Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 28, 2026 — Rated 10 out of 10 by Dennis Heimbach Don Franklin Bardstown - Service
What do you like about our products and services?

Quick service

Report a concern   March 28, 2026 — Rated 10 out of 10 by A.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very good

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.G. Don Franklin London Ford - Service
What do you like about our products and services?

The works. They ck everything thst needs to be cked and informs me if I have a problem

Report a concern   March 28, 2026 — Rated 10 out of 10 by Robert Fields Don Franklin London Ford - Service
What do you like about our products and services?

I really love the staff there. Jake Stines is one of the best service reps in the business.The service manager Robbie is also incredible.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Fair and honest

Report a concern   March 27, 2026 — Rated 10 out of 10 by W.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are professional, competent, and customer friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly service as always

Report a concern   March 27, 2026 — Rated 9 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service. Comfortable waiting area. Pretty easy to set up appointment.

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.B. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Found exactly what I was looking for online and when I came in person everyone was very easy to deal with. No pressure and good information. Nice vehicles

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It is fast and efficient. The only thing I didn’t like was I didn’t get my discount. He forgot to take it off my ticket. Said he had put the amount in and couldn’t go back and change it. But everyone is always nice and helpful. Thank you!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Been coming there for years

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jack Hutcheson Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Another job well done

Report a concern   March 27, 2026 — Rated 10 out of 10 by H.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very reliable and trustworthy to work with

Report a concern   March 27, 2026 — Rated 10 out of 10 by E.S.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good service

Report a concern   March 27, 2026 — Rated 10 out of 10 by E.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great Customer service

Report a concern   March 27, 2026 — Rated 9 out of 10 by F.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Easy deal, no big issue. Pretty straight forward.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Do not have any problems with the friendly service that I get.

Report a concern   March 27, 2026 — Rated 10 out of 10 by John Cansler Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great service from their excellent staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.F. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All staff are very helpful. MJ has sold us our last 2 vehicles.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast service,

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything!

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service

Report a concern   March 27, 2026 — Rated 10 out of 10 by Debbie Collins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love the look of the Genesis cars.
I appreciated the time that Kanon the salesman and Trevor the manager took to explain things to me but mostly I appreciated their honesty. I am sorry that we couldn't work out a deal but I totally understand that financially it wouldn't have been the best thing for me to do at this time. This is by far one of the best car dealerships I have been to!!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Thomas Prewitt Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Felis Ramirez Don Franklin London Ford - Service
What do you like about our products and services?

Excellent

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.C. Don Franklin Monticello Service
What do you like about our products and services?

Friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and professional.
Thank you, Ron always 5 star service!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Helpful friendly service. Love the vehicle .

Report a concern   March 27, 2026 — Rated 10 out of 10 by Cathie Persinger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer always answers my questions and concerns
She lets me know what to expect at my next service time.
Always friendly customer service.


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