Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 25, 2026 — Rated 10 out of 10 by Linda Gribbins Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department (Gary and his guys on the hill) are great. They are very patient and answer all my questions. They never hesitate to help out. I appreciate them greatly.

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nissan Frontier #1 Franklin Nissan Somerset #1

Report a concern   September 25, 2026 — Rated 10 out of 10 by A.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Love getting coupons.

Report a concern   September 25, 2026 — Rated 10 out of 10 by H.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Your service rep Zach was extremely helpful.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Wesley Cornett Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Have the best customer service, always personalized and can always take care of the issue or service

Report a concern   September 25, 2026 — Rated 9 out of 10 by R.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like the warranty on the vehicle. The service department does an excellent job.

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

We had to bring my wife car in for repairs and they made it like new. Great job

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.W. Don Franklin Auto
What do you like about our products and services?

Your service department is excellent and listens to the customer.

My husband loves the GMC products and bought his 2016 Sierra from Adams!

Report a concern   September 25, 2026 — Rated 10 out of 10 by Ginny Faulkner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get an appointment. Work done quickly and efficiently. Only delay was it took 3 days to get my tires in.

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

I feel like the products available are very good quality vehicles, the people have always been polite and helpful, and the service department has been easy to work with.

Report a concern   September 25, 2026 — Rated 9 out of 10 by Carolyn Vance Don Franklin Bardstown - Service
What do you like about our products and services?

The ease of getting in in a timely manner.

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray was very welcoming and professional. Murano has good mix of features, well designed dashboard and notably comfortable seats.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Sandra Reid Don Franklin London Ford - Service
What do you like about our products and services?

Service is quick and it’s local

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.E.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service is always very helpful and friendly.

Report a concern   September 25, 2026 — Rated 9 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get an appointment and doesn’t take your entire day for regular maintenance work.

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and Courteous

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   September 25, 2026 — Rated 10 out of 10 by Jamie Lowery Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’ve had a Kia for several years. I returned because Brandon Record was straight up and honest. I had a 2021 Selots and loved it! I traded for a 2027 Seltos and I’m quite impressed with the upgrades.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Sue Wheatley Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, efficient and trustworthy!

Report a concern   September 25, 2026 — Rated 10 out of 10 by Elizabeth Cox Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick and convenient.

Report a concern   September 25, 2026 — Rated 10 out of 10 by K.P. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Great team. Quickly repaired my vehicle.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Freddie Maynard Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast, courtesy and friendly.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Mary Allen Don Franklin Monticello Sales
What do you like about our products and services?

Everyone was really nice and service was great

Report a concern   September 25, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Those cars are exceptional but a little out of my price range.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Ronda Chrosniak Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly staff showed me everything answered any question I had I would definitely send someone there and recommend him to them

Report a concern   September 25, 2026 — Rated 10 out of 10 by Mia Dogey Logo Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone is very nice and willing to help

Report a concern   September 25, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Everything was explained properly

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always able to get in for service within a reasonable time. Service doesn’t usually take too long. People are really friendly.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Austin Rains Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Josh is great, he let me look at the car for aslong as I wanted, didn’t over pressure like a lot of salesman, filled the tank up and dropped it off to my house while I was at work!! Highly recommend!


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