Customer Testimonials
Everyone was very nice. This is our third Hyundai so obviously we like the vehicles.
When you have a appointment for oil change you should not have to wait over one hour to get on the rack to change the oil
N/A
Your service and parts personnel are excellent. Faster service than other dealerships. I love the no upsell vibe from your staff, very refreshing!
The people are very helpful and accommodating. They have always managed to work me in when I forget to make an appointment. I feel they are honest about the services that I need like talking to a friend rather than just out for the money. That means a lot to me as well as makes me trust them.
Everything
On time, job well done.
I really like that you all pick up the car at my place of work and return it when it’s ready.
Professional from the time you arrive to completion
Usually ready when I get there, they explain the work they do and Tyler is great to deal with
Quick and easy process. Worked with me although I couldn’t be on-site for some of the process due to work. Worked with my negative equity trade in, helping me get in a more reliable vehicle, lower APR, warranty, and the nicest salesperson, Dani.
The salesmen and all the people in the repair center are very knowledgeable
Wet nice to deal with.
Did a good job.
The staff is always friendly and helpful.
Kind courtesy and trustworthy!
Quick
The Great customer service.
This time it was very timely from arrival to finish! Thank you!
Outstanding attitudes and professionalism like nowhere I’ve ever been.
Chevy truck Man
The vehicle is awaiting additional service but so far I'm pleased with the entire process
The people and how quick it was
I always have a great experience with Don Franklin Nissan when servicing our 2019 Nissan Pathfinder. Jennifer, my service advisor, is absolutely great and always has been. She is professional, friendly, helpful, and consistently makes sure I am well taken care of and informed about my vehicle.
This visit, the team completed our oil change, CVT transmission service, brake fluid service, tire rotation and balance, and a thorough multi-point inspection. I appreciate the quality of service and the confidence of knowing our Pathfinder is properly maintained. Jennifer and the service team are a big reason I continue bringing our Pathfinder back to Don Franklin Nissan. I highly recommend them!
Everyone in the Service and Parts department goes above and beyond to be courteous and helpful. I appreciate the courtesy reminders for my appointments, and also the message when it’s finished and ready for pick up. They also go over everything with me, and even let me know what might need attention at the next appointment.
Staff was nice, explanations of work done were very clear.
I love Ron! He's the best.
When I arrived your technician greeted me with a smile and asked how he could help me I showed him the letter I received from Ford over a recall on my F-150 He looked it up on his computer and informed me it showed that there was a second recall He then set me up with a appointment for later on that week I showed up for my appointment and they went right to work on my truck, in less than an hour the work was completed and I was on my way I was very impressed with how professional and helpful your staff made it Thank You
Friendly staff that are neighbors we know and trust. Very good service and do exactly what they tell you they will do.
Devin Boone was amazing getting me the perfect Tahoe I was looking for, the second one I’ve bought from this dealership!
Fast and did an excellent job