Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 21, 2026 — Rated 10 out of 10 by Laura Gurleve Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Niki has been great to work with and the customer service has been great!

Report a concern   January 21, 2026 — Rated 10 out of 10 by E.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good quality vehicles and great salespersons like Melissa Collette who was so friendly and helpful.

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.O. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Polite friendly service

Report a concern   January 21, 2026 — Rated 10 out of 10 by W.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly and nice got right in

Report a concern   January 21, 2026 — Rated 10 out of 10 by Cecelia Johnson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The customer service is very Professional gave good quality service she knows how to wow her customers and her name is Alexis that works in Hyundia Service department.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Childers Inc Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was a great exsperiance

Report a concern   January 21, 2026 — Rated 9 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service!! Friendly and very professional

Report a concern   January 21, 2026 — Rated 10 out of 10 by Mark Cornelison Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was nice quick efficient I was able to wait and your waiting room is nice!

The only thing I didn’t find out was how many more services I have left for free.

Report a concern   January 21, 2026 — Rated 10 out of 10 by L.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I’ve only had routine service done with the exception of rear brakes last year, so far so good. Doug and crew at the service desk are always very friendly .

Report a concern   January 21, 2026 — Rated 10 out of 10 by Ronald Addington Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department

Report a concern   January 21, 2026 — Rated 9 out of 10 by D.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Large inventory to choose from. Fair prices and trade in values without a bunch of haggling. Professional treatment by staff. A no pressure experience. This is my second purchase and I had a previous sale of an unneeded second car. So I’m a repeat customer.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Jerry Parmley Don Franklin Monticello Service
What do you like about our products and services?

Friendly people and quick service

Report a concern   January 21, 2026 — Rated 10 out of 10 by P.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficient and nice waiting area for customers

Report a concern   January 21, 2026 — Rated 10 out of 10 by Martha Nickelson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone I have met there has been kind and considerate and still getting the job done. Thank you.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Shirley Hughes Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly staff. They were trying anything and everything they could to help me get into a car. I greatly appreciate Ryan and his Boss being so kind to me. So thank you for everything you guys have done for me. I greatly appreciate you guys. I highly recommend anyone going there. And make sure you talk to Ryan. And tell him that Kathleen Little sent you.

Report a concern   January 21, 2026 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Prompt availability, friendly service, always reliable.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Michael Fenstermaker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Pleasant staff. Great modern facility.

Report a concern   January 21, 2026 — Rated 10 out of 10 by E.T. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Dependable vehicles at good prices and helpful and friendly salespeople

Report a concern   January 21, 2026 — Rated 10 out of 10 by G.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is so nice and helpful!!

Report a concern   January 21, 2026 — Rated 10 out of 10 by B.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Short wait time when getting Envision serviced

Report a concern   January 21, 2026 — Rated 10 out of 10 by T.P. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly customer service.

Report a concern   January 21, 2026 — Rated 10 out of 10 by William Cheek Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service, easy to schedule appointments, nice waiting room, knowledgeable service staff

Report a concern   January 21, 2026 — Rated 10 out of 10 by Tammy Ori Don Franklin Lexington Nissan - Service
What do you like about our products and services?

regular maintenance with new brakes all in one visit! Yay!

Report a concern   January 21, 2026 — Rated 10 out of 10 by Donald Mcginnis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The promptness of getting an appointment and the actual service of my vehicle

Report a concern   January 21, 2026 — Rated 10 out of 10 by S.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my vehicle

Report a concern   January 21, 2026 — Rated 10 out of 10 by Chris Terry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Saturday hours

Report a concern   January 21, 2026 — Rated 10 out of 10 by W.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service, friendly people

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was fantastic!

Report a concern   January 21, 2026 — Rated 10 out of 10 by J.H. Don Franklin Auto
What do you like about our products and services?

Great service!


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