Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 28, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone is very professional and polite and considerate
Report a concern   March 28, 2026 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and products!

Report a concern   March 28, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service
Report a concern   March 28, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

It was easy to get an appointment.
Report a concern   March 28, 2026 — Rated 10 out of 10 by William Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick perfect service. Jennifer did great
Report a concern   March 28, 2026 — Rated 10 out of 10 by D.B. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Very friendly and helpful
Report a concern   March 28, 2026 — Rated 10 out of 10 by A.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Get in quickly and have great service workers. Zack was very friendly and helpful.

Report a concern   March 28, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Professional and friendly service dept.
Had appt and they took me in on time and completed in timely manner.
Report a concern   March 28, 2026 — Rated 10 out of 10 by T.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Every single employee I spoke with was Super nice. I needed an oil change but didn’t have an appt because I travel all over and never know where I will be until the night before or how long I will be there. They worked me in with a smile.

Report a concern   March 28, 2026 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Process was quick, and experience was a pleasure.
Report a concern   March 28, 2026 — Rated 10 out of 10 by F.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good quick friendly service in the car wash was great too
Report a concern   March 28, 2026 — Rated 10 out of 10 by N.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make an appointment. Prompt service.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good communication
Nice selection
Interested in earning my business
Nice showroom

Report a concern   March 28, 2026 — Rated 10 out of 10 by Donna King Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I love my Nissan Rogue and
Customer Service was excellent.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S. Don Franklin Ford - Service
What do you like about our products and services?

Understanding my issues, explanation of service options, emphasis on providing good customer care.
Report a concern   March 28, 2026 — Rated 10 out of 10 by G.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fast services and everyone is so friendly I bought my suv new from a dealership in Tennessee and have had it serviced here at your store ever sense I wouldn’t take my vehicle anywhere else 😀
Report a concern   March 28, 2026 — Rated 10 out of 10 by Laurie Roop Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Wasn’t sure what i wanted but knew I needed 8 seats.
Your salesman was so patient and helped me find the perfect vehicle for my family.

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

People treat you with respect and on a personal level

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Workers are friendly and explains everything before working on vehicle.
Report a concern   March 28, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people are very nice and it was a smooth experience. Very happy.
Report a concern   March 28, 2026 — Rated 10 out of 10 by M.T. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen Owens, Dawson and Cody are TERRIFIC!! Have always had exceptional service with Don Franklin and Nissan products.

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very kind and friendly place to do business. Very professional.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Service from Jennifer and the whole crew.

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Wwuick response
Report a concern   March 28, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prices are reasonable. At least the work I’ve had done on my vehicle so far has been.

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very responsive and do a great job on repairs.

Report a concern   March 28, 2026 — Rated 9 out of 10 by M.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Love the Lincoln Nautilus and service was very good also.
Report a concern   March 28, 2026 — Rated 10 out of 10 by M.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone very friendly. Kevin Britt our salesman’s was great to work with.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Brenda Cable Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The customer service staff members were
wonderful, and the battery replacement was done in a timely manner.
Report a concern   March 28, 2026 — Rated 10 out of 10 by W.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Product is limited. Services are excellent


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