Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 17, 2026 — Rated 10 out of 10 by Julian Cromer Don Franklin London Ford - Service
What do you like about our products and services?

Very professional and responsive.

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and professional every time

Report a concern   July 17, 2026 — Rated 10 out of 10 by B.C. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

I was treated very well. They took their time with me and worked very hard for me.

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I really like the sales staff. My salesman CJ, bent over backwards to make sure everything worked good for me and to make sure that I was happy. And Roberto one of the sales managers was kind enough because everyone was busy to take me for a test ride. Then when I was thinking about selling for two other cars to decide between them, Roberto came to me and ran the numbers again and got them where I needed to be. I really appreciate that. I’ve already recommended you to someone that liked my car a whole lot and I hope they come by.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Starla Garrett Don Franklin Somerset KIA Service
What do you like about our products and services?

When I make an appt or have a question I get to speak to a human- not an automated service or just text

Report a concern   July 17, 2026 — Rated 10 out of 10 by A.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

When I bought my car in 2016 I got a lifetime warranty on power train as long as it is serviced at Don Franklin that takes a lot of worries off my table especially in today’s world of planned obsolescence

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick turn around

Report a concern   July 17, 2026 — Rated 10 out of 10 by Larry Roark Don Franklin London Ford - Service
What do you like about our products and services?

They do everything they can to take care of what you need. James does the best he can to work you in if you have a problem and I really appreciate it. I never have a problem with the service I receive
Thank you so much. Larry Roark

Report a concern   July 17, 2026 — Rated 10 out of 10 by A.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Tim was great to work with

Report a concern   July 17, 2026 — Rated 10 out of 10 by Donald Richardson Don Franklin Bardstown - Service
What do you like about our products and services?

Just nice people and reasonable prices

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.B. Don Franklin Burkesville Sales
What do you like about our products and services?

The staff at Don Franklin are so easy to work with. We have bought several vehicles from them and always had the best experience.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Shoen Parley Don Franklin London Ford - Service
What do you like about our products and services?

Na

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great

Report a concern   July 17, 2026 — Rated 9 out of 10 by S.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Don’t have to wait long when it is being serviced Friendly and they help out if I need something

Report a concern   July 17, 2026 — Rated 9 out of 10 by K.C.C. Don Franklin London Ford - Service
What do you like about our products and services?

I like that my mechanics may be specifically trained for my car, and may recognize snafus in a particular model

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always nice and friendly.

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My service was quick and I was very pleased.

Report a concern   July 17, 2026 — Rated 10 out of 10 by M.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service

Report a concern   July 17, 2026 — Rated 10 out of 10 by L.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Consistent communications and thorough service.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Karen Shrader Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness & professionalism!

Report a concern   July 17, 2026 — Rated 10 out of 10 by M.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and friendly

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenient locations & online services

Report a concern   July 17, 2026 — Rated 9 out of 10 by L.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service; friendly staff and great vehicles.

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

No appointment, same day service

Report a concern   July 17, 2026 — Rated 10 out of 10 by Robert Strunk Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The technicians have always went above and beyond to insure the best possible service. They offer the best possible and professional services at an affordable price. I highly recommend the service department

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.M. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Like ram. But like dealing with people I know.

Report a concern   July 17, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Professional, timely and exceptional work
Courteous employees and friendly environment.
Trustworthy to do all things on my vehicle that needs to be done. !

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Tony from the Don Franklin body shop in London was a pleasure to work with. This is the only Don Franklin affiliated shop I have had used. This was a top notch experience.

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.W. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Quick services

Report a concern   July 17, 2026 — Rated 9 out of 10 by R.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service


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