Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 23, 2026 — Rated 10 out of 10 by M.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very precise

Report a concern   July 23, 2026 — Rated 9 out of 10 by C.N. Don Franklin Bardstown - Service
What do you like about our products and services?

The work you guys did, seems to have my vehicle running great, as of now!!

Report a concern   July 23, 2026 — Rated 10 out of 10 by W.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everyone in th service department was very friendly. I was in and out with my oil change and tire rotation!

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Longtime Hyundai owner. Great customer service.

Report a concern   July 23, 2026 — Rated 10 out of 10 by L.J. Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin service was fast and friendly with answering questions about the service process.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Billy Mann Don Franklin Ford - Service
What do you like about our products and services?

The services personnel were very friendly and helpful. Great experience.

Report a concern   July 23, 2026 — Rated 10 out of 10 by W.E. Don Franklin Ford - Service
What do you like about our products and services?

Convenience

Report a concern   July 23, 2026 — Rated 9 out of 10 by M.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Not much at this time
Since Inhave. Web trying to purchase a Teala and ca not get a response ae

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Professional and knowledgeable staff.

Report a concern   July 23, 2026 — Rated 10 out of 10 by M.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is so friendly. I am an elderly lady 83 years old. They always show so much respect for old people. The last five cars that I have bought came from Franklin.

Report a concern   July 23, 2026 — Rated 9 out of 10 by R.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Service is usually pretty fast !

Report a concern   July 23, 2026 — Rated 10 out of 10 by Jackie Penick Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service was fast and the technicians and the employees I had contact with were very nice and had lots of knowledge about my vehicle and the services I was receiving.

Report a concern   July 23, 2026 — Rated 9 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly employees.

Report a concern   July 23, 2026 — Rated 10 out of 10 by William Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff is friendly and way to work with.
Service and parts department does an excellent job.

Wayne Harrison

Report a concern   July 23, 2026 — Rated 9 out of 10 by G.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

That you have coupons for people to use. And the service is a reasonable amount of time.

Report a concern   July 23, 2026 — Rated 10 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Clean and professional.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Terry Sizemore Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly courteous service

Report a concern   July 23, 2026 — Rated 10 out of 10 by Patrick Murphy Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They went above and beyond to take care of me on every aspect of the purchase.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have purchased countless vehicles from the Somerset location would have this time, but he didn’t have any that fit the description of what I’m looking for. Mike is supposed to be searching to find one.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Josh Tolar Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Alex and Dawson are the best

Report a concern   July 23, 2026 — Rated 10 out of 10 by P.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

That they really help you get what you won’t if they don’t have it they we’ll find it from another lot and bring it to you

Report a concern   July 22, 2026 — Rated 10 out of 10 by V.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good service

Report a concern   July 22, 2026 — Rated 10 out of 10 by Glenda Wilson Don Franklin Somerset KIA Service
What do you like about our products and services?

very kind and helpful

Report a concern   July 22, 2026 — Rated 10 out of 10 by William Grant Don Franklin Columbia Nissan Service
What do you like about our products and services?

treat's u as old friends.

Report a concern   July 22, 2026 — Rated 10 out of 10 by Frankie Hill Don Franklin Somerset GM Service Department
What do you like about our products and services?

How fast you get repairs done

Report a concern   July 22, 2026 — Rated 10 out of 10 by Sharon Hayes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve been purchasing vehicles from Don Franklin since 2015 and have never been disappointed

Report a concern   July 22, 2026 — Rated 10 out of 10 by A.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very friendly service. Went above and beyond.

Report a concern   July 22, 2026 — Rated 10 out of 10 by Terry Partin Don Franklin Ford - Service
What do you like about our products and services?

Honesty, dependability, integrity and attention to detail keep me coming back year after year. The service is second to none.

Report a concern   July 22, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

The car options are plenty and the customer service is always top tier. The reps do their best to work with you at what ever financial level your on. I've bought 2 cars from them and have referred family and strangers to them. This is phenomenal business l.

Report a concern   July 22, 2026 — Rated 10 out of 10 by V.C. Don Franklin London Ford - Service
What do you like about our products and services?

They work to help with your problems. They check everything out without having a long wait


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