Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by James Childers Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything is great

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.T. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I love Everything about Don Franklin Dealerships and all of the employees are outstanding!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Marvin Call Don Franklin Bardstown - Service
What do you like about our products and services?

Good people. and good service

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff, quick service!

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.R. Don Franklin Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mark Trenkamp Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The amazing attitude and helpfulness of the employees

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kaitlyn Clarke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very fast service, I always come on my lunch break from work and they get my oil changed just in time. Any time I call to make an appointment, they always get me taken care and it makes things very easy.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy of service dept

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Scheduling is easy. They are friendly and helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.V. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like the vehicles but far more importantly I like the folks at Don Franklin. My sales guys ( I’ve purchased two vehicles) and the service people have been exceptional. Parts guys, finance guys have been great as well. It’s no wonder to me the dealership is successful- you got fabulous people.
Was disappointed in the oil change policy but that’s it. Take care.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very organized and helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I had a mirror installed in the body shop.
Eddie Gasaway always takes great care of my problems with my vehicles

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your people and your service.

Report a concern   March 27, 2026 — Rated 9 out of 10 by L.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

quick and hassle free!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rosamarie Vargas Don Franklin Auto
What do you like about our products and services?

Good communication as I purchased online from a different

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I loved my previous Nissan, so I decided to buy another one. The people at the dealer have been friendly and helpful.

Report a concern   March 27, 2026 — Rated 9 out of 10 by D.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I appreciated the support I got from sales.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

No complaints. Friendly and helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.O. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great help worked it out with us just all around. Good service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mark Cassidy Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Well, the people at the dealership were super helpful, and pleasant. I'm particularly looking for a mid-size hybrid. The Sonata is the only one I've seen other than a Prius Prime that fits what I really want. The staff there guided me in the best direction for me, even though it will delay the sale for 4 months. Although truly no dealership wants an EV trade anymore, they explained the better options for me. I hope to see them again soon.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rachel Roark Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Willie Roark done a great job

Report a concern   March 27, 2026 — Rated 10 out of 10 by James Lucas Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything it U.S.A. great place for everyone looking to get a new car all the staff is very helpful and curtious

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service and awesome cars.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.A. Don Franklin Monticello Service
What do you like about our products and services?

Friendly people and convenient location

Report a concern   March 27, 2026 — Rated 10 out of 10 by Benny Boggs Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good

Report a concern   March 27, 2026 — Rated 10 out of 10 by April Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dylan was the best service person sales person ever


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