Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 21, 2025 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly people and friendly atmosphere

Report a concern   November 21, 2025 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

I give the customer service a 5 ⭐️⭐️⭐️⭐️⭐️ rating because of Debbie. She is absolutely amazing. You can tell that she cares about the customers and wants to make sure they are happy.

Report a concern   November 21, 2025 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and efficient

Report a concern   November 21, 2025 — Rated 9 out of 10 by George Graham Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Large variety of new and used automobiles
To choose from.
State of the art showrooms as well as a knowledge and friendly staff.
I was very happy with my last purchase from the Don Franklin family

Report a concern   November 21, 2025 — Rated 10 out of 10 by C.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very nice people. They do a great job

Report a concern   November 21, 2025 — Rated 10 out of 10 by Russell Gorham Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great sales team and always goes the extra mile for customers.

Report a concern   November 21, 2025 — Rated 10 out of 10 by Dinnie Holland Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You guys are very professional and you take care of your customers

Report a concern   November 21, 2025 — Rated 10 out of 10 by Z.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

It was quick and fast

Report a concern   November 21, 2025 — Rated 10 out of 10 by A.V. Don Franklin Somerset KIA Sales
What do you like about our products and services?

High quality at a good price! Staff is very helpful and nice!

Report a concern   November 21, 2025 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The friendly staff and the courtesy driver.

Report a concern   November 21, 2025 — Rated 10 out of 10 by S.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Andi in the sales department is phenomenal. She found the car I wanted. The service department is fantastic too.

Report a concern   November 21, 2025 — Rated 10 out of 10 by G.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional employees

Report a concern   November 21, 2025 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

I like how you’re treated as an individual and you’re friendly welcomed. They are also fair and understanding..

Report a concern   November 21, 2025 — Rated 10 out of 10 by A.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

So far I have loved the help at hyundai of somerset. They were really nice and helpful. So far I love the Tuscan! I am learning about all the things the car can do like rolling down the windows with the key fob. ( Note: Don't play with that option in the rain!) I am very happy with my choice of vehicle

Report a concern   November 21, 2025 — Rated 10 out of 10 by T.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everyone seems very helpful

Report a concern   November 21, 2025 — Rated 10 out of 10 by L.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Sales staff very personable and helpful but not high pressure. Service department very efficient and very knowledgeable.

Report a concern   November 21, 2025 — Rated 10 out of 10 by Jonathan Bowman Don Franklin Monticello Sales
What do you like about our products and services?

Great!

Report a concern   November 21, 2025 — Rated 10 out of 10 by N.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

?

Report a concern   November 21, 2025 — Rated 10 out of 10 by A.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people to work with friendly and helpful

Report a concern   November 21, 2025 — Rated 10 out of 10 by David Jackson Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make appointment and get work done quickly

Report a concern   November 21, 2025 — Rated 10 out of 10 by Bernard Williams Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and honest and very helpful!!

Report a concern   November 21, 2025 — Rated 9 out of 10 by A.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Scheduling online was easy. New facility is an improvement.

Report a concern   November 21, 2025 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love that everything is so easy. Customers service is top notch and the advisors go out of their way to explain anything wrong or great.

Report a concern   November 21, 2025 — Rated 10 out of 10 by T.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good quick service and knowledgeable workers

Report a concern   November 21, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very reliable.

Report a concern   November 21, 2025 — Rated 10 out of 10 by D.L. Don Franklin Hardin County Ford Service
What do you like about our products and services?

You Are Very Friendly And Caring

Report a concern   November 21, 2025 — Rated 9 out of 10 by T.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The personal service

Report a concern   November 21, 2025 — Rated 10 out of 10 by Randy Harrington Don Franklin Somerset KIA Service
What do you like about our products and services?

Warranty is good and never had issues with car and friendly and professional team

Report a concern   November 21, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department was a little difficult to get ahold of, but they did get back to me and get my issues handled. Have always been very professional and courteous.

Report a concern   November 21, 2025 — Rated 9 out of 10 by N.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff,scheduling was easy,


Privacy Policy