Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.N. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The product was what I wanted-/Good quality with comfort and dependability. The salesman seemed to understand what I wanted. He was very patient and did not pressure me. He explained things well and told me the final cost. He offered to help me later and actually did that on another day. I enjoyed talking with him too.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Very helpful with everything and quick on oil changes

Report a concern   March 27, 2026 — Rated 10 out of 10 by Cindy Long Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Check in was real smooth, waiting wasn’t that long and everybody was very friendly. i’ll definitely be back.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Lorrene Rawlins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and attentive service. Always a pleasure to deal with

Report a concern   March 27, 2026 — Rated 10 out of 10 by V.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very print with the service. Very friendly crew of people!

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.W. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Well appointed Outlander. Price point
10-12K lower than Toyota. My salesman Chris Reynolds, was great to work with.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dyllan was super friendly and helped my find exactly what I wanted at a price I could afford.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Nancy Lyons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, easy appointment and friendly service staff!

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service, friendly people.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kevin Begley Don Franklin Bardstown - Service
What do you like about our products and services?

Best service ever

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.N. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I’ve always gotten good parts and good service

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy appointment. Courteous Service. And Quick in and out!

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.M. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Salesmen are very helpful and do not pressure you into buying. They go out of their way to make sure you're satisfied.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.E. Don Franklin Russell Springs Service
What do you like about our products and services?

very good customer service

Report a concern   March 27, 2026 — Rated 10 out of 10 by Wilbert Edwards Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very happy with my GMC Canyon and service just takes excessive time to get in for routine service

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very efficient, professional, answered all my questions and had part on hand that needed to be replaced.

Report a concern   March 27, 2026 — Rated 10 out of 10 by P.D. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Fast and friendly service. No BS!!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Blaine Atkins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service was great!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jessica Stinson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service, quality.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Connie Duvall Don Franklin Burkesville Service Department
What do you like about our products and services?

Very efficient and professional

Report a concern   March 27, 2026 — Rated 10 out of 10 by Peggy Raikes Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kathy Young Don Franklin Somerset KIA Sales
What do you like about our products and services?

All

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.N. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Attention to personal service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.G. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Noah is one of the best salesman he has a heart of gold. He cares about his customers. I absolutely love my purchase.

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The process of purchasing a new vehicle can be very stressful but I was treated fairly and with kindness as well as respect. Thank you!

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer service and used market

Report a concern   March 27, 2026 — Rated 10 out of 10 by Robert Stith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice shop, nice staff. Very happy,

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like Hyundai, Kia and Ram vehicles. So far service has been quick, efficient, knowledgeable and very nice waiting areas. Lol, these things along with sales staff my husband and I have dealt with have led to more than one vehicle purchased.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everything

Report a concern   March 27, 2026 — Rated 10 out of 10 by V.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff


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