Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 21, 2026 — Rated 10 out of 10 by E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and efficient!

Report a concern   July 21, 2026 — Rated 9 out of 10 by R.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Just what I needed

Report a concern   July 21, 2026 — Rated 10 out of 10 by Mike Johnston Don Franklin Bardstown - Service
What do you like about our products and services?

Treated me very well.
Great service

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.C. Don Franklin Bardstown - Service
What do you like about our products and services?

The service has always been awesome. Very friendly and quick.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.J. Don Franklin London Ford - Service
What do you like about our products and services?

Service has always been excellent and on time

Report a concern   July 21, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service every time. No long waits, stick to schedule, information about our vehicle is precise and helpful. Friendly and helpful customer support!

Report a concern   July 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is very easy to work with and explain what you can expect from them. The wait time was very short and the price was less than expected

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Staff always does a good job!

Report a concern   July 21, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My service appointment was taken care of way sooner than expected, the advisor was great and the lobby was clean and comfortable. 10/10 experience

Report a concern   July 21, 2026 — Rated 10 out of 10 by D.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick and professional

Report a concern   July 21, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so nice & ready to help in every way

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We like the friendliness, efficiency, honesty, and quality.

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.D. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everything: my salesperson JR was great, the service department is always very helpful and professional.

Report a concern   July 21, 2026 — Rated 10 out of 10 by Angela Tolley Don Franklin Auto
What do you like about our products and services?

Customer service

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

On time service appointments

Report a concern   July 21, 2026 — Rated 10 out of 10 by Walt Deaton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We were provided fast diagnosis service on short notice while traveling. The ultimate repair, major, was completed, as promised, and priced as promised. Service representative Lyle could not have been better to work with, was awesome.

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and reasonably priced

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great folks to deal with.

Report a concern   July 21, 2026 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Staff was very friendly and easy to deal with.

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

I like the way I was treated and you let me use your vehicle while you worked on mine thank you so much.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Reliable and quick to service my needs

Report a concern   July 21, 2026 — Rated 10 out of 10 by M.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast friendly setvice

Report a concern   July 21, 2026 — Rated 10 out of 10 by David Bair Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very thorough and excellent service

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Close to home

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.E. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I had an awesome experience and got what I wanted and I wasn’t there all day. Sasha was amazing and patient. I would definitely send someone to her.

Report a concern   July 21, 2026 — Rated 10 out of 10 by E.E. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always good friendly service. Great place to purchase a vehicle new or used

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Always get good service and usually done quickly. I feel I can trust the people in the service dept

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.P.L.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Best Service Department in town. Barb and her team do a great job!!

Report a concern   July 21, 2026 — Rated 10 out of 10 by Alyssa Haynes Don Franklin Somerset KIA Sales
What do you like about our products and services?

Best place around that works with poor credit. I lo e my new ride they were able to get approved for me.

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.K. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always nice and friendly and helpful with on your vehicle needs.


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