Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.U. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and very helpful, you went above and beyond to help us getting a vehicle

Report a concern   March 28, 2026 — Rated 9 out of 10 by Joseph Barrett Don Franklin Auto
What do you like about our products and services?

I showed up to service without an appointment. Service looked at my car right away, ordered the part and replaced the part as soon as it came in the next week.
Report a concern   March 28, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Our Kona gets really good gas mileage. I like having our oil changed free too.

Report a concern   March 28, 2026 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and reliable!
Report a concern   March 28, 2026 — Rated 10 out of 10 by J.N.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

John was very helpful and great customer service.

Report a concern   March 28, 2026 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was efficient and quick. Waiting area was good, the kids room was especially helpful.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The Seltos is a great vehicle. Love it's features and driveability. The employees are very friendly and helpful and professional.
Report a concern   March 28, 2026 — Rated 9 out of 10 by B.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make appointment in timely way

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.U. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great and fast.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very friendly and helpful staff
Report a concern   March 28, 2026 — Rated 10 out of 10 by W.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always do a professional job. Thanks

Report a concern   March 28, 2026 — Rated 10 out of 10 by E.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

All the cars or trucks have been inspected before selling and if the customer finds anything wrong with it they will take care of it

Report a concern   March 28, 2026 — Rated 10 out of 10 by Vanessa Poynter Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very helpful and knowledgeable service employees! Always so accommodating with fast reliable service!

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Barbara was exceptional. Helped me and answered all my questions, very satisfied with my service.

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Being on time with service.
Report a concern   March 28, 2026 — Rated 10 out of 10 by J.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything hpof
Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courtesy, of staff and speed of service

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone's always nice and polite
Report a concern   March 28, 2026 — Rated 10 out of 10 by Elaine Salyers Don Franklin Somerset KIA Service
What do you like about our products and services?

Your team is awesome.
Report a concern   March 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Ford - Service
What do you like about our products and services?

I’m appreciative that you will do pickup
Report a concern   March 28, 2026 — Rated 10 out of 10 by John Howard Don Franklin London Ford - Service
What do you like about our products and services?

They are very professional and always do everything I ask. If I have questions, which I usually do, they techs do the best they can to answer them.
Report a concern   March 28, 2026 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, service is great

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Not pushy.
Report a concern   March 28, 2026 — Rated 9 out of 10 by Ken Hale Don Franklin Ford - Service
What do you like about our products and services?

Service is
Prompt and the facility is top notch . The service team has always been accommodating and professional.
Report a concern   March 28, 2026 — Rated 10 out of 10 by Stephanie Johnson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly and very helpful!
Report a concern   March 28, 2026 — Rated 10 out of 10 by R.D. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Inventory
Could be more but you have some

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have never had any problems. I’ve heard other people say that they’ve had problems but personally, I’ve not experienced any yet. Thank you.
Report a concern   March 28, 2026 — Rated 10 out of 10 by Joseph Rains Don Franklin Burkesville Service Department
What do you like about our products and services?

Always quick and friendly, the staff is amazing! Would recommend anyone to go there!
Report a concern   March 28, 2026 — Rated 10 out of 10 by David Costello Don Franklin Bardstown - Service
What do you like about our products and services?

My experience there was very good. The service was quick and reasonably priced. The people were professional and courteous. Thank you folks at Don Franklin!


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