Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 19, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always liked Nissan vehicles. I actually owned two different Altima’s over the years. Colleen was amazing.

Report a concern   January 19, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great staff and I love Kia in general

Report a concern   January 19, 2026 — Rated 10 out of 10 by Douglas Kennedy Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional, polite,

Report a concern   January 19, 2026 — Rated 10 out of 10 by Richard Oakes Don Franklin London Ford - Service
What do you like about our products and services?

Been good service over the years bought four cars there

Report a concern   January 19, 2026 — Rated 10 out of 10 by J.W.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast friendly service. Staff is very knowledgeable and has great communication.

Report a concern   January 19, 2026 — Rated 10 out of 10 by Greg Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, trustworthy, reliable!

Report a concern   January 19, 2026 — Rated 10 out of 10 by C.L. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very friendly staff and treat you like family. They don't treat you like number.

Report a concern   January 19, 2026 — Rated 10 out of 10 by R.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Your service was awsome and the your staff was realy friendly love the attitude that everyone one has you got a great team working for you

Report a concern   January 19, 2026 — Rated 10 out of 10 by Alvin Gifford Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   January 19, 2026 — Rated 10 out of 10 by T.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You all are very nice to people thank you

Report a concern   January 19, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good staff and clean waiting area

Report a concern   January 18, 2026 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Personal care and professional relationship the staff has for everyone

Report a concern   January 18, 2026 — Rated 10 out of 10 by T.C. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Greg Lewis was a excellent salesman.
He went above and beyond to assure that the purchase that I made was right for me .
He went over the car with a thorough explanation about the extras that one needed to know.
Very satisfied customer here.

Report a concern   January 17, 2026 — Rated 10 out of 10 by K.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service crew is awesome and Barbara always goes out of her way to give great customer service!

Report a concern   January 17, 2026 — Rated 9 out of 10 by Betty Bernardi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I didn’t have to wait long. I think they did a good job. They had a quiet place where I studied. They were very courteous. They told me what I needed and what I was going to need in the future.

Report a concern   January 16, 2026 — Rated 10 out of 10 by B.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I’ve never had a problem with it

Report a concern   January 15, 2026 — Rated 10 out of 10 by Janet Mccain Don Franklin Ford - Service
What do you like about our products and services?

Everyone from top to bottom is kind courteous friendly and helpful. The work is highly professional and complete. I really have nothing but praise for the personnel and operation of this business. I recommended highly to anyone and everyone looking for automobile expertise.

Report a concern   January 15, 2026 — Rated 10 out of 10 by P.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Very efficient and very good at explaining things to me about my vehicle so that I can understand.

Report a concern   January 15, 2026 — Rated 10 out of 10 by R.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I purchased my first Hyundai in March, 2025, and have only been in for three service visits so far. I am impressed, not only with the car, but also with your facility and your service team, and look forward to coming back.

Report a concern   January 15, 2026 — Rated 10 out of 10 by Krista Mullins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   January 15, 2026 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The fact I get to talk to a real person when I call and also how fast the service is

Report a concern   January 15, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service writer was very good and personable.

Report a concern   January 15, 2026 — Rated 10 out of 10 by Lynn Fisher Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Staff is vey helpful and friendly.

Report a concern   January 15, 2026 — Rated 10 out of 10 by Steven Griffey Don Franklin Lexington GM Service Department
What do you like about our products and services?

Reasonable and fair

Report a concern   January 15, 2026 — Rated 10 out of 10 by L.A. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Professional salesman

Report a concern   January 15, 2026 — Rated 10 out of 10 by K.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Professional, reasonable pricing on oil change and vehicle servicing, conveniently located.

Report a concern   January 15, 2026 — Rated 10 out of 10 by L.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were easy to use and talk to.

Report a concern   January 15, 2026 — Rated 10 out of 10 by T.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Both good but the problem with my vehicle should have been corrected in the inspection before it was sold cost me a new customer over $500 for the tire replacement due to the vehicle being so far out of alignment and I did ask if it had been inspected before I bought it.

Report a concern   January 15, 2026 — Rated 10 out of 10 by P.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very clean and prompt service.

Report a concern   January 15, 2026 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The buying process was very easy and quick and MJ was great to work with!


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