Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by Julie Wray Don Franklin Burkesville Service Department
What do you like about our products and services?

Staff is very friendly, has prompt service and always checks to see if anything is needed extra which I appreciate. From salesman to financing to office staff all the way to service & parts, this gang at Don Franklin Burkesville are tops!!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.T. Don Franklin Bardstown - Service
What do you like about our products and services?

Competent mechanics.

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Jenn has always been so efficient and accommodating.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Sondra Day Don Franklin London Ford - Service
What do you like about our products and services?

Got new tires but on and great time in and out as always

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good

Report a concern   March 27, 2026 — Rated 10 out of 10 by Anita Norris Don Franklin Burkesville Service Department
What do you like about our products and services?

Courteous and respectful of the customers.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Diana Liford Don Franklin Somerset KIA Service
What do you like about our products and services?

We love our 2023 Kia Seltos, the guy that helped us, named Chris, was so patient and kind with us. We wanted to give him a tip!

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.J. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

staff was very friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Best dealership i have ever dealt with! Everyone was super helpful and knowledgeable. I was on my way, in an opposite direction, to another dealer when I spoke with Dani the first time and within about a 10 minute conversation I was turned around. Im in sales myself so I can confidently say that Dani was an amazing salesperson. Never felt over pressured or as though I wasn't getting the best possible deal they could do for me. Had a car brought from another lot in a manual transmission for me to test drive without knowing I would do business with them and pulled a different car from a Georgia dealership just to get the color I wanted. They went above and beyond from the beginning! Super pleased with the whole experience. This is the only Hyundai dealer I will do business with and send people to in the future! I do hiring at my business and these are the kind of people I look for. Would love to have more people like them on my team!

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.K. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very good service

Report a concern   March 27, 2026 — Rated 10 out of 10 by Linda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Not having to wait long periods of time with appointments

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly upfront service. There weren't any false expectations offered to me. Truly professional

Report a concern   March 27, 2026 — Rated 10 out of 10 by David Strunk Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficiency and politeness

Report a concern   March 27, 2026 — Rated 9 out of 10 by E.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The customer service was excellent 10/10

Report a concern   March 27, 2026 — Rated 10 out of 10 by Laura Gooden Don Franklin CDJRF Sales Department
What do you like about our products and services?

Made buying a car simple, with ease!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Joseph Mattingly Don Franklin Campbellsville Service Department
What do you like about our products and services?

The employees are friendly and their products and service is great.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Billie Sanders Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy of scheduling and friendly environment.

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service advisor team is great!

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very helpful and friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.P. Don Franklin Burkesville Service Department
What do you like about our products and services?

Staff very nice!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Glenn Mattingly Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Very professional service. Knowledgeable staff. Very courteous employees.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Professional

Report a concern   March 27, 2026 — Rated 10 out of 10 by Megan Kidd Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great pricing and great service. Easy to schedule when you guys have great customer service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly and dependable,on time

Report a concern   March 27, 2026 — Rated 10 out of 10 by Michele Calton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly
Always
Helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Service has been good. Sales staff great. Third party service scheduler had me a Dodge service for KIA recall but Kia service worked me in.

Report a concern   March 27, 2026 — Rated 10 out of 10 by H.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Great service and a great deal on my car!

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.H. Don Franklin Auto
What do you like about our products and services?

Great people and they seem to care about my car and it’s needs

Report a concern   March 27, 2026 — Rated 10 out of 10 by Penny Jewell Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

They went out of the way to make our buying experience, a success. They were so helpful and went out of our way to get a need to get a great interest rate. Hands-down best Chevy dealership I’ve been to.

Report a concern   March 27, 2026 — Rated 10 out of 10 by V.N. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional!


Privacy Policy