by James Brink Don Franklin CDJRF Sales Department
What do you like about our products and services?

All of your dealerships treat me like family. It’s always a pleasure to do business there!


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