Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 21, 2026 — Rated 10 out of 10 by Alyssa Haynes Don Franklin Somerset KIA Sales
What do you like about our products and services?

Best place around that works with poor credit. I lo e my new ride they were able to get approved for me.

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.K. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always nice and friendly and helpful with on your vehicle needs.

Report a concern   July 21, 2026 — Rated 10 out of 10 by Sally Siler Don Franklin London Ford - Service
What do you like about our products and services?

The team is always friendly, knowledgeable and make my appointments quick and easy

Report a concern   July 21, 2026 — Rated 10 out of 10 by M.W. Don Franklin London Ford - Service
What do you like about our products and services?

I was able to get an appointment when I needed it.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast & efficient service. In/out within an hour in last service

Report a concern   July 21, 2026 — Rated 10 out of 10 by Catherine Mattingly Don Franklin Campbellsville Service Department
What do you like about our products and services?

I went in for an oil change. The men at the desk were very attentive and friendly. The service was completed in the expected time and details were reviewed once complete. Great experience!!

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Service is performed quickly

Report a concern   July 21, 2026 — Rated 10 out of 10 by V.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service manager was great.

Report a concern   July 20, 2026 — Rated 10 out of 10 by Larry Hopkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This makes the 2nd vehicle I have bought there there. Tracy Whitaker is a really nice guy very helpful I would consider buying again in the future I like the Chevy and Ram products haven’t had to use the service dept I hope I don’t have to

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen was incredibly helpful and great to deal with. A smart female in that area is priceless, give Jen a raise!

Report a concern   July 20, 2026 — Rated 10 out of 10 by B.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service. Good results.

Report a concern   July 20, 2026 — Rated 9 out of 10 by Sarah Libby Don Franklin Bardstown - Service
What do you like about our products and services?

They are prompt and they keep me informed while they have my vehicle.

Report a concern   July 20, 2026 — Rated 10 out of 10 by B.D. Don Franklin London Ford - Service
What do you like about our products and services?

Your service dept has always been excellent to me!

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to home and very helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by Anthony Cruse Don Franklin London Ford - Service
What do you like about our products and services?

Like the way they handle everything and the Lady that you pay is really nice

Report a concern   July 20, 2026 — Rated 10 out of 10 by L.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The customer service in the parts and service department is wonderful! Always happy with them.

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very good

Report a concern   July 20, 2026 — Rated 10 out of 10 by Jane Hardwick Don Franklin Columbia Nissan Service
What do you like about our products and services?

Prompt, friendly, courteous service, very nice to deal with!

Report a concern   July 20, 2026 — Rated 10 out of 10 by E.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick service, super friendly and knowledgeable staff

Report a concern   July 20, 2026 — Rated 10 out of 10 by Glenn Wilson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer Service

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good quality and great service

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.E. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everything!!!

Report a concern   July 20, 2026 — Rated 10 out of 10 by Teresa Norman Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always have great service and staff is always very polite and helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by H.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service person explained the issue to me and fixed it in a timely manner. Much appreciated. Would definitely recommend.

Report a concern   July 20, 2026 — Rated 10 out of 10 by D.V. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Nice people and informative about my vehicle

Report a concern   July 20, 2026 — Rated 9 out of 10 by R.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service

Report a concern   July 20, 2026 — Rated 9 out of 10 by B.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything was ok

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Always very nice and helpful when I need anything

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good products and good service! Have oil change there and get tires there and then have them balanced and rotate there! Always get good service.

Report a concern   July 20, 2026 — Rated 10 out of 10 by V.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service, friendly people.


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