Customer Testimonials
Cody treat you with respect and as if you’re a brother or a family member
Seems to care about fitting your needs
Great service and good product.
Fast service
They are fast friendly and thorough
I have always driven a Ford and have never had any major problems with them whatsoever. My son-in-law works for Ford in Louisville, Kentucky and that just makes buying the Ford that much easier. Don Franklin is a dealership with a fantastic reputation, and I will stay with that as long as I can.
Friendly and fast customer service provided by Alexis and Andy.
fast and friendly service
Friendly environment, quality service in a timely manner.
Oil change
Both product & service is the best! P
Plus family atmosphere.
Love my 2026 rogue rock creek!
Everything.
Very nice and very good service.
Thank you 😊
Fast and professional service. Great communication through the entire process.
All service personnel are friendly and helpful.
My salesman Dominic Lay made me want to buy from Don Franklin. He was such a kind and genuine person. He was honest and very polite. He was on top of everything and made my purchase so easy.
They are able to work with you and give you the best deal
Good service, knowledgeable staff.
Friendly, professional.
You service department is top line. Nathan knows how to treat people and see that your vehicle is serviced properly
great quality service very nice staff excellent A++++++
First time was good. Just one thing to add, no one seems to know about or how to find out about the door window sills that we are waiting on to be replaced. Out salesman Max Watson said that we would be contacted, it’s been over six months and no information has been received?
Friendly, and on time for service
Parts availability good and timely service
Smooth process making appointments and dropping off vehicle for service.
Friendly staff
Fast, easy, great people
The way Vehicle Drives. And.the Salesmans worked Very hard with me. But I don't understand why there.wasn't a new set.of tires put on. Other than that great.
Excellent customer service
Had the vehicle I wanted on order gave me a fair price on my trade in very pleased