Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 6, 2026 — Rated 10 out of 10 by John Webb Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was very nice and professional. I was checked in 2 or 3 times while there. They went out of their way to be helpful. One of the best service experiences I’ve ever had at a dealership.

Report a concern   March 6, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Professionalism and knowledge

Report a concern   March 6, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and good work and politeness

Report a concern   March 6, 2026 — Rated 10 out of 10 by Jenifer Leach Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, efficient, and kind.

Report a concern   March 6, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department needs better employees that actually love their job.

Report a concern   March 6, 2026 — Rated 10 out of 10 by D.S. Don Franklin Monticello Service
What do you like about our products and services?

Great service friendly people

Report a concern   March 6, 2026 — Rated 10 out of 10 by Addison Horton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is always honest and willing to help us find the perfect vehicle for us.

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.C. Don Franklin Auto
What do you like about our products and services?

Quick and easy to get an appointment scheduled around my time frame. One 3 minute phone call and I was good to go.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Kimberly Patterson Don Franklin Ford - Service
What do you like about our products and services?

The guys in Columbia Ky always gets me in so fast when I call to schedule an oil change, we love these guys .

Report a concern   March 6, 2026 — Rated 9 out of 10 by S.P. Don Franklin Monticello Service
What do you like about our products and services?

Convenient

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

ease of use

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.N. Don Franklin Ford - Service
What do you like about our products and services?

I like ford trucks but I drive a dodge

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly folks, treat you like family.

Report a concern   March 6, 2026 — Rated 10 out of 10 by M.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Excellent service good prices. Excellent knowledge staff. Good problem solvers. Technology knowledge great

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people

Report a concern   March 6, 2026 — Rated 10 out of 10 by Matt Gould Don Franklin Ford - Service
What do you like about our products and services?

Quick service. Had a 2 o'clock appointment and work was started at 2. Can't ask for more than that.

Report a concern   March 6, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get in and out

Report a concern   March 6, 2026 — Rated 10 out of 10 by Cody Mattingly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   March 6, 2026 — Rated 10 out of 10 by Orien W Yates Don Franklin Bardstown - Service
What do you like about our products and services?

Satisfied with the friendly device and atmosphere

Report a concern   March 6, 2026 — Rated 10 out of 10 by W.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great job and thanks for your help with the car today

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly

Report a concern   March 6, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The guys were friendly and helpful.

Report a concern   March 6, 2026 — Rated 10 out of 10 by P.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service and personnel are always great

Report a concern   March 6, 2026 — Rated 10 out of 10 by Emily Combs Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service, friendly staff!

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great product excellent service

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.F. Don Franklin Auto
What do you like about our products and services?

Your service department is very efficient. They are very nice to work with.

Report a concern   March 6, 2026 — Rated 10 out of 10 by D.N. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The people. They are great!

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick friendly service

Report a concern   March 6, 2026 — Rated 10 out of 10 by D.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I was treated with the utmost respect and received great care.

Report a concern   March 6, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The staff were very helpful and fixed my car for a good price.


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