Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Burkesville Sales
What do you like about our products and services?

Brenda was very helpful

Report a concern   March 27, 2026 — Rated 9 out of 10 by T.S.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quality of vehicles and no pressure games people.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.M.I. Don Franklin Auto
What do you like about our products and services?

Quick and easy drop off and pickup

Report a concern   March 27, 2026 — Rated 10 out of 10 by Robert Mcdonald Don Franklin London Ford - Service
What do you like about our products and services?

Larry is very helpful in the work he does. Got me in and out at a good pace, and took care of any questions I had.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Douglas Muse Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Timeliness and dependability of service and repair work. The cost is usually reasonable for the service and repairs performed.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kenneth Ramsey Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service

Report a concern   March 27, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love the vehicle and its performance. I love the sales staff and their willingness to help in every way possible. Theyre always friendly, and tho I have free car washes, I wish they knew how to was the entire car.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Carl Hacker Don Franklin London Ford - Service
What do you like about our products and services?

Fast and professional work

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.S. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

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Report a concern   March 27, 2026 — Rated 10 out of 10 by Don Trosper Don Franklin London Ford - Service
What do you like about our products and services?

Good quality, friendly staff, quick service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Thomas Rouse Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love the amount of available vehicles to choose from .We absolutely love the manager of sales and the Service department head. We bought a new Lincoln Nautilus and drove 21/2 hours to get our first service. We were treated so well and with respect. We will definitely do business there again.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my suv the service is always fast and efficient

Report a concern   March 27, 2026 — Rated 10 out of 10 by Bobby Cofer Don Franklin Ford - Service
What do you like about our products and services?

Friendly people.
Great service.
Knowledgeable staff.
Willingly to work one on one to help customers.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Ryan Sutton Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and quick service

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.M. Don Franklin Monticello Service
What do you like about our products and services?

Friendly staff! Everything checked during my oil change and they’ll even wash the car who can beat that service! While waiting you can have some coffee and just relax! Awesome place to do business with! Highly recommend!

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service and Professionalism when dealing with staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mary Diamond Don Franklin CDJRF Sales Department
What do you like about our products and services?

They do everything to make buying a car fast and easy. They also try to accommodate everything you need to make the car just what you wanted. I really loved Colleen Owes!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Wesley Warfield Don Franklin Bardstown - Service
What do you like about our products and services?

Great employees very helpful and very courteous always smiling and happy.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Gloria O'bryan Don Franklin Bardstown - Service
What do you like about our products and services?

Got vehicle in for service very quickly, staff very professional, prices were reasonable based on gas, oil, and everything else increasing in prices.
I didn't have to wait long for car. I liked that I could check status of car on phone.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Carolyn Barrett Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and knowledgeable.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Nancy Money Don Franklin Russell Springs Service
What do you like about our products and services?

Personal service and satisfaction of knowing my vehicle is given attention needed.

Report a concern   March 27, 2026 — Rated 10 out of 10 by George Goodwin Don Franklin CDJRF Sales Department
What do you like about our products and services?

The salesman was very helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Prompt friendly service

Report a concern   March 27, 2026 — Rated 9 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jimmy Yocum Don Franklin Bardstown - Service
What do you like about our products and services?

I like the friendliness and the concerns that when they look at my vehicle, they want it right

Report a concern   March 27, 2026 — Rated 10 out of 10 by Tabatha Trigg Don Franklin Bardstown - Service
What do you like about our products and services?

Salesman were friendly and not pushy. Listened to what I wanted and helped me find exactly that. For the first oil change they got me right in and out.

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very friendly, listened to my needs and helpful without being pushy. Highly recommend Coye Walker--great to work with as well as Will. Thanks

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really like the Leaf. The service guy was attentive and friendly.

Report a concern   March 27, 2026 — Rated 10 out of 10 by James Childers Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything is great


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