Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 21, 2026 — Rated 9 out of 10 by D.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great car, quick service

Report a concern   January 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Vehicles, service department & Jeremiah Perkins in sales

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and fast service. They explain everything about what they have done on your car before you check out.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Darrion Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great staff!

Report a concern   January 21, 2026 — Rated 10 out of 10 by Stacey Stone Don Franklin Bardstown - Service
What do you like about our products and services?

Text message alerts

Report a concern   January 21, 2026 — Rated 10 out of 10 by R.S. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Not pushy, but very helpful and polite

Report a concern   January 21, 2026 — Rated 9 out of 10 by S.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service Department is really good to work with.

Report a concern   January 21, 2026 — Rated 10 out of 10 by W.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Chevrolet’s it’s only thing I’ve ever had. I had one Dodge

Report a concern   January 20, 2026 — Rated 10 out of 10 by C.M.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Meet there appointments on time and employees are very helpful and friendly

Report a concern   January 20, 2026 — Rated 10 out of 10 by E.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great and friendly service. Everything was smooth and exactly like i was told it would be. This was my first time there in 18 years but it won't be my last.

Report a concern   January 20, 2026 — Rated 9 out of 10 by R.B. Don Franklin Ford - Service
What do you like about our products and services?

Very good looked at my truck and didn’t need any appointment thank you very much

Report a concern   January 20, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Ford - Service
What do you like about our products and services?

Great place for auto service. Friendly and helpful

Report a concern   January 20, 2026 — Rated 10 out of 10 by Darla Napier Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your staff is great they are so friendly and helpful

Report a concern   January 20, 2026 — Rated 10 out of 10 by Joseph Harrison Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

My salesperson Adam was excellent. He helped me every way possible during my purchase. I live in Asheville, North Carolina and he helped me with the purchase of a Mercedes from your dealership and arranging for the delivery. I am so pleased. I had the pleasure of interacting with him. Please thank Adam for me. Joe Harrison.

Report a concern   January 20, 2026 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Service
What do you like about our products and services?

The service department is absolutely WONDERFULL

Report a concern   January 20, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is knowledgeable and I had a pleasant experience.

Report a concern   January 20, 2026 — Rated 10 out of 10 by P.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional people

Report a concern   January 20, 2026 — Rated 10 out of 10 by Karuna Dangol Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service appointment available and perfect maintenance!!!

Report a concern   January 20, 2026 — Rated 10 out of 10 by Mark Ackermann Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly service.
Really took care of me.

Report a concern   January 20, 2026 — Rated 10 out of 10 by James Hodges Don Franklin Bardstown - Service
What do you like about our products and services?

While in a vacation in Bardstown, KY our 2020 Silverado 1500 Duramax suffered a catastrophic transmission failure. We were stranded and needed to get back home to GA. Then we met Lauren. She checked our vehicle I. And assured us that they would take care of the problem. Lauren provided a ride to the rental car location. She kept us informed and handled the warranty for the repairs. They even performed a maintenance issue and save me thousands. I wish we were closer so I could do all my auto business with Don Franklin from new purchase to repairs! Jim and Laurie Hodges Hartwell, GA

Report a concern   January 20, 2026 — Rated 10 out of 10 by T.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly Service Department! Always make recommendations for services needed, never pushy.

Report a concern   January 20, 2026 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and helpful

Report a concern   January 20, 2026 — Rated 10 out of 10 by Shirley Sharp Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   January 20, 2026 — Rated 10 out of 10 by Sonya Begley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is wonderful! Work is completed quickly and correctly. It’s easy to get an appointment that works with my schedule.

Report a concern   January 20, 2026 — Rated 10 out of 10 by John Friend Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great customer service. Easy to purchase our vehicles. Robin Jones is the best!

Report a concern   January 20, 2026 — Rated 9 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly salesman and good products as well as service department.

Report a concern   January 20, 2026 — Rated 9 out of 10 by D.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good customer service, knowledgeable service department and great communications.

Report a concern   January 20, 2026 — Rated 10 out of 10 by Lisa Terrill Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and efficient

Report a concern   January 20, 2026 — Rated 10 out of 10 by K.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service

Report a concern   January 20, 2026 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional


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