Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 24, 2026 — Rated 10 out of 10 by T.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Love being able to drop my vehicle off the night before and then being able to pick up after hours the following day!

Report a concern   July 24, 2026 — Rated 10 out of 10 by Leora Combs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly Staff! Reminders thur texts !

Report a concern   July 24, 2026 — Rated 9 out of 10 by M.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Na

Report a concern   July 24, 2026 — Rated 10 out of 10 by Lucas Burton Don Franklin CDJRF Sales Department
What do you like about our products and services?

Easy to work with and not pushy at all. Makes sure you are happy with deal before finalizing the sale.

Report a concern   July 24, 2026 — Rated 9 out of 10 by Susan Cooper Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales reps very friendly. Bought a vehicle, its been in the service garage since I bought it. Not too happy about that.

Report a concern   July 24, 2026 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was able to get my car in to be serviced in a timely manner. Staff were a professional polite and informative. Explain to me in language that I could understand what they were looking at my car and what the results were.

Report a concern   July 24, 2026 — Rated 10 out of 10 by Johny Powell Don Franklin Auto
What do you like about our products and services?

Easy to contact and set up through their online service and do a fantastic job. Never try to push any extra services on you when you arrive, only recommend service that is coming do or that might be necessary. Great to work with!!

Report a concern   July 24, 2026 — Rated 10 out of 10 by Jennifer Foster Don Franklin Somerset KIA Sales
What do you like about our products and services?

I was in need of a vehicle and didn't know how I was going to afford one. I went to Don Franklin and Kallum got me in just exactly what I needed! Thank you too Kallum and Don Franklin for getting me into an affordable payment!

Report a concern   July 24, 2026 — Rated 9 out of 10 by Tshitshi Kamuena Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ok

Report a concern   July 24, 2026 — Rated 10 out of 10 by Melissa Canada Don Franklin Somerset KIA Service
What do you like about our products and services?

The warranty is what keeps me coming back

Report a concern   July 24, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful

Report a concern   July 24, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service forget there is always great and everybody is trying to help us in whatever we need.

Report a concern   July 24, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love the product however negotiations were in there favor.

Report a concern   July 24, 2026 — Rated 10 out of 10 by Sanjeeb Kc Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   July 24, 2026 — Rated 10 out of 10 by Tom Walters Don Franklin Campbellsville Service Department
What do you like about our products and services?

Tyler and Jay were awesome! They took good care of me and have so in the past!!

Report a concern   July 24, 2026 — Rated 9 out of 10 by J.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Quickness of service

Report a concern   July 24, 2026 — Rated 10 out of 10 by Ruby Hurd Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone everything

Report a concern   July 24, 2026 — Rated 10 out of 10 by Sandra Durbin Don Franklin Bardstown - Service
What do you like about our products and services?

I trust the ppl at Don Franklin Chevrolet and I don’t want to go anywhere else! :)

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very kind and willing to assist,
Their very efficient and professional.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Sherry Gibson Don Franklin Monticello Service
What do you like about our products and services?

Your local and it was quick and easy. I’ll be able to see you tomorrow.. The staff is always so cheerful and eager to help you.

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

No comment

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.S. Don Franklin Bardstown - Service
What do you like about our products and services?

I have always gotten good service and the staff are so helpful and courteous

Report a concern   July 23, 2026 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always great service and very nice efficient personnel

Report a concern   July 23, 2026 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and selection!

Report a concern   July 23, 2026 — Rated 10 out of 10 by Gregory Krisko Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service outstanding prices for service were fair and reasonable

Report a concern   July 23, 2026 — Rated 10 out of 10 by Floyd Marr Don Franklin Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   July 23, 2026 — Rated 10 out of 10 by T.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly staff

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and quick

Report a concern   July 23, 2026 — Rated 10 out of 10 by Larry Abbott Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service and Parts Departments are helpful and friendly.

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.I. Don Franklin Bardstown - Service
What do you like about our products and services?

You guys always take care of our needs very quickly and promptly


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