Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Clean courteous service

Report a concern   July 17, 2026 — Rated 10 out of 10 by L.L.F.L. Don Franklin London Ford - Service
What do you like about our products and services?

The salesman Maxx was easy to work with

Report a concern   July 17, 2026 — Rated 10 out of 10 by Diana Sick Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Genesis is a beautiful car. Kanin is a good salesman. I learned a lot but I de used to buy a BMW X5 hybrid
Report a concern   July 17, 2026 — Rated 10 out of 10 by K.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Trustworthy. And great service/maintenance.
Report a concern   July 17, 2026 — Rated 10 out of 10 by Brandi Oie Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie was very understanding and helpful

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.D. Don Franklin Ford - Service
What do you like about our products and services?

The service is always great. The employees are friendly and helpful.
Report a concern   July 17, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was fantastic! Great customer service
Report a concern   July 17, 2026 — Rated 10 out of 10 by C.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I’ve purchased several vehicles here and always got great service

Report a concern   July 17, 2026 — Rated 10 out of 10 by Roger Ross Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Raleigh was the nicest most patient salesman we have ever had. If you need a patient and knowledgeable salesman ask for him
Report a concern   July 17, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Am greatly appreciative of the service preformed on my truck. Thanks to Josiah for what he did.
Report a concern   July 17, 2026 — Rated 9 out of 10 by V.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly helpful people and service

Report a concern   July 17, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

#
Report a concern   July 17, 2026 — Rated 9 out of 10 by James Lee Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service by everyone involved in our interaction. Special shout out to Misty!

Report a concern   July 17, 2026 — Rated 9 out of 10 by D.E. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast friendly service
Report a concern   July 17, 2026 — Rated 10 out of 10 by E.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good people assisting the appointments
Report a concern   July 17, 2026 — Rated 9 out of 10 by M.K. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very helpful and very fast to set up my loan
Report a concern   July 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timline
Report a concern   July 17, 2026 — Rated 9 out of 10 by L.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   July 17, 2026 — Rated 10 out of 10 by Terry Price Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and fast

Report a concern   July 17, 2026 — Rated 10 out of 10 by Tim Miller Don Franklin Campbellsville Service Department
What do you like about our products and services?

I take all of my personal and work vehicles to Gary at Chrysler Dodge service. Always excellent customer service and work has always been done right.

Very professional and honest service center!

Report a concern   July 17, 2026 — Rated 10 out of 10 by M.K. Don Franklin Monticello Service
What do you like about our products and services?

Great staff
Report a concern   July 17, 2026 — Rated 10 out of 10 by E.E. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The way Andra treated us with respect was worth a lot to us. He went above and beyond to make us feel at ease. Very professional. Job well done

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Brother Benny Brown and staff were very knowledgeable, polite, and accommodating to ensure they could assist you in finding the best vehicle to meet your everyday needs for the best prices they can do.

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Nice people no pressure. Cars now days even used cant be bought buy blue collar workers. That's progress

Report a concern   July 17, 2026 — Rated 10 out of 10 by Bhabes Raut Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service fast time punctual also friendly and loyal staff .
Report a concern   July 17, 2026 — Rated 10 out of 10 by Steve Downs Don Franklin Bardstown - Service
What do you like about our products and services?

We had a warranty recall service performed on my wife's GMC. Their service department was very professional very friendly answered all my questions. Parts were ordered and received in 3 days repair was scheduled 2 Days Later. I dropped off the vehicle they gave me a ride back home had the vehicle done the same day. Fast friendly service.
Report a concern   July 17, 2026 — Rated 10 out of 10 by Robin Graham Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The way you all try to make your customers satisfied.
Report a concern   July 17, 2026 — Rated 10 out of 10 by T.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quick and friendly

Report a concern   July 17, 2026 — Rated 10 out of 10 by Faye Kincer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is nice and helpful

Report a concern   July 17, 2026 — Rated 10 out of 10 by Joseph Keblesh Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, helpful and very knowledgeable staff and very competitive pricing. Honest evaluation of service required.

Privacy Policy