Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The atmosphere when you walk in is great! Makes you feel like you’re part of a family! Kyree in sales and Zack in service are great!

Report a concern   March 9, 2026 — Rated 10 out of 10 by T.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and knowledgeable employees

Report a concern   March 9, 2026 — Rated 10 out of 10 by Sandy Hickman Don Franklin London Ford - Service
What do you like about our products and services?

Customer service it top notch! Always friendly! Greets you like family.. I drive over an hour to come there and it's worth the drive..

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service, everyone was super friendly, waiting area is nice and very quick service!

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Bought a new car and had great service

Report a concern   March 9, 2026 — Rated 10 out of 10 by Leah Berry Don Franklin Campbellsville Sales Department
What do you like about our products and services?

The staff was absolutely amazing to work with. Kind and compassionate about everything! We will be back!

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

You can always get my car in when I call

Report a concern   March 9, 2026 — Rated 10 out of 10 by Jayda Hamilton Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was a super easy and quick process, and the salesman, Bryson, was extremely helpful.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Christine Deaton Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin listened to what I wanted and was most important to me, including the payment. He worked to get the payments where I wanted them. Easiest car buying experience. Highly recommend.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Reasonable prices on vehicles and very friendly and helpful staff

Report a concern   March 9, 2026 — Rated 9 out of 10 by S.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good vehicles, well kept show room

Report a concern   March 9, 2026 — Rated 10 out of 10 by Joseph Ryan Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly staff and very helpful sales people

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You have a great staff that is great to work with all around.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Kimberly Heady Don Franklin Somerset KIA Sales
What do you like about our products and services?

I travel 2 hours from my home to do business at the Somerset dealership. Brian Nichols is the best salesman ever. Everyone there is so friendly. I have

Report a concern   March 9, 2026 — Rated 10 out of 10 by V.E. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Prices/deals

Report a concern   March 9, 2026 — Rated 9 out of 10 by J.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule and service is done in a timely manner.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Randall Moore Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Cat was very knowledgeable about the GMC Sierra! Great buying experience.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Professional and knowledgeable Sales Representatives. Outstanding product!! Process is seamless and thorough.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Rebecca Lyon Don Franklin Bardstown - Service
What do you like about our products and services?

You are prompt with getting products in and convenient with scheduling appointments. There is also great customer service. We live in Radcliff but we will continue coming to Bardstown for vehicle services.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Good service. Talk to a person

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Honest, no pressure sales. Quality vehicles. Great offers on warranty

Report a concern   March 9, 2026 — Rated 10 out of 10 by Allyson Ross Don Franklin CDJRF Sales Department
What do you like about our products and services?

What is great about Don Franklin Group? The people. I am a returning customer and I have always been made to feel like I’m part of the family at any of the dealerships. You just do not find that very often. I will always be a loyal customer.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Courtney Hoskins Don Franklin Somerset KIA Service
What do you like about our products and services?

I love how friendly everyone is! Even if there's a wait time, everyone is great and the environment is comfortable.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Dustin Reid Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I enjoy working with Tanner! His no pressure sales, he is always nice and professional and will always take the time to ensure his customers are taken care of! Thank you Tanner! I may be able to find a cheaper car but I won’t find a better salesman to work with.

Report a concern   March 9, 2026 — Rated 10 out of 10 by B.D. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Purchased a newer vehicle from your Corbin, KY location. Excellent service with the purchase. Had a few things fixed on it and the service dept was on it.

Extremely satisfied customer and would highly recommend!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Della Ridner Don Franklin CDJRF Sales Department
What do you like about our products and services?

friendly service took time to show me the cars went over. about the cars? And found me a deal in my price range.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

The professional services and reasonable prices

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast service and reliability

Report a concern   March 9, 2026 — Rated 10 out of 10 by F.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy, from scheduling appointment to out the door!

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very good service!


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