Customer Testimonials
Service is great as are the service team. My windshield that has hairline cracks that have been there for some time now about a year and it’s a 2024 I bought new. Ford says something hit it. I little hard to believe since it’s on the inside and it’s only the inside layer. I’ve bought four new f150’s in the last few years but I won’t be buying another one.
Professional knowledgeable courteous personnel!
Derrick and the service team, esp.Derrick, got me in and out very quickly and saved me money by using only one of the two parts they thought I needed and saved me $40! Honesty and intregrity on full display! Thanks for a great job!!
Quality service, knowledgeable people.
Customer care
Everything
I like my 2025 Sentra.
The charge was transparent; the service was professional; the customer waiting area was comfortable.
All the vehicles are really sharp and comes in a variety of colors. The service department are reliable and always friendly and eager to help you
It was an easy and pleasurable experience.
Great work and AWESOME Service
Great product cts and service there after.
Reliability
The service is taken care of on time and pretty quickly.
Super fast service in the Jeep service department
The person who waited on me was the best customer service. She gave great advice.
Take care of your needs
Great place to come! Always top notch customer service, and professional mechanics!
Friendly and helpful
friendly folks always make memorable eaperiences...so i will keep returning!!
Very nice and quick
Friendly service. Courteous sales representatives pick up and delivery
Professional and friendly.
I and my wife cannot be any more happier with the service and the attention to detail that we get from everyone on our two cars we would very very highly recommend Don Franklin is a number one dealer that we’ve ever dealt with and all of our years we are 125% satisfied with ever aspect from sale management and service with the manager Trevor and my salesman Kanon are the best I’ve ever dealt with ever and I’m 82 years old. I’ve had many cars. It has been a pleasure to work with them and I will definitely buy any future cars only from you all certified.
Always courteous and do a great job
Simple easy process getting service. Wonderful new Genesis facility. Dan was awesome to work with too!
Name removed
Service is efficient and staff are courteous and give you information on how long service will take
We like our car we purchased from Don Franklin -never had a KIA before
Fast and easy
Good service, friendly staff.
The buying process was very easy and quick and MJ was great to work with!